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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
973 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
Contact Dealership

39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 973 reviews

November 14, 2024

Deceptive pricing from internet to site. Sales manager pushed politics unsolicited made the experience less than to be desired More

by Docboom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
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Nov 18, 2024 -

Clay Cooley Nissan responded

Hello Docboom, We appreciate your feedback regarding your recent experience. We understand that deceptive pricing and unsolicited political discussions can detract from the overall experience, and we apologize for any frustration this may have caused. Our goal is to provide transparent pricing and a welcoming environment for all customers. Your comments will be shared with our management team to ensure improvements are made in these areas. Thank you for bringing this to our attention. Clay Cooley Nissan

November 14, 2024

I really would like to thank Jose Cruz for his hard work and determination on getting my wife and I a nice vehicle. Thanks for being patient with us . I will definitely recommend choosing Clay Cooling Niss More

by Misseshebert74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
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Nov 18, 2024 -

Clay Cooley Nissan responded

Hello Misseshebert74, Thank you for your kind words about Jose Cruz and for choosing Clay Cooling Nissan! We’re thrilled to hear that he was able to assist you and your wife in finding a nice vehicle with patience and dedication. Your 5-star recommendation means a lot to us, and we look forward to serving you again in the future. Enjoy your new vehicle! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 14, 2024

O had a great dealer i was hoping that he could get us in two cars that would have been wonderful. I work at a hospital and my son had three kids we all live together so it hard with one car but he was tryin More

by latanya.f72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles English Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Pa Jallow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Leonardo Barbosa
2.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Benjamin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalid Aminzada, Georges Hikmet, Albert Cota, Aliza Esparza
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Nov 18, 2024 -

Clay Cooley Nissan responded

Hello Latanya.f72, Thank you for sharing your experience! We're glad to hear that your dealer was dedicated and worked hard to assist you. We understand the challenges of managing with one car, especially while balancing work at the hospital and family needs. Your feedback is valuable, and we appreciate your patience as we strive to meet our customers' needs. If there's anything more we can do to help you secure the vehicles you need, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 14, 2024

I was sad because I didn’t get a car wash some people did lol More

by elizabethsauceda0704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Clay Cooley Nissan responded

Hello Elizabethsauceda0704icloud.com, Thank you for your feedback. We're sorry to hear that you were disappointed about not receiving a car wash while others did. We strive to provide a consistent experience for all our customers, and we appreciate your input as it helps us improve. Please feel free to reach out to us directly so we can address your concerns and ensure you have a better experience next time. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 13, 2024

My experience at Clay Cooley was great! 👍 C'Sean in service took care of me. He was very informative and professional when helping me with my car. #greatservice #happycustomer #ClayCooley More

by SMITHTONYA1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C'Sean in service
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Nov 18, 2024 -

Clay Cooley Nissan responded

Hello Smithtonya1027, Thank you for sharing your wonderful experience at Clay Cooley! We're thrilled to hear that C'Sean provided you with great service and was both informative and professional. It’s feedback like yours that motivates our team to continue delivering excellent customer care. We appreciate your support and look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 12, 2024

Staff was friendly and courteous. Took care of my automotive need for bringing my vehicle in. More

by Bn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Perez
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Nov 14, 2024 -

Clay Cooley Nissan responded

Thank you for your kind words about our friendly and courteous staff. We're glad to hear that we were able to take care of your automotive needs efficiently. Our team strives to provide excellent service, and your feedback is greatly appreciated. We look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 12, 2024

I recently purchased a car from Clay Cooley, and it was a fantastic experience! The staff was friendly, knowledgeable, and genuinely helpful throughout the entire process. They made sure I found the perfect More

by Cassey121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blane Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Rushing
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Nov 14, 2024 -

Clay Cooley Nissan responded

Hello Cassey121, Thank you for your fantastic review! We are thrilled to hear that you had a wonderful experience purchasing your vehicle from Clay Cooley. Our team takes pride in being friendly, knowledgeable, and genuinely helpful, ensuring our customers find the perfect vehicle that fits their needs and budget. Your feedback motivates us to continue providing excellent service. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 11, 2024

Elia Torres did a fantastic job. . Extremely professional . Oil change Car wash Then explain positive news about your his company great hire More

by michael.watkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Torres maintenance & service , David Washington
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Nov 12, 2024 -

Clay Cooley Nissan responded

Michael.watkins, Thank you for your kind words about Elia Torres! We're thrilled to hear that he provided you with an extremely professional service during your oil change and car wash. It’s wonderful to know that our team is making a positive impression and that you appreciate our commitment to quality. We strive to hire the best, and it’s clear that Elia embodies those values. Your feedback motivates us to continue delivering exceptional service. We look forward to serving you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 11, 2024

Elias torres definitely help me out is one of the best guys out here . Definitely appreciate his professionalism and did a amazing job on the maintenance. More

by michael.watkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias torres
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Nov 12, 2024 -

Clay Cooley Nissan responded

Michael.watkins, Thank you for taking the time to share your experience! We're thrilled to hear that Elias Torres provided you with exceptional service and professionalism during your maintenance visit. We truly appreciate your kind words and will make sure to pass along your feedback to him. It’s always our goal to ensure our customers receive the best possible support. Thank you for choosing us! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 10, 2024

Worked with me to find the car a needed and could afford… checked back with me .. More

by STUBBLEFIELDYOLA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Clay Cooley Nissan responded

Hello Stubblefieldyola, we're so glad that we were able to go above and beyond your expectations! We're so happy we were able to help! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day! Clay Cooley Nissan

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