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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
967 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 967 reviews

September 28, 2024

Great customer service and car maintenance service! Easy In and Out! Thank you again! Appreciate it! More

by HUSACKENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Clay Cooley Nissan responded

Hello Husackent, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for your kind review; we are happy to pass along your comments to the team here at Clay Cooley Nissan! We're looking forward to your next visit with us! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 24, 2024

Although I was there most of the day, Jordan, Kilo, Jasmine and Rebekka in financing made the experience great. I walked in a sceptic, doubting I would find anything that I would be pleased with. They More

by phaedranorman52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Clay Cooley Nissan responded

Hello Phaedranorman52, thanks for your praise and kind comments about our team! We are so happy to read such a great review about Clay Cooley Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 23, 2024

The service professionals were great, especially Virgil. He did an awesome job explaining everything to me and keeping me informed of the status of my car. The waiting room was decent, although the coffee m More

by HUDSONBHUDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Sep 29, 2024 -

Clay Cooley Nissan responded

Hello Hudsonbhudson, Thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy Virgil could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope to be of service to you again in the future. Best wishes, Clay Cooley Nissan

September 22, 2024

Good service and they cleaned the car. Thanks for a good job. The service advisor completed the bill and I was on my way. More

by BILLTERRYEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Clay Cooley Nissan responded

Hello Billterryemail, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Until the next time we meet, take care! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 22, 2024

I had and great experience with the dealership! The service advisors were great and understanding to my car’s needs! More

by TWOTEETH1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virgil Segue, Jarrett
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Sep 30, 2024 -

Clay Cooley Nissan responded

Hello Twoteeth1972, thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy we could meet your expectations! We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 21, 2024

Amiable atencion y su servicio excelente gracias por su atencion continuen asi y el personal bien amable gracias More

by MALUD268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Clay Cooley Nissan responded

Hello Malud268, we are so pleased you enjoyed your visit to Clay Cooley Nissan! Reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 21, 2024

Kai provided exceptional customer service and went the extra mile to make sure I was taken care of. More

by ANNETTE.E.CONLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kai
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Sep 29, 2024 -

Clay Cooley Nissan responded

Hello Annette.e.conley, we are very happy to hear Kai provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Clay Cooley Nissan! We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 20, 2024

The process of buying my new 2025 nissan sentra was smooth and a great experience thanks to Alexis and Mauro. More

by VALERIEDR98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauro Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Rosales
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Sep 21, 2024 -

Clay Cooley Nissan responded

Hello Valeriedr98, thank you for your kind review; we are happy to pass along your comments to the team here at Clay Cooley Nissan! Thank you for your kind words and this wonderful review about Alexis and Mauro! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 20, 2024

Poor customer service, didn’t feel welcome everyone seems on edge. Took 2-3 hours for an oil change. More

by DMANDJ205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roland Lynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lines, Jeremy Levy
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Sep 21, 2024 -

Clay Cooley Nissan responded

Hello Dmandj205, We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. When you have an opportunity, please reach out to our service management team here at (972) 709-2000 so we can try to restore your confidence in our business. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve our services. We hope to hear from you soon. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 20, 2024

The customer service team was very helpful and friendly and finished in a timely manner More

by V_HARMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Sep 27, 2024 -

Clay Cooley Nissan responded

Hello V_harmon, we are so happy to read such a great review about Clay Cooley Nissan! We are happy to pass along your comments to the team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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