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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
920 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 920 reviews

April 02, 2025

Bj. Has great customer service skills kept me up dated on car and plus it came back cleaner that it was 💪 More

by johnson_albert214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blane Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Osuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Holcomb
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Apr 05, 2025 -

Clay Cooley Nissan responded

Hello Johnson_albert214, Thank you for your kind words about Bj's exceptional customer service skills! We’re thrilled to hear that you were kept updated on your car's status and that it returned cleaner than before. Our team strives to provide the best experience possible, and your feedback reinforces our commitment to excellence. We appreciate your support and look forward to serving you again! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

April 02, 2025

Always great and friendly too. I never mind getting my car serviced here. Fantastic people. More

by DAVIDE.HENSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Holcomb
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Apr 06, 2025 -

Clay Cooley Nissan responded

Hello Davide.hensley, Thank you for your kind words! We're thrilled to hear that you find our team friendly and that you enjoy getting your car serviced with us. Our fantastic staff strives to provide a great experience for all our customers, and it's rewarding to know we've succeeded with you. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 31, 2025

During tire rotation 1 lug nut wasn't tight. A couple years ago studs were stripped by technicuan, had to replace lug nuts and studs on on two rotors. More

by donajms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Apr 04, 2025 -

Clay Cooley Nissan responded

Hello Thank you for sharing your experience with us. We sincerely apologize for the oversight during your tire rotation, where one lug nut was not tightened properly. We understand how concerning this is, especially given your previous experience with stripped studs and lug nuts. Your feedback is invaluable, and we will address this matter with our team to ensure it doesn't happen again. If you have any further issues or concerns, please don't hesitate to reach out directly. Clay Cooley Nissan

March 30, 2025

Worst car buying experience ever. Details in my prior review. Submitted the day after the purchase of our Toyota Prius More

by mhoffman5152
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Hensley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Burns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam Robertson Used Car Sales would rate him a 5
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Apr 04, 2025 -

Clay Cooley Nissan responded

Hello Mhoffman5152, We sincerely apologize for your experience, which you described as the worst car buying experience ever. We understand how frustrating this can be, especially after purchasing your Toyota Prius. Your feedback is important to us, and we would like to investigate the issues you faced. Please reach out to us directly so we can address your concerns and work towards a resolution. Thank you for bringing this to our attention. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 29, 2025

This was great service this time I didn’t think I was going to be able to get my oil changed because I got there at 5:00 but they took me right on in,and did a great job it didn’t even take long. I was w More

by ellisnola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2025 -

Clay Cooley Nissan responded

Hello Ellisnola, Thank you for your kind words! We're thrilled to hear that you received great service during your recent oil change, especially since you arrived close to closing time. Our team always aims to accommodate our customers and provide efficient service, and we're glad we could meet your expectations. Your satisfaction is important to us, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 29, 2025

Didn't have to wait too long. The cost of service I had done was a little pricey for my budget but had no choice More

by lizzaymarie82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
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Mar 30, 2025 -

Clay Cooley Nissan responded

Hello Lizzaymarie82, Thank you for your feedback. We're glad to hear that you didn't have to wait too long for your service. We understand that the cost can be a concern, and we strive to provide quality services that meet various budgets. Your input is valuable as we continue to improve our offerings. If you have any specific suggestions or concerns, please feel free to reach out directly. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 28, 2025

Everyone was nice and friendly. I will be recommending friends and family to come see Clay More

by nadinewilliams2817@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Weinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger in sales
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Mar 30, 2025 -

Clay Cooley Nissan responded

Hello Nadinewilliams2817@yahoo.com, Thank you for your kind words! We're thrilled to hear that you found our team to be nice and friendly. Your recommendation means a lot to us, and we’re excited to welcome your friends and family to see Clay. We look forward to providing them with the same great experience you had. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 27, 2025

The sales lady was very nice helpful she really sold the car. I am very grateful the sales lady name was Monique Fields More

by FIELDSROMONA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monique Fields
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Mar 29, 2025 -

Clay Cooley Nissan responded

Hello Fieldsromona, Thank you for your wonderful feedback about your experience with Monique Fields. We are thrilled to hear that she was nice and helpful in assisting you with your car purchase. Her dedication to providing exceptional service truly makes a difference, and we're grateful for your recognition of her efforts. We appreciate your support and hope you enjoy your new vehicle! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 26, 2025

It is a great dealership and very helpful with the things needed. Great service to the customers More

by armanibay22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
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Mar 28, 2025 -

Clay Cooley Nissan responded

Hello Armanibay22, Thank you for your positive feedback! We’re thrilled to hear that you found our dealership to be great and that our team was helpful in meeting your needs. Providing excellent service to our customers is our top priority, and it’s rewarding to know we made a positive impression. We look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 26, 2025

Muy amable y Profesional servicio rápido y me dejaron mi carro muy limpio. Gracias Nissan! More

by vcl062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Clay Cooley Nissan responded

Hello Vcl062, ¡Gracias por sus amables palabras! Nos alegra saber que nuestro servicio le pareció profesional y eficiente. Nos alegra saber que se fue con un auto limpio, ya que nos esforzamos por brindar una experiencia de primera clase a todos nuestros clientes. Su satisfacción es nuestra prioridad y agradecemos sus comentarios. ¡Esperamos atenderle de nuevo en Nissan! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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