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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.5
1,162 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 1,162 reviews

January 02, 2026

They took care of all my needs and made me comfortable as I waited for vehicle. More

by barista27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Okere, Kamu
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Jan 05, 2026 -

Clay Cooley Nissan responded

We are delighted to hear that our team took great care of you and made you feel at ease during your visit. Your satisfaction is always our top priority!

January 02, 2026

RJ was very courteous and helpful with my my vehicle care and I would recommend him as a 5 star attendant More

by MICHELLE_COLEMAN64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2026 -

Clay Cooley Nissan responded

Thank you for taking the time to leave such a kind review! We're glad RJ was able to provide top-notch customer service and we truly appreciate your recommendation. We hope to see you again soon for all your vehicle care needs.

January 02, 2026

The vehicle i got had so many issues. I was in for repairs, from the 3rd day. Still haven't fixed all the issues. The finance manager was not the best to deal with. More

by JerrinVarghese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Foster
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Jan 05, 2026 -

Clay Cooley Nissan responded

Hello JerrinVarghese, We apologize for the inconvenience you've experienced with your vehicle and the difficulties during your repair process. We strive to resolve issues promptly and provide excellent customer service, and we're sorry we fell short in your case. Your feedback regarding the repair delays and the interaction with our finance team is important, and we will address these concerns to improve our service. Please contact us directly so we can work towards a resolution and ensure your concerns are fully addressed.

January 01, 2026

They did exactly what was needed as well as rotating my tires this time since they forgot to the first time I went there for an oil change. It's good that they also let me know what other issues that I nee More

by Blairjonestwins2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles English Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Great service
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Jan 03, 2026 -

Clay Cooley Nissan responded

Thank you for your feedback! We apologize for the wait time and appreciate your understanding. Our team always strives to provide top-notch service and we are glad you were satisfied with our tire rotation and recommendations. We look forward to serving you again in the future!

December 25, 2025

Clay Cooley Service Advisor BJ M. always take great care of my vehicle and make certain that I’m satisfied with the work and I’m always satisfied because I trust BJ knowledge.. Whene More

by ANGEROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ M. & Frank
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Dec 26, 2025 -

Clay Cooley Nissan responded

Thank you for your kind words, we are thrilled to hear that BJ provided exceptional service and exceeded your expectations! Our team takes pride in providing quality work and gaining the trust of our customers. We appreciate your loyalty and look forward to serving you again in the future.

December 23, 2025

The service was fine and pricing competitive enough, however the receipt with discount applied was a tad confusing. There’s a shop fee that is not noted on customers itemized receipt so without a tech e More

by lanise_john@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kemujika Okere
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Dec 25, 2025 -

Clay Cooley Nissan responded

Thank you for your feedback! We appreciate your business and apologize for any confusion with the shop fee. We will make sure to be more transparent and upfront about all fees in the future. We look forward to serving you again and exceeding your expectations.

December 23, 2025

Satisfied customer for over 30 years, purchased my 1st car from Clay Cooley himself in Dallas, TX. More

by sumtinxclusive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katiria Valle
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Dec 24, 2025 -

Clay Cooley Nissan responded

Thank you for being a loyal customer for over 30 years! We are honored that Clay Cooley helped with your first car purchase in Dallas. Here's to many more years of serving you! #CustomerSatisfaction #ClayCooleyLegacy #DallasProud

December 22, 2025

Great help with my needsI have purchased three vehicles at this dealership and always had good service More

by pjjo2965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blane Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2025 -

Clay Cooley Nissan responded

Thank you for your loyalty and support! We strive to provide exceptional service to all of our customers and we are thrilled that we have met your needs every time. Looking forward to serving you for many more vehicle purchases!

December 21, 2025

Great service awesome people they made me feel very welcome and didn’t feel preasured More

by Pochin72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blane Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jailene Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2025 -

Clay Cooley Nissan responded

Thank you for the positive review! We are so glad to hear that our team made you feel welcome and provided great service without any pressure. It is our priority to ensure our customers have a positive experience with us. We appreciate your support!

December 21, 2025

The did everything they could to get me in a car! Greatly appreciated. Thank you More

by brandi142017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Mundo Barraza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2025 -

Clay Cooley Nissan responded

Thank you for your kind words! We are so glad to hear that our team was able to help you find the perfect car. Your satisfaction means a lot to us. Happy driving!

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