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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
966 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 966 reviews

September 12, 2024

If I could give 10 stars I would. Kilo was very hands-on with the whole process. She broke it down to me so well on how financing a car really works. No jinky sales tactics just hones More

by Latoya High
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kilo
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Sep 14, 2024 -

Clay Cooley Nissan responded

Hello Latoya High, thank you for your kind words and this wonderful review! Your wonderful feedback and rating mean a lot to us! We are so happy to read such a great review about Clay Cooley Nissan! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 12, 2024

Very fast,kind people,the service was wonderful I will not be going anywhere to get my oil change to my dealership. It was an amazing experience when you have never had the experience. More

by e.smith.es306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service worker Courtney was amazing ,thank you so much she was such an angel
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Sep 14, 2024 -

Clay Cooley Nissan responded

Hello E.smith.es306, we are very happy Courtney provided you with such a positive experience! Thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 09, 2024

Staff was very Professional and helpful. final process could have been a little quicker but overall a satisfying experience. More

by TRISHASHEFFIELD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles English Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marilyn Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Clay Cooley Nissan responded

Hello Trishasheffield, we are so pleased you enjoyed your visit to Clay Cooley Nissan! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you so much again for your feedback! We hope you have a great day! Clay Cooley Nissan

September 09, 2024

I purchased a car 3 weeks prior before we received it because of the agreed repairs. After dropping the car off to our daughter in college it’s showing to be low on fluids More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Hensley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Cota
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Sep 10, 2024 -

Clay Cooley Nissan responded

Hello Me, Thank you for taking the time to let us know about your recent experience. We regret your most recent visit with us was not up to the standards we strive for. Please contact our managers at (972) 709-2000 when you have an opportunity, and we will be more than happy to try and turn your experience around. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We look forward to hearing from you. Clay Cooley Nissan

September 08, 2024

Friendly Service and provide time frame when completing the service. I will recommend friends and Family More

by DEBBIEPROCTOR722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auto maintenance
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Sep 10, 2024 -

Clay Cooley Nissan responded

Hello Debbieproctor722, Your recommendation means so much to us and we're so happy to have earned it! Thank you again for taking the time to let the world know about your positive experience. Please don't hesitate to reach out to us if there's anything more we can do! Have a great day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 08, 2024

Great experience! They were friendly and did a good job. Very happy! Happy to know that they vacuum and wash the car too! So awesome! More

by s.tignor36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 10, 2024 -

Clay Cooley Nissan responded

Hello S.tignor36, we're so glad that we were able to go above and beyond your expectations! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan. Thank you for your kind words and this wonderful review! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 08, 2024

Mr. Sampson was great. The management didn’t bring a lot to the table. Lots of confusion between sales and finance. More

by brad91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sampson sales
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Sep 10, 2024 -

Clay Cooley Nissan responded

Hello Brad91, We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We are disappointed to see that your experience was not a 5-star one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (972) 709-2000. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Clay Cooley Nissan

September 08, 2024

Kilo was great with my experience she made it super easy to purchase a car More

by latoyahigh13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kilo
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Sep 10, 2024 -

Clay Cooley Nissan responded

Hello Latoyahigh13, we are so pleased you enjoyed your visit to Clay Cooley Nissan! We are always more than happy to assist you if anything else comes up. Take care!

September 07, 2024

This dealership treated us like family. Made sure we got what we wanted and made us feel comfortable. More

by tami546
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Clay Cooley Nissan responded

Hello Tami546, your satisfaction is our top priority. We are so happy to read such a great review about Clay Cooley Nissan, we are so pleased you enjoyed your visit! Feel free to reach out to us if you need anything. Have a wonderful day. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 06, 2024

Our Salesman, Mr. Cota was very up front, and worked hard to get us into the vehicle that we were looking for, at the price we were expecting. More

by stevienorris86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Cota
Report | Print
Sep 07, 2024 -

Clay Cooley Nissan responded

Hello Stevienorris86, thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy we could meet your expectations! We're so glad that Mr. Cota was able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! We're looking forward to your next visit with us! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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