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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
969 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 969 reviews

August 28, 2024

I appreciate the changes Clay Cooley has made over time to insure that customers are treated with honesty and respect when making sales to customers that have only the word of the sales and finance staff. More

by SWBABERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Weinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Clay Cooley Nissan responded

Hello Swbabers, thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy we could meet your expectations! Thank you for your praise and kind comments about our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 26, 2024

Both the salesman and the Financial gentleman were very helpful, respectful and most of all very friendly. 😊 More

by RUMMYGO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David in financing, Misael S Mundo
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Aug 31, 2024 -

Clay Cooley Nissan responded

Hello Rummygo, we're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan. Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 24, 2024

Andrew was our salesman and Marilyn worked with us in finance. Andrew went above and beyond to make sure we got the vehicle we wanted. And Marilyn made the financing portion super easy. I highly recommen More

by SHAAS0506
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew and Marilyn
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Aug 31, 2024 -

Clay Cooley Nissan responded

Hello Shaas0506, thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy Andrew and Marilyn could meet your expectations! Thank you for the high 5-star rating! We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 24, 2024

Richard is a great salesman. He didn’t try to give me a run around and was honest. More

by DEREK65
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Clay Cooley Nissan responded

Hello Derek65, we're happy to hear you had such a positive experience with Richard! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan. We hope to be of service to you again in the future. Best wishes, Clay Cooley Nissan

August 23, 2024

I am surely not satisfied with Clay Cooley. I feel the dealershiop is a sham and a low rate place to do business with . They do not keep there word and will do nothing but give yu the run aroun More

by garydoug81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marilyn Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Clay Cooley Nissan responded

Hello Garydoug81, Thank you for taking the time to let us know about your recent experience. We regret your most recent visit with us was not up to the standards we strive for. Please contact our managers at (972) 709-2000 when you have an opportunity, and we will be more than happy to try and turn your experience around. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. Clay Cooley Nissan

August 23, 2024

Outstanding customer service by all the employees I came in contact with at the dealership. More

by roland.lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2024 -

Clay Cooley Nissan responded

Hello Roland.lynn, Thank you for your kind review; we are happy to pass along your comments to the team here at Clay Cooley Nissan! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 22, 2024

Excellent Services from Clay Colley Nissan appreciate the services. Plan to use your service in the future More

by WANDABRADSHAWMORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frederick
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Aug 24, 2024 -

Clay Cooley Nissan responded

Wandabradshawmorgan, Reviews like this give us motivation and help us ensure we provide high-quality care! Thank you for your praise and kind comments about our team here at Clay Cooley Nissan! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 22, 2024

I always come back to this dealership because they value their customers and offer great customer service! More

by JACQUELINESGRIMES
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Aug 24, 2024 -

Clay Cooley Nissan responded

Hello Jacquelinesgrimes, We appreciate you taking the time to leave us this feedback, Thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Clay Cooley Nissan

August 22, 2024

My salesman (Kai) was great. He was patient & not push 10/10 would recommend him. More

by msmitchell77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kai P.
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Aug 24, 2024 -

Clay Cooley Nissan responded

Hello Msmitchell77, Thank you for your kind words and this wonderful review about Kai! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 21, 2024

The service center was great as was my service advisor. The problem I did have is that I was referred to finance and sales because they didn’t show I had coverage to cover said service. I was offered to tr More

by TIGER1SKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro Valle
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Osuji
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Clay Cooley Nissan responded

Hello Tiger1sky, we appreciate you taking the time to leave us this feedback. Reviews like this give us motivation and help us ensure we provide high-quality care. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (972) 709-2000. We look forward to speaking with you and hope you will consider us again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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