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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
929 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 929 reviews

August 07, 2024

This is like the second time I take my Nissan Pathfinder to Clay Clooney and Duncanville because my car shakes like it wants to cut off and they say they can’t find nothing wrong with my car. One of the ser More

by LILLYRIOS1134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Medrano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfredo Torres
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Aug 10, 2024 -

Clay Cooley Nissan responded

Hello Lillyrios1134, We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. When you have an opportunity, please reach out to our management team here at (972) 709-2000 so we can try to restore your confidence in our business. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve our services. We hope to hear from you soon. Clay Cooley Nissan

August 07, 2024

This dealership is excellent with very professional personnel and customer service. To me, this dealership is the best due to their excellent attention towards the customers: I recommend. Thanks to Le More

by Norma Rodríguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel Aguilar
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Aug 10, 2024 -

Clay Cooley Nissan responded

Norma Rodríguez, Thank you for your kind words and this wonderful review about Leonel Aguilar! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan. Your wonderful feedback and rating mean a lot to us. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 06, 2024

They have a very nice, clean, and comfortable waiting area for you while waiting on your car. The guys are there outside waiting on you when you drop off your car. There’s never a long wait. And when More

by REGINAGFINNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Clay Cooley Nissan responded

Hello Reginagfinney, we are so pleased you enjoyed your visit to Clay Cooley Nissan! We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan. Thank you for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 06, 2024

I went in for an oil change and the advisor Mark recommend other things for my car ,he was very nice and in the end gave me a print out of the recommendations . More

by ROSIEM66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Rushing
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Aug 09, 2024 -

Clay Cooley Nissan responded

Hello Rosiem66, we're so glad that Mark was able to go above and beyond your expectations! Thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 06, 2024

Prices are reasonable. Excellent customer care. I live out of town and they are very accommodating and helpful. More

by Kimberly 29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marilyn Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Barfield
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Aug 09, 2024 -

Clay Cooley Nissan responded

Hello Kimberly 29, thank you so much for your positive comments about our team here at Clay Cooley Nissan! Your satisfaction is our top priority! It's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 06, 2024

Great staff! I had a wonderful service advisor Frederick. Awesome service, above and beyond. Very polite, the whole team is always great when I come. More

by WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frederick
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Aug 09, 2024 -

Clay Cooley Nissan responded

Hello Williams, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Fredrick here at Clay Cooley Nissan Service. Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 04, 2024

Excelente servicio, oportuno y con calidad. Interesados en conocer y satisfacer la necesidad del cliente. More

by FANBALLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Aug 07, 2024 -

Clay Cooley Nissan responded

Hello Fanballes, we are so pleased you enjoyed your visit to Clay Cooley Nissan! We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 04, 2024

Dealership was prompted on my appointment time. Did the service as expected at a decent time. More

by PBAKER78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Aug 07, 2024 -

Clay Cooley Nissan responded

Hello Pbaker78, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We can't wait to see you again, have a great day. Clay Cooley Nissan

August 04, 2024

When I went to pick up my vehicle my front license plate was bent. Nobody mentioned it and it felt like they were going to let it slide and only fix it if I spoke up about it. Also the vehicle was washed wi More

by RR082D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
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Aug 07, 2024 -

Clay Cooley Nissan responded

Hello Rr082d, Thank you for letting us know about your recent visit to Clay Cooley Nissan. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. If you are willing to give us another chance, please contact us at (972) 709-2000 so we can understand your situation better in order to try and turn your experience around. Thank you, Clay Cooley Nissan

August 03, 2024

I had a good experience. Edwin Jones was very helpful and professional. I was happy with my purchase. More

by Matt@chcoc.org
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Weinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Jones
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Aug 07, 2024 -

Clay Cooley Nissan responded

Hello Matt@chcoc.org, thank you for your praise and kind comments about Edwin Jones. We are very happy Edwin provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Clay Cooley Nissan! We hope to be of service to you again in the future. Best wishes, Clay Cooley Nissan

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