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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
918 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 918 reviews

March 13, 2025

Quality of the repair service to my vehicle was Outstanding . The damage to the body was totally repaired and the paint was matched. Thank you. More

by joelandersonjr60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam from Clay Cooley Arlington off I-20., Shane Holcomb
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Mar 16, 2025 -

Clay Cooley Nissan responded

Hello Joelandersonjr60, Thank you for your kind words! We're thrilled to hear that the quality of our repair service was outstanding and that we were able to perfectly match the paint and completely repair the damage to your vehicle’s body. Your satisfaction is our top priority, and we appreciate your feedback. If you need any further assistance in the future, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 12, 2025

Great customer service, friendly atmosphere and Job well done. I recommend it. I will definitely continue to bring my car back for service. More

by mcgr0127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
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Mar 16, 2025 -

Clay Cooley Nissan responded

Hello Mcgr0127, Thank you for your kind words! We're thrilled to hear that you experienced great customer service and enjoyed the friendly atmosphere. Your recommendation means a lot to us, and we're glad that you plan to continue bringing your car in for service. We look forward to serving you again! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 10, 2025

They do not keep you updated. Advisor Courtney Archer is the worst. She avoided me the whole time my car was at the Dealer ship. Even on pickup day she went to lunch at the same t More

by ieshiamathis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Archer, Shawn Pickering
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Mar 13, 2025 -

Clay Cooley Nissan responded

Hello Ieshiamathis, We sincerely apologize for your experience with our service and appreciate your feedback. It is concerning to hear that you felt unacknowledged by Advisor Courtney Archer during your visit, particularly on pickup day. We strive to maintain clear communication and professionalism, and we regret that we fell short in this instance. Your comments will be addressed internally to ensure our team improves moving forward. Thank you for bringing this to our attention, and we hope to provide you with a better experience in the future. Clay Cooley Nissan

March 08, 2025

Chad was a pleasure to work with and I would highly recommend anyone go to see Chad if want a great car buying experience! More

by GCHARLTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Mackey, Shane Holcomb
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Mar 12, 2025 -

Clay Cooley Nissan responded

Hello Gcharlton, Thank you for your kind words about your experience with Chad! We're thrilled to hear that he provided you with a great car buying experience. Recommendations mean a lot to us, and we appreciate you taking the time to share your positive feedback. We look forward to assisting you and others in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 04, 2025

Great customer service from them I felt really good in buying the car I really liked it and appreciate everything you guys did More

by ADMIRED450
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2025 -

Clay Cooley Nissan responded

Hello Admired450, Thank you for your wonderful feedback! We're thrilled to hear that you felt great about your car purchase and appreciated the customer service you received. Our team is dedicated to making the buying experience enjoyable, and it’s rewarding to know that we met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your new car! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 04, 2025

People who there to serve u are very professional kind and very nice and have pleasant attitude. More

by slickyslickdn10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
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Mar 08, 2025 -

Clay Cooley Nissan responded

Hello Slickyslickdn10, Thank you for your kind words about our team. We strive to provide professional and friendly service, and it's wonderful to hear that our staff's pleasant attitude made a positive impression on you. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. We look forward to serving you again! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 03, 2025

Great dealership everyone is very kind and everyone works together. Was very pleased with my services. More

by tsj8693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Perez
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Mar 08, 2025 -

Clay Cooley Nissan responded

Hello Tsj8693, Thank you for your kind words! We're delighted to hear that you found our dealership to be a great place with a kind team working together. Your satisfaction is our top priority, and we’re thrilled that you were pleased with the services you received. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 03, 2025

The service was nice. They also repaired a flapping piece of plastic below my car. More

by tiffanys.kirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Torres, Shane Holcomb
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Mar 08, 2025 -

Clay Cooley Nissan responded

Hello Tiffanys.kirk, Thank you for your positive feedback! We're glad to hear that you found our service nice and that we were able to address the flapping piece of plastic under your car. Your satisfaction is important to us, and we strive to provide quality repairs and excellent customer service. If you have any further concerns or need assistance in the future, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 03, 2025

Excellent I love it they was great and did a great job and they really kept me up date what was going on More

by roneyo214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marilyn Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Holcomb
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Mar 08, 2025 -

Clay Cooley Nissan responded

Hello Roneyo214, Thank you for your excellent review! We're thrilled to hear that you loved our service and that our team did a great job keeping you updated throughout the process. Your satisfaction is our priority, and it’s wonderful to know we met your expectations. We appreciate your feedback and look forward to serving you again! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 03, 2025

Jeff treated me like a valuable customer. Service was done quickly, and I was out the door. More

by Danita111266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Wittman
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Mar 08, 2025 -

Clay Cooley Nissan responded

Hello Danita111266, Thank you for your kind words about Jeff and the service you received. We're delighted to hear that you felt valued and that your experience was quick and efficient. Our team strives to treat every customer with the utmost respect and ensure a smooth process. We appreciate your feedback and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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