Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
951 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
Contact Dealership

39690 Lyndon B Johnson Fwy

Dallas, TX

75237

Directions

By Type

Showing 951 reviews

April 09, 2025

Thanks Jeff for helping me weigh out my options keep up the good customer services.. More

by macquizzal41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Apr 11, 2025 -

Clay Cooley Nissan responded

Hello Macquizzal41, Thank you for your kind words! We're glad to hear that Jeff was able to help you weigh out your options and provide great customer service. We strive to maintain high standards in our support, and it’s wonderful to know that our efforts are appreciated. If you need any further assistance, please don’t hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

April 08, 2025

Courtney took great care of me from start to finish when I brought my Rouge Sport in for service last week. Not only was the service timely and professional, Courtney also found that I still had an active More

by rwatchorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Taylor
Report | Print
Apr 10, 2025 -

Clay Cooley Nissan responded

Hello Rwatchorn, Thank you for your wonderful feedback! We’re thrilled to hear that Courtney provided you with exceptional care during your service visit. It's great to know that she was able to inform you about your active service agreements, ensuring your oil change and tire rotation were covered. Our team strives to deliver timely and professional service, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

April 04, 2025

When I called, I talked to one of the salesman there and he helped me all the way through the end and also the finance person also help me out quite a bit. Make sure everything was good on the contract. I w More

by TEXASEH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Report | Print
Apr 07, 2025 -

Clay Cooley Nissan responded

Hello Texaseh, Thank you for your kind words! We're thrilled to hear that our salesman and finance team provided you with excellent support throughout your experience. Ensuring everything is good on the contract is a priority for us, and we're glad to know that you felt well taken care of. Your recommendation to family members means a lot to us, and we look forward to serving them in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

April 03, 2025

Everyone was very friendly. Richard went above and beyond to help me into a car that I liked. Very friendly and sweet. I appreciate him More

by isajonjaz003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2025 -

Clay Cooley Nissan responded

Hello Isajonjaz003, Thank you for sharing your experience! We're thrilled to hear that our team, especially Richard, provided you with friendly and helpful service. It's wonderful to know he went above and beyond to assist you in finding a car you liked. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

April 02, 2025

Bj. Has great customer service skills kept me up dated on car and plus it came back cleaner that it was 💪 More

by johnson_albert214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blane Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Osuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Holcomb
Report | Print
Apr 05, 2025 -

Clay Cooley Nissan responded

Hello Johnson_albert214, Thank you for your kind words about Bj's exceptional customer service skills! We’re thrilled to hear that you were kept updated on your car's status and that it returned cleaner than before. Our team strives to provide the best experience possible, and your feedback reinforces our commitment to excellence. We appreciate your support and look forward to serving you again! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

April 02, 2025

Always great and friendly too. I never mind getting my car serviced here. Fantastic people. More

by DAVIDE.HENSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Holcomb
Report | Print
Apr 06, 2025 -

Clay Cooley Nissan responded

Hello Davide.hensley, Thank you for your kind words! We're thrilled to hear that you find our team friendly and that you enjoy getting your car serviced with us. Our fantastic staff strives to provide a great experience for all our customers, and it's rewarding to know we've succeeded with you. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 31, 2025

During tire rotation 1 lug nut wasn't tight. A couple years ago studs were stripped by technicuan, had to replace lug nuts and studs on on two rotors. More

by donajms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Apr 04, 2025 -

Clay Cooley Nissan responded

Hello Thank you for sharing your experience with us. We sincerely apologize for the oversight during your tire rotation, where one lug nut was not tightened properly. We understand how concerning this is, especially given your previous experience with stripped studs and lug nuts. Your feedback is invaluable, and we will address this matter with our team to ensure it doesn't happen again. If you have any further issues or concerns, please don't hesitate to reach out directly. Clay Cooley Nissan

March 30, 2025

Worst car buying experience ever. Details in my prior review. Submitted the day after the purchase of our Toyota Prius More

by mhoffman5152
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Hensley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Burns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam Robertson Used Car Sales would rate him a 5
Report | Print
Apr 04, 2025 -

Clay Cooley Nissan responded

Hello Mhoffman5152, We sincerely apologize for your experience, which you described as the worst car buying experience ever. We understand how frustrating this can be, especially after purchasing your Toyota Prius. Your feedback is important to us, and we would like to investigate the issues you faced. Please reach out to us directly so we can address your concerns and work towards a resolution. Thank you for bringing this to our attention. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 29, 2025

This was great service this time I didn’t think I was going to be able to get my oil changed because I got there at 5:00 but they took me right on in,and did a great job it didn’t even take long. I was w More

by ellisnola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2025 -

Clay Cooley Nissan responded

Hello Ellisnola, Thank you for your kind words! We're thrilled to hear that you received great service during your recent oil change, especially since you arrived close to closing time. Our team always aims to accommodate our customers and provide efficient service, and we're glad we could meet your expectations. Your satisfaction is important to us, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 29, 2025

Didn't have to wait too long. The cost of service I had done was a little pricey for my budget but had no choice More

by lizzaymarie82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Mar 30, 2025 -

Clay Cooley Nissan responded

Hello Lizzaymarie82, Thank you for your feedback. We're glad to hear that you didn't have to wait too long for your service. We understand that the cost can be a concern, and we strive to provide quality services that meet various budgets. Your input is valuable as we continue to improve our offerings. If you have any specific suggestions or concerns, please feel free to reach out directly. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

1
...
6
7
8
...
96