Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
951 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
Contact Dealership

39690 Lyndon B Johnson Fwy

Dallas, TX

75237

Directions

By Type

Showing 951 reviews

March 17, 2025

Courtney is the best thank you for all your help. I at least have an idea of what to fix on my car next. More

by K.BOOKMAN92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney , Shane Holcomb
Report | Print
Mar 22, 2025 -

Clay Cooley Nissan responded

Hello K.bookman92, Thank you for your wonderful feedback! We're thrilled to hear that Courtney was able to assist you effectively and provide you with valuable insights on what to fix next on your car. Our team is dedicated to ensuring our customers feel informed and supported throughout their experience. If you need any further assistance or have more questions, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 17, 2025

I drive 30 minutes to get to you all and it is because you are great. I am really happy with the service and attention. More

by delia4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moses and Courtney
Report | Print
Mar 22, 2025 -

Clay Cooley Nissan responded

Hello Delia4, Thank you for taking the time to share your experience with us! We're thrilled to hear that you find our service and attention to be great, and we truly appreciate your dedication in driving 30 minutes to visit us. Your satisfaction is our top priority, and it motivates us to continue providing exceptional service. We look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 14, 2025

Nice, friendly customer service. service was fast and well done. Great job by every one More

by deleonabby90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Mar 18, 2025 -

Clay Cooley Nissan responded

Hello Deleonabby90, Thank you for your wonderful feedback! We're thrilled to hear that you experienced nice, friendly customer service and found our service to be fast and well done. Our team works hard to ensure every customer has a great experience, and we're glad you noticed their efforts. Your kind words motivate us to keep up the great job! We look forward to serving you again. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 14, 2025

Larry Lily was very professional and helpful. I enjoyed my car buying experience. I appreciate his honesty and patience. More

by nquilah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Rosales
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheppard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : larry lily
Report | Print
Mar 16, 2025 -

Clay Cooley Nissan responded

Hello Nquilah, Thank you for your kind words about Larry Lily! We are thrilled to hear that your car buying experience was enjoyable and that Larry's professionalism, honesty, and patience made a positive impact. Our team strives to provide excellent service, and we appreciate your feedback as it encourages us to keep delivering the best for our customers. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 14, 2025

The service was great, i didn’t have to wait all day got out on time. More

by Leelisa80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Mar 18, 2025 -

Clay Cooley Nissan responded

Hello Leelisa80, Thank you for your positive feedback! We're thrilled to hear that you experienced great service and didn't have to wait all day. It's our priority to ensure that our customers have a timely and efficient experience, and we're glad we could meet your expectations. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 14, 2025

Currently I'm being discriminated against, being told my pay checks aren't real, and my bank isn't real to the point that the David guy called me asking " man to man are they real? " like do I appear to poo More

by AZEUGIN2442
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean bal
Report | Print
Mar 18, 2025 -

Clay Cooley Nissan responded

Hello Azeugin2442, We sincerely apologize for your negative experience at our dealership. It’s unacceptable to hear that you felt discriminated against and that your concerns were not addressed properly. We take customer feedback seriously and will investigate the issues you've raised regarding communication and the sale of your vehicle. Your satisfaction is important to us, and we would like to resolve these matters. Please reach out directly so we can assist you further and ensure this is addressed appropriately. Clay Cooley Nissan

March 13, 2025

Quality of the repair service to my vehicle was Outstanding . The damage to the body was totally repaired and the paint was matched. Thank you. More

by joelandersonjr60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam from Clay Cooley Arlington off I-20., Shane Holcomb
Report | Print
Mar 16, 2025 -

Clay Cooley Nissan responded

Hello Joelandersonjr60, Thank you for your kind words! We're thrilled to hear that the quality of our repair service was outstanding and that we were able to perfectly match the paint and completely repair the damage to your vehicle’s body. Your satisfaction is our top priority, and we appreciate your feedback. If you need any further assistance in the future, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 12, 2025

Great customer service, friendly atmosphere and Job well done. I recommend it. I will definitely continue to bring my car back for service. More

by mcgr0127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Mar 16, 2025 -

Clay Cooley Nissan responded

Hello Mcgr0127, Thank you for your kind words! We're thrilled to hear that you experienced great customer service and enjoyed the friendly atmosphere. Your recommendation means a lot to us, and we're glad that you plan to continue bringing your car in for service. We look forward to serving you again! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 10, 2025

They do not keep you updated. Advisor Courtney Archer is the worst. She avoided me the whole time my car was at the Dealer ship. Even on pickup day she went to lunch at the same t More

by ieshiamathis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Archer, Shawn Pickering
Report | Print
Mar 13, 2025 -

Clay Cooley Nissan responded

Hello Ieshiamathis, We sincerely apologize for your experience with our service and appreciate your feedback. It is concerning to hear that you felt unacknowledged by Advisor Courtney Archer during your visit, particularly on pickup day. We strive to maintain clear communication and professionalism, and we regret that we fell short in this instance. Your comments will be addressed internally to ensure our team improves moving forward. Thank you for bringing this to our attention, and we hope to provide you with a better experience in the future. Clay Cooley Nissan

March 08, 2025

Chad was a pleasure to work with and I would highly recommend anyone go to see Chad if want a great car buying experience! More

by GCHARLTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Mackey, Shane Holcomb
Report | Print
Mar 12, 2025 -

Clay Cooley Nissan responded

Hello Gcharlton, Thank you for your kind words about your experience with Chad! We're thrilled to hear that he provided you with a great car buying experience. Recommendations mean a lot to us, and we appreciate you taking the time to share your positive feedback. We look forward to assisting you and others in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

1
...
8
9
10
...
96