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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
997 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 997 reviews

May 12, 2025

My service manager was amazing! ! The Driver also accommodated me as well with a drop off & pick up! My appointment time was honored! More

by marylizabell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kelley
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May 15, 2025 -

Clay Cooley Nissan responded

Hello Marylizabell, Thank you for your wonderful feedback! We're thrilled to hear that your service manager and driver provided exceptional support by accommodating your drop-off and pick-up needs. It's great to know that your appointment time was honored as well. We strive to deliver excellent service, and your positive experience reinforces our commitment. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 10, 2025

Jocelyn was Absolutely wonderful. She did not stop until we Got the Car. AMAZING Work More

by Brandon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jocelyn
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May 13, 2025 -

Clay Cooley Nissan responded

Hello Brandon, Thank you for your wonderful feedback! We're thrilled to hear that Jocelyn provided you with amazing service and worked tirelessly to help you get the car you wanted. It's our goal to ensure every customer has a fantastic experience, and it’s great to know Jocelyn met that standard. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 10, 2025

My experience was really good and the young man KJ was very polite. I was there for my tire rotation and oil change. I was in and out More

by anishawilliams875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KJ.
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May 13, 2025 -

Clay Cooley Nissan responded

Hello Anishawilliams875, Thank you for your positive feedback! We're thrilled to hear that your experience was really good and that KJ provided polite service during your tire rotation and oil change. It's great to know you were in and out efficiently. We appreciate your support and look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 10, 2025

Made appointment for oil change and was welcomed as I arrived, mechanic technician kept me updated on any issues,was out of dealership a little over an hour...I really appreciate appts.walk- ins are drea More

by maryka11804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Clay Cooley Nissan responded

Hello Maryka11804, Thank you for your kind words and for being a loyal customer at Clay Cooley! We’re thrilled to hear that you appreciated the timely updates from our technician during your oil change appointment. We understand how valuable your time is, and we’re glad you found the experience efficient and pleasant. Your support means a lot to us, and we look forward to continuing to serve you in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 08, 2025

I was treated very well, would recommend friends and family to shop there for transportation. More

by Lisa Wells
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025 -

Clay Cooley Nissan responded

Hello Lisa Wells, Thank you for your kind words! We're thrilled to hear that you were treated very well during your visit. Your recommendation to friends and family means a lot to us, as we strive to provide excellent service in transportation. We look forward to welcoming you and your loved ones back in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 08, 2025

My advisor was excellent in helping 3with my car and I would refer to some of my friends who are looking to purchase a car More

by mtwilliams12024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025 -

Clay Cooley Nissan responded

Hello Mtwilliams12024, Thank you for your kind words about your advisor! We're thrilled to hear that they provided excellent assistance with your car purchase. Referrals from satisfied customers like you are invaluable to us, and we appreciate your willingness to recommend us to your friends. If you or your friends have any further questions or need assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 04, 2025

I could believe I was able to get a car from the dealer shop. They were really nice to me during my process. Thanks Clay Cooley! More

by mykaylonangel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne
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May 07, 2025 -

Clay Cooley Nissan responded

Hello Mykaylonangel, Thank you for your kind words! We're delighted to hear that you had a positive experience at our dealership and that our team was able to assist you in getting a car. Our goal is to provide exceptional service, and it's wonderful to know that we succeeded during your process. Your satisfaction is our priority, and we appreciate your feedback! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 03, 2025

Trevor Garner was our salesman and went out of his way to help make our buying experience as smooth as possible. We were impressed by his knowledge of the car we bought especially since it was not a Nissan. More

by macswift
Recommend Dealer
Yes
Employees Worked With
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Garner
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May 07, 2025 -

Clay Cooley Nissan responded

Hello Macswift, Thank you for your kind words about Trevor Garner and your experience at Clay Cooley Nissan. We’re thrilled to hear that Trevor went out of his way to make your buying process smooth and that his knowledge, even about a non-Nissan vehicle, impressed you. Your recommendation means a lot to us, and we look forward to helping your friends find a great used car as well! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 03, 2025

I had Great Experience, Amazing Service and Dealership . I Would definitely recommend this dealership to others More

by jawannaarrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 07, 2025 -

Clay Cooley Nissan responded

Hello Jawannaarrington, Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience and received amazing service at our dealership. It's our goal to provide excellent service, and your recommendation means a lot to us. We look forward to serving you and others in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 01, 2025

Service was good, nice chairs to wait in, but don’t understand booking an appt if there is a wait time. More

by brandiwebb124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
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May 02, 2025 -

Clay Cooley Nissan responded

Hello Brandiwebb124, Thank you for your feedback. We're glad to hear that you found our service good and enjoyed the comfortable chairs while waiting. We understand your concern about wait times, especially when appointments are booked. We strive to provide timely service, and your input helps us improve our scheduling process. We appreciate your patience and hope to enhance your experience during your next visit. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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