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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.1
457 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
Contact Dealership

39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 457 reviews

May 09, 2024

Leo was very helpful and polite! I would recommend going there and asking for Leo! More

by stephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Clay Cooley Nissan responded

Hello Stephanie, Thank you for your praise and kind comments Leo Here at Clay Cooley Nissan! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Helpful
May 09, 2024

Thank you to Jordon for my new car! If you want a fun and fast experience go see Jordon!! More

by Jackjack88294
Recommend Dealer
Yes
Employees Worked With
Jordon Benjamin
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May 10, 2024 -

Clay Cooley Nissan responded

Hello Jackjack88294, Thank you for taking the time to leave a great review for us at Clay Cooley Nissan. We're happy Jordan could meet your expectations during your new car experience! It's experiences like yours that really keep us motivated! If you have any further questions, please give us a call. We're always happy to help! We look forward to your next visit! Take care! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Helpful
May 09, 2024

Go see Jordon if you want somebody who is going to look out for you! More

by RuthBaker32
Recommend Dealer
Yes
Employees Worked With
Jordon benjamin
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May 10, 2024 -

Clay Cooley Nissan responded

Hello Ruthbaker32, Thank you for taking the time to leave a great review for us at Clay Cooley Nissan. We're happy Jordan could meet your expectations! It's experiences like yours that really keep us motivated! If you have any further questions, please give us a call. We're always happy to help! We look forward to your next visit! Take care! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Helpful
April 24, 2024

Everything went well, and the service was quick and easy. I will recommend and use them again. More

by LABOOSH28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Osuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Clay Cooley Nissan responded

Hello Laboosh28, Thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your service visit. If you have further needs or questions, please reach out! We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Helpful
April 15, 2024

Professionalism and straight to the point. I appreciate Jonathan and the extra steps he took to find out what was going on with my car. More

by LCLAY11431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Apr 19, 2024 -

Clay Cooley Nissan responded

Hello Lclay11431, Thank you for the high 5-star rating! Your satisfaction is our top priority. We're so glad that Jonathan was able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Helpful
April 11, 2024

Fast and friendly service. Outstanding! The waiting area was clean. Refreshments were available and it was quiet. More

by RAELYN010613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 13, 2024 -

Clay Cooley Nissan responded

Hello Raelyn010613, We are so happy to read such a great review about Clay Cooley Nissan! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience. We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Helpful
April 09, 2024

I don't believe they rotated my Ties ties when I got back in. it Low pressure low?If they rotate them it would not have said that I had to come all the way back and all they did was air them up. I don't even More

by WILDABROWN55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Apr 11, 2024 -

Clay Cooley Nissan responded

Hello Wildabrown55, We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. When you have an opportunity, please reach out to our service management team here at (972) 709-2000 so we can try to restore your confidence in our business. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Clay Cooley Nissan

Helpful
April 07, 2024

My boyfriend and I went to go lease a car and our salesperson was Jason. He was so professional, patient, kind, and knowledgeable of his job. The car we leased is very nice and drives so smoothly. I More

by KENDRA.NOBLES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Rushing
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Perkins
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Apr 09, 2024 -

Clay Cooley Nissan responded

Hello Kendra.nobles, Thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy Jason could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Helpful
April 07, 2024

I have an oil leak after receiving an oil change one day later. Very unhappy. More

by VICKIESTEPNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Apr 09, 2024 -

Clay Cooley Nissan responded

Hello Vickiestepney, We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. When you have an opportunity, please reach out to our service management team here at (972) 709-2000 so we can try to restore your confidence in our business. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Clay Cooley Nissan

Helpful
April 07, 2024

Bad customer experience. The guy who was my salesman (Sean K.)didn't really know ehat he's doing majority of the time. Seems very lost at the steps. The vehicle isn't have t More

by DANHTU318620
Recommend Dealer
No
Employees Worked With
Sean Knox
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Apr 09, 2024 -

Clay Cooley Nissan responded

Hello Danhtu318620, We truly appreciate your honest feedback. We are disappointed to learn of your experience here at Clay Cooley Nissan but will take this opportunity to improve. Please contact our sales managers at (972) 709-2000 when you have an opportunity, and we will be more than happy to try and turn your experience around. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Clay Cooley Nissan

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