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Clay Cooley Volkswagen Of Richardson
Richardson, TX
2,051 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex.
Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from.
Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Workmanship
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,051 reviews
Verified Customer
November 26, 2025
Employees are always nice and attentive. The ability to pay on my phone was great because I didn’t have to stand in line after getting my car serviced. The ability to pay on my phone was great because I didn’t have to stand in line after getting my car serviced. More
by Normysand
Employees Worked With
I don’t remember names
November 24, 2025
24 days after trading in a car, my trade in still has not been paid off. been paid off. More
by Stephen
Employees Worked With
November 23, 2025
Daniel was very helpful getting my car in and addressing all of my concerns. I stopped in for an oil change without an appointment and was able to get in quickly. I was looking for a new dealership based all of my concerns. I stopped in for an oil change without an appointment and was able to get in quickly. I was looking for a new dealership based on my last experience at another VW location. Really the service dept is the most important part of a dealership in my opinion. I was pleasantly surprised at how spacious and comfortable the waiting area is with various coffee options, water, juice etc for while you wait. I appreciate getting the video from the service tech on what they found that is in good shape plus items that may need to be addressed also (not all dealerships provide that helpful video). Afterwards Daniel went over all of the recommendations in detail that the technician had and helped set up a follow up appointment for the next scheduled maintenance plus a couple of additional items that the tech found. Great experience! More
by beckyc8283
Employees Worked With
Daniel Koyuncuoglu
November 23, 2025
Hailey is and forever will be amazing, she understood my price range and my needs and got me what I needed. I’ll definitely be recommending this location and her to other friends and family. price range and my needs and got me what I needed. I’ll definitely be recommending this location and her to other friends and family. More
by aguynamedoscar46
Employees Worked With
November 19, 2025
I really can’t believe how much better Clay Cooley is than the last VW dealership I went to for almost 10 years. It’s bright and spacious and full of genuine people. than the last VW dealership I went to for almost 10 years. It’s bright and spacious and full of genuine people. More
by gracedavenport121
Employees Worked With
Kari Hill and KJ
November 11, 2025
Great service and got the deal done quickly. They were also able to get us a nice interest and a rebate. They were also able to get us a nice interest and a rebate. More
by betjoines
November 10, 2025
Service Center is great because of Kari Hill. I came in with a weird issue and in listening to me, talking with the rep, and talking through options, we came up with the best immediate plan for I came in with a weird issue and in listening to me, talking with the rep, and talking through options, we came up with the best immediate plan for my car. So far it's been the right one! I've been working with Kari for a few years now and her customer service, honestly, and caring nature it what brings me back. More
by KATIE E
Employees Worked With
Kari Hill
November 10, 2025
Clay Cooley, Daniel was very helpful and knowledgeable. He took great care of my car. Would highly recommend Clay Cooley for any Volkswagen concerns and for all your VW cares. He took great care of my car. Would highly recommend Clay Cooley for any Volkswagen concerns and for all your VW cares. More
by ldweaver84
Employees Worked With
Daniel w/service
