Clay Cooley Volkswagen Of Richardson

Richardson sales manager, Steve, closed the sale for a brand new salesman the same day I came in for a test drive. Great job-love my new car! brand new salesman the same day I came in for a test drive. Great job-love my new car! More

The service was wonderful. They did a great job fixing my car and keeping me updated with progresa They did a great job fixing my car and keeping me updated with progresa More

Excellent customer service . The seller person was very attentive and patient. The store manager amazing . He listen to our request and make it work for us. The seller person was very attentive and patient. The store manager amazing . He listen to our request and make it work for us. More

It was am amazing experience. No regrets whatsoever. I highly recommend you guys for business. No regrets whatsoever. I highly recommend you guys for business. More

Working with Robert was an outstanding experience. Coming from Austin and not I needed to make sure my deal was done before I committed to the drive to Dallas. I appreciated how smooth he made the pro Coming from Austin and not I needed to make sure my deal was done before I committed to the drive to Dallas. I appreciated how smooth he made the process from start to finish. We communicated extensively over text to work out the details in advance, and Robert was always patient, clear, and professional. I was probably a tougher client for him because of my constraints. I was very firm about the payment amount I needed to be at, and Robert along with his manager worked multiple angles to make it happen. Their persistence and creativity in structuring the deal truly made the difference. By the time I arrived on Saturday, everything was prepared, and the paperwork was quick and hassle-free. This was my second vehicle purchase with the dealership, and because of experiences like this, I expect to return for future purchases as well. More

Great great great super great great super awesome I love it awesome awesome great great it awesome awesome great great More

Daniel, the service advisor I’ve worked with now the past 3 times I’ve needed to be in, is simply the best! He communicates clearly, shows empathy, responds in a timely manner and is super professional. 10/1 3 times I’ve needed to be in, is simply the best! He communicates clearly, shows empathy, responds in a timely manner and is super professional. 10/10 recommend! More

The people at this dealership are super helpful and friendly, I was able to get the exact car I wanted with zero hassle. friendly, I was able to get the exact car I wanted with zero hassle. More

I have had to bring my car in 4 times this year and have spent almost $8000. This is just the last year. My car is a 2019 and I am pretty sure that I have spent at least another $8000 over that time. This c spent almost $8000. This is just the last year. My car is a 2019 and I am pretty sure that I have spent at least another $8000 over that time. This car is always messing up and cost SO MUCH MONEY to fix. This time the shop had my car for over a week. They supposedly didn't have the part (another sign that something weird is always wrong with my car that they don't even have a part for). Once the part finally gets there, then my car is just in a backup for another like 4 or 5 days. More

Clay Cooley seems to be getting better in the service area. Alex has always been great in the service department, but the work done wasn't the best. It appears that the work has finally gotten better. area. Alex has always been great in the service department, but the work done wasn't the best. It appears that the work has finally gotten better. More