Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Clay Cooley Volkswagen Of Richardson
Richardson, TX
1,950 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex.
Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from.
Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,950 reviews
July 05, 2025
Too much to explain, just say I had the vehicle a month before doing the deal. Billy Smith, KB and Mike Peace left my account for another group of salesmen and financial person to finish the deal and I am before doing the deal. Billy Smith, KB and Mike Peace left my account for another group of salesmen and financial person to finish the deal and I am assuming they took my 4500.00 down payment, you would not have known we had the car until we inquired about the amount and the loan people to pay. Poor service wouldn’t recommend this dealership to anyone. More
by toniette440
Verified Customer
July 05, 2025
Excellent experience with Service Consultant, Kari Hill , who was responsive to my needs. She kept me apprised as to the status of the work performed on my vehicle. Upon completion she went over the work d who was responsive to my needs. She kept me apprised as to the status of the work performed on my vehicle. Upon completion she went over the work done and had a recommendation as to what may be needed in the future. More
by Thom Turnock
Employees Worked With
Kari Hill, Service Consultant
July 03, 2025
Great experience. No issues with process at all. Recommend to everyone who asks where to buy a VW. No issues with process at all. Recommend to everyone who asks where to buy a VW. More
by charlesadlairich
July 02, 2025
Excellent service every time we go to have our passat worked on. Alex provided tremendous attention to our needs and coordination to ensure we had a quick service. worked on. Alex provided tremendous attention to our needs and coordination to ensure we had a quick service. More
by robby.feagley
Employees Worked With
Alex Treber
July 02, 2025
Mike Peace and Windell Jones were great to work with on the sales side. Kaelon from the Business / Finance Manager department was also very helpful and made the process seamless. Overall, the price was v the sales side. Kaelon from the Business / Finance Manager department was also very helpful and made the process seamless. Overall, the price was very reasonable and a good value. More
by RM
June 30, 2025
My service advisor Kari was great and so was the work that was performed however, the time it took to get the work done was too long. I was there for almost five hours. that was performed however, the time it took to get the work done was too long. I was there for almost five hours. More
by nadiyarajan
Employees Worked With
Kari in service dept
