Clay Cooley Volkswagen Of Richardson

I brought my car in for a basic check-up with tire rotation, and after I left, the front right tire is vibrating and making a lot of noise. I'll need to bring it back to see what happened. rotation, and after I left, the front right tire is vibrating and making a lot of noise. I'll need to bring it back to see what happened. More

Boardwalk provides a very good customer experience. As a first time car buyer, both Gary and Mike made me feel right at home and brought a great amount of knowledge to the table. first time car buyer, both Gary and Mike made me feel right at home and brought a great amount of knowledge to the table. More

Went in on Saturday and Gary came up to us and asked if we needed help. We told him we were just looking but he still helps us with a smile. We called him on Wednesday and told him what our budget was an we needed help. We told him we were just looking but he still helps us with a smile. We called him on Wednesday and told him what our budget was and he worked to fine my son a car. When we arrived at Boardwalk Volkswagen Gary had the car ready for us to see and drive. More

Left satisfied and sooner than expected. Couldn't express my appreciation for their fast service more. Thanks for your invaluable service to Tie Johnson and Kerry Cardwell; you make a good team my appreciation for their fast service more. Thanks for your invaluable service to Tie Johnson and Kerry Cardwell; you make a good team More

I thought Bob was attentive and resourceful as well as provided ideas that may prevent future problems. Thanks Bob! I do wish the pricing were better. provided ideas that may prevent future problems. Thanks Bob! I do wish the pricing were better. More

My husband and I were physically and mentally ready for a long and draining process, but we were taken by surprise at this dealership and with Margaret. I am so impressed with their great customer service! I long and draining process, but we were taken by surprise at this dealership and with Margaret. I am so impressed with their great customer service! I did not feel pressured at all, I loved how her focus was on "our" needs and how she could help us meet them. We ended up driving out with a brand new car and the experience was amazing! I have already begun to recommend Margaret and Boardwalk VW. Great experience, friendly staff and amazing service. Absolutely thrilled with my choice of dealership and vehicle! More

I was not a Volkswagen person prior to my visit but after working with Josef and the folks at VW Richardson I believe I will be a Volkswagen person for ever more. My new GLI is awesome and thus far I have r working with Josef and the folks at VW Richardson I believe I will be a Volkswagen person for ever more. My new GLI is awesome and thus far I have received top notch service. Well done. More

Terry Granger and Bob King were both absolutely wonderful to work with. I had an accident as well as some repairs that needed to be done and all were done great. Terry was super nice and friendly and did a to work with. I had an accident as well as some repairs that needed to be done and all were done great. Terry was super nice and friendly and did a good job communicating with me about the progress of my repairs. He was always very respectful and helpful and I honestly don't know what I would have done without him giving me a loaner car during the time my car was in the shop. (I am a teacher for Richardson ISD and was moving from one school building to another at the end of the year so not having a car would have been extremely difficult.) The other work I had done was my window was not rolling up. I was expecting a huge bill for this but Bob was able to get most of the repairs authorized through my warranty, something I didn't expect. It took a lot of back and forth but you got it done perfectly, without costing me a fortune. Bob has helped me many times and it has always been a great experience. He really listens to my concerns, which has not always been my experience at dealerships in the past. Accidents and car repairs are never fun but without all of Bob and Terry's help it could have been a horrible experience. In the end, it was not a big deal at all. I am very pleased with my expeience at Boardwalk. You have a customer for life! More

I currently traded in my Jetta for a new passat and was very pleased with the customer service. Everyone was very helpful and it was a quick and easy process. I now have a beautiful new car that I love! It very pleased with the customer service. Everyone was very helpful and it was a quick and easy process. I now have a beautiful new car that I love! It was a pleasure working with Gary and I recommend him to everyone! He wasn't pushy and did everything to help me get the car I wanted for a great price! Kirks helped me in service and was also great to work with! I am very pleased with boardwalk and will definitely continue taking my car there. More

Bob made my service experience seamless and stress free. Bob helped restore my trust in the VW service department. I received the exceptional service and follow up I was expecting. I left knowing that I Bob helped restore my trust in the VW service department. I received the exceptional service and follow up I was expecting. I left knowing that I would be definitely be returning to Richardson for my next service for my Passat I felt that I could trust what I was being told and that I would pay a reasonable price for high quality service and exceptional customer service. More