Clay Cooley Volkswagen Of Richardson

After seeing the "used" (it only had 6,500 miles) 2011 Golf TDI, I stopped by to take a look at it. I talked to Herr Puhringer who accompanied me on a test drive. He did an excellent job expla miles) 2011 Golf TDI, I stopped by to take a look at it. I talked to Herr Puhringer who accompanied me on a test drive. He did an excellent job explaining the features of the car. He even taught me a few words and phrases of German! Jae in the Finance department was helpful, as well. From the time I walked onto the dealership until I was driving home, only 2 hours had elapsed. My time is valuable and I appreciated the speed at which everything happened. I never once felt as if I was being "gamed". No repeated trips to "run this by my sales manager," no hard-sell, high-pressure, and no surprises. Overall, I am extremely pleased with my service and treatment at Boardwalk. I highly recommend this dealership. More

Very good buying experience. All went very smoothly. Gary is a pleasure to do business with. One of the reasons we do business with Boardwalk is because of their customer service and follow through. Their se is a pleasure to do business with. One of the reasons we do business with Boardwalk is because of their customer service and follow through. Their service department is second to none in our opinion. More

Steve and Rick were both VERY helpful! They answered all my questions and I never felt like I was being pushed or "fast talked" into making a purchase I wasn't comfortable with. In addition Jae was very pat my questions and I never felt like I was being pushed or "fast talked" into making a purchase I wasn't comfortable with. In addition Jae was very patient with me as I am the person who READS everything before I sign it. I never felt rushed and he was also very helpful in answering all my questions. While everyone was very helpful and friendly I would like to point out that Steve went above and beyond! Considering I drove up from Austin, Steve called to make sure I arrived home okay, and even looked up directions to one of my favorite restaurants (which they only have in Dallas) so that I could stop by on my way home. While they may have been small things they added the personal touch which makes all the difference. More

The guys in the service department at Boardwalk VW are truly fantastic. I know that when I drop my car off it is in good hands. This is my first VW and a lease and I have been impressed by the quality of truly fantastic. I know that when I drop my car off it is in good hands. This is my first VW and a lease and I have been impressed by the quality of business at VW Boardwalk. The service department has been honest about the amount of time they will have my car, provide transport and thorough explanation of the service provided! Thank you VW! More

Tie Johnson is the reason I decided on a VW well the great design too but Tie was a big reason too. A friend of mine had a VW and of course I really liked and enjoyed his car and appreciated the attenti great design too but Tie was a big reason too. A friend of mine had a VW and of course I really liked and enjoyed his car and appreciated the attention to detail of the VW brand. One day I went along with him to Boardwalk VW b/c he was having car issues, and he got helped by Tie, she was so genuinely friendly that I was convinced that the VW brand was a great brand to be part off, smiling faces at the car shop, color me surprised! Well when the time came for a car purchase of my own I immediately went to VW, and on my first little battery issue I took it to VW Boardwalk and was excited to see Tie, she even remembered my friend and the situation of his visit months if not a year ago. I was and am very impressed and so excited to have her as a helping hand. I am a world class procrastinator and haven’t responded in a timely manner, but after a not so pleasant visit at the VW on Lemmon (although same owners.) I was reminded of how much better Tie and you all were, I will definitely drive that extra mile to go to boardwalk VW Richardson even if I am just a block from park cities VW, b/c you guys have Mrs. Johnson. In summary Tai is a very important part of your team! More

Gary Blakley is awesome. He's a joy to work with. No pressure, just facts and friendly service. I love my Jetta and will be back to work with Gary again when I'm ready for a newer one. pressure, just facts and friendly service. I love my Jetta and will be back to work with Gary again when I'm ready for a newer one. More

Mr. Sayers was very helpful to my daughters when they went to the dealership to look at the jetta we had inquired about online. He showed them that one and others in the used inventory. Mr. Sayers was ve went to the dealership to look at the jetta we had inquired about online. He showed them that one and others in the used inventory. Mr. Sayers was very knowledgeable about the vehicle and my girls came home with enough good information that we could make a decision about purchasing the vw jetta. I appreciate the fact that we live several hours and he allowed the girls to the same opportunities as any other prospective customer without my presence. The contact from the dealership was no pressure and very relaxed. More

Mostafa was a knowledgable and friendly salesperson. We appreciated the low pressure environment. We love our new Passat TDI! Already averaging 48 miles per gallon appreciated the low pressure environment. We love our new Passat TDI! Already averaging 48 miles per gallon More

Thanks to Josef (sales) and Jason (finance), our first car buying experience will forever be a great memory. These guys went above and beyond to ensure that we were completely satisfied. We could not b car buying experience will forever be a great memory. These guys went above and beyond to ensure that we were completely satisfied. We could not be more happy with our new Jetta TDI. Thank again, guys! More

I ran over a dropped spare tire on 75 ... cracked my oil pan. Boardwalk arranged for a tow and did the repair right away ! I was able to go home with my car the same day. Very friendly service pan. Boardwalk arranged for a tow and did the repair right away ! I was able to go home with my car the same day. Very friendly service More