Clay Cooley Volkswagen Of Richardson

Kenny Smith goes above of I would expect a service person would do. He goes out of his way not only to keep you updated on progress but to make sure you know of any issues or future service things that you would do. He goes out of his way not only to keep you updated on progress but to make sure you know of any issues or future service things that you should be aware of before the next appointment. More

I have been to many different dealers over the years. Boardwalk VW has been the only one that considers my time and getting me out as quickly as possible. They also, keep you inform on progress and if n Boardwalk VW has been the only one that considers my time and getting me out as quickly as possible. They also, keep you inform on progress and if necessary take you back in the shop and show you the concern that has happen. I found all of the service department to be friendly and they would do anything in their power to make your visit as pleasant as possible. I've have worked with Kim and have found him not only to be friendly but, a service person that not only advises you but explains why something should be done. Other dealers I have been to in the past just don't consider your time and treat you like you don't have a choice in were you take your car for service. Boardwalk is different, only takes one visit to see why they are #1 in their field. More

Robert was so helpful and on top of my service. One problem that I realized when I got home was rectified very quickly on Saturday morning when I dropped by at 8am and Robert took care of it immediatel problem that I realized when I got home was rectified very quickly on Saturday morning when I dropped by at 8am and Robert took care of it immediately. Thoroughly satisfied customer! More

Generally I was pleased for the work done on my car. Tayari was very friendly,professional, helpful in explainig everything.I left the car there and they gave me a ride.The driver was wonderful. Tayari Tayari was very friendly,professional, helpful in explainig everything.I left the car there and they gave me a ride.The driver was wonderful. Tayari was updating me frequently about the work. I realy appreciate that.My car was fixed the same day that was great. I just want to add that Tayari Johnson was superb and made my day. Thanks, Melaku Lemma More

I visited Brian three times over a 10 day period. He was very helpful, but not too pushy. I never heard the old "what do I have to do to get you into a car today" line. Brian listened carefully to what we very helpful, but not too pushy. I never heard the old "what do I have to do to get you into a car today" line. Brian listened carefully to what we wanted and addressed our questions. Most importantly...he listened! During delivery he focused on my wife's concerns. He even programmed the car's bluetooth with my wife's cell. Overall, Boardwalk is an outstanding dealership that is friendly and very service oriented. The dealership is spotlessly clean and (most importantly) does not intimidate my wife who has had bad experiences at other places. The service department is just as friendly, helpful and proffesional as the sales department. They offer free car washes to customers and have a nice, clean waiting room. Bottomline...Boardwalk treats you like you are buying a much more expensive car. More

Tie was very helpful when it came to the specifics of the work that needed to be done for the Factory Scheduled Maintenance. She kept me informed every step of the way and was very specific as to the work th work that needed to be done for the Factory Scheduled Maintenance. She kept me informed every step of the way and was very specific as to the work that was being performed and why it was being performed. The workmanship that comes out of your shop is wonderful and I will definitely recommend Boardwalk to any of my Volkswagen-owning friends/family. More

Bob was pleasant to work with. He went out of the way to remove a couple of white marks on the right fender of the car on the front side. He proactively took the initiative to have the brake pads replac remove a couple of white marks on the right fender of the car on the front side. He proactively took the initiative to have the brake pads replaced. We truly appreciate his concern for our safety. We had a good experience overall. More

Wow, where to start...Josef was extremely pleasant to deal with. Very straightforward in a friendly way. I enjoyed talking with him. He was able to mix discussions about the car and light conversation deal with. Very straightforward in a friendly way. I enjoyed talking with him. He was able to mix discussions about the car and light conversation without a hitch - very natural and genuine. His enthusiasm about the Tiguan was strong, but not overly 'salesy', which made me feel good about the purchase. Josef's level-headed excitement was definitely a motivator in my decision making process. Josef was attentive, helpful and quick to respond to my questions. He explained every detail about the Tiguan, and made sure I had everything transferred out of my old VW into the new one...even locating a pair of sunglasses that had dropped beneath the seat! I'm glad Josef is part of the sales team. I would definitely recommend Josef to my friends/family should they become envious of my new Tiguan, pine for my 2008 Rabbit, or just like the feel of driving VW's. Thanks again to Josef!! More

I was very pleased with service I received in Boardwalk dealership. Josef Puhringer was very professional, knowledgeable and helpful. I did not feel pressured to make my immediate decision to buy new car. dealership. Josef Puhringer was very professional, knowledgeable and helpful. I did not feel pressured to make my immediate decision to buy new car. Josef spend over 1,5 hour and answered every question I had regarding my car of choice. I highly recommend this dealer. I am very happy with my purchase, I love my new car. In the future I will return to this dealership for my next purchase. More

I went in to the dealership a couple of days ago and was very pleased by the service I received from Maggie Bartram. She was very patient, informative, and professional. I highly recommend this dealership a very pleased by the service I received from Maggie Bartram. She was very patient, informative, and professional. I highly recommend this dealership and Maggie Bartram. More