Clay Cooley Volkswagen Of Richardson

Ron holloman treated me with respect and was very curteous and professional. Service was exceptional. Everyone there was very frendly and professional. I loved that I even left with a cleaned polish curteous and professional. Service was exceptional. Everyone there was very frendly and professional. I loved that I even left with a cleaned polished car. I would definately recommend this dealership to all. More

My experience at Boardwalk was very pleasant! The front desk person was very nice and friendly. My salesman was very friendly and respectful( it was nice not to have to deal with the typical cheesy car sal desk person was very nice and friendly. My salesman was very friendly and respectful( it was nice not to have to deal with the typical cheesy car salesman!)So over all my purchase was good they had the car I wanted and I'm very happy with the car! More

mostafa was great to work with, very friendly and helpful. he and jae were able to complete my trade-in and new vehicle purchase in less than 3 hours. helpful. he and jae were able to complete my trade-in and new vehicle purchase in less than 3 hours. More

Went in expecting the cost of an arm dealerships normally have and ended up paying the same for an oil change as i would have elsewhere. (Note, my car is desiel so it costs 60+ normally for an oil change) Al have and ended up paying the same for an oil change as i would have elsewhere. (Note, my car is desiel so it costs 60+ normally for an oil change) Also recieved estimates for other work my car needed and when i came back a week later to take care of the first item on the list (front brakes) ended up paying about 90 less then the original estimate. The staff has been friendly every time i have been into this location and kept me up to date on the status of work being done. I will be returning in the future to finish getting my older beetle back into top shape with the help of Kim. Thanks Kim for helping me out and being honest with me on the condition of my car. More

Kim was very helpful and courteous. Explaining in detail the work to be done and always keeping me up to date on the progress and when I could expect my car to be ready. the work to be done and always keeping me up to date on the progress and when I could expect my car to be ready. More

After my rolling death-trap of a car crapped out on me on After my rolling death-trap of a car crapped out on me on the side of the highway, I had no option but to purchase a car. A task I kept putting off, After my rolling death-trap of a car crapped out on me on the side of the highway, I had no option but to purchase a car. A task I kept putting off, I knew my best bet was to look at certified pre owned VW's as my family has had a VW at one point or another. Matter of fact, my brother recently said good bye to his 04' Jetta that took a massive beating but still stood strong. To say my over all experience with Boardwalk Richardson was great is grossly understating it. From the very beginning my time was respected, appreciated, and felt my sales associate did everything and anything to ensure my purchase was smooth. I initially had my heart set on a red Golf which was sold the morning I was in transit to purchase it, Bret had several cars waiting for me to test drive. Like Goldy Locks and the Three Cars, I found my perfect car in a certified pre owned Rabbit. Everyone from the sales department to the finance to the service department when I went in a week later to have the car washed have been absolutely amazing! The employees make it an effort to give you a completley satisfactory experience and not treat you like you're some commission check walking through the door. Thank you, Boardwalk Richardson Team for making my first VW purchase so easy and awesome. You all don't get nearly enough credit for all the hard work y'all do. More

I recently completed my purchase of a 2012 Passat TDI and was very impressed with the sales and financing service I recieved. Both Charles and Jason were very informative and I appriciated their laid back a was very impressed with the sales and financing service I recieved. Both Charles and Jason were very informative and I appriciated their laid back attitudes. Not owning a volkswagon in the past and coming from owning a Lexus getting serviced at Park Place I was hesitant as what to expect. I dont feel as though I have given anything up with how I have been treated at boardwalk. I chose "good" under the price catagory just due to the supply and demand on the TDI's. They are going for sticker price and I knew to expect that from the beginning of my car shopping with other dealerships in the area. More

Everyone was great to work with and extremely helpful. I felt they understood what I needed and wanted. They worked to help me achieve my goal. felt they understood what I needed and wanted. They worked to help me achieve my goal. More

I can't tell how pleased I am with the entire experience at Boardwalk! This is my 3rd VW, and my previous experiences with 'the other' VW dealer in Dallas has always left me with that proverbial 'used car s at Boardwalk! This is my 3rd VW, and my previous experiences with 'the other' VW dealer in Dallas has always left me with that proverbial 'used car salesman' feeling. Although I live less than a mile from that 'other' dealer, I will be more than happy to drive to Richardson for regular maintenance, etc. If I could give you a 10 I would!! Even though it was late in the day, Mark was friendly and helpful. Jason made the paperwork process easy. Thank you, both of you!! It was almost 9:00 pm before the process was complete, but never did I feel as if anyone remaining at the dealership just wanted get it over and go home. I believe I received a fair deal on my trade-in and LOVE my Tornado Red Beetle! Thank you, once again! More

they found just the right car and had it driven in from they found just the right car and had it driven in from another store.The paper work was simple and fast. The had the car cleaned up in no time they found just the right car and had it driven in from another store.The paper work was simple and fast. The had the car cleaned up in no time. Gary knew I had to be somewhere so told me to come back and he would teach me everything about the car. He made me feel great about my new purchase and i drove away most happy. More