Clay Cooley Volkswagen Of Richardson

This was my first experience buying a new car. Josef was great, didn't pressure me, was willing to negotiate price, and most of all he was very friendly. Everyone on the staff was friendly, the price was f great, didn't pressure me, was willing to negotiate price, and most of all he was very friendly. Everyone on the staff was friendly, the price was fantastic. I would recommend this dealer to others. More

,Ian sorry not to remember the name, but the experience was good. I was even told that I need to get the tires aligned and I needed to go back together the cv boot reworked. was good. I was even told that I need to get the tires aligned and I needed to go back together the cv boot reworked. More

I honestly can not believe how great our experience was. I was in a wreck and had to purchase a new car quickly.I could not have asked for better assistance in a time that was so stressful. I dreaded having I was in a wreck and had to purchase a new car quickly.I could not have asked for better assistance in a time that was so stressful. I dreaded having to go buy another car but Rick, Jeremy and even financing made this experience not only painless but enjoyable. I highly recommend Boardwalk and I am not one to give out praise without it truly being earned. Thank you so much! More

Last week I brought my 2002 VW Jetta to get extensive work done and I was extremely impressed with the professionalism and friendliness of Ms. Tie Johnson. Tie greeted me with a smile and listened caref work done and I was extremely impressed with the professionalism and friendliness of Ms. Tie Johnson. Tie greeted me with a smile and listened carefully as I explained the repairs my car needed. Tie did an excellent job communicating with me on progress with my car and she explained the process perfectly. Work on my car was completed on time and within the estimate provided by Tie. Tie went out of her way to make me feel comfortable and I am completely satisfied with my entire experience. I would be very happy to recommend Tie and Boardwalk VW to my friends and family. You are fortunate to have passionate employees who care about providing excellent customer service like Ms. Tie Johnson. Keep up the great work! Sincerely, Juan Vasquez More

My last visit to the service department resulted in my curbing a wheel and tearing the tire. Terry met me as I entered the drive, friendly and courteous as always. He took care of the situation, changin curbing a wheel and tearing the tire. Terry met me as I entered the drive, friendly and courteous as always. He took care of the situation, changing to the spare tire, and I was able to get the repaired wheel and new tire back on the car the next morning as promised. Whenever I visit service, you can tell Terry is very busy, but he always greets me by name, friendly and courteous. He always makes me feel like I am the most important person he gets to work with. He is the main reason I will continue to visit Boardwalk VW for any service, or questions I have pertaining to my CC. More

Gary and Jeremy were friendly, knowledgeable and efficient. They directed me to cars that were in my budget, with the right amenties. They were quick with all of the paper work and made the whole pr efficient. They directed me to cars that were in my budget, with the right amenties. They were quick with all of the paper work and made the whole process painless. All of my paperwork was complete when I arrived and the car was ready to go. they have also followed up to see how I like the car and if I had any concerns or questions. More

I've been going to Boardwalk VW for several years and I must say that my last visit with the dealership was by far the best and that was mainly in part to the pleasant attitude of my assigned dealer Mr. Ho must say that my last visit with the dealership was by far the best and that was mainly in part to the pleasant attitude of my assigned dealer Mr. Hollomon. Thank you for such a wonderful visit and making my expenses more tolerable. More

Bob is very professional and courteous. He called in a short amount of time and explained the service my Jetta needed and gave me options to save some money. He called again when the car was ready for pi short amount of time and explained the service my Jetta needed and gave me options to save some money. He called again when the car was ready for pickup. The shuttle service was courteous and on time. I will continue to use this dealership and recommend it's excellent service to my friends. More

Steve is so nice and professional when he helped me to find my jetta. The service and information he provided is very helpful. He took care of my needs and of the car at the time. I will definitely recomm find my jetta. The service and information he provided is very helpful. He took care of my needs and of the car at the time. I will definitely recommend Steve and Boardwalk to my friends who wanna buy cars. More

Terry was very responsive. I asked to see the cabin air filter and he provided it to me. I normally work with Tie Johnson and when she saw that I was there, she came over to say hi and check on me. As I filter and he provided it to me. I normally work with Tie Johnson and when she saw that I was there, she came over to say hi and check on me. As I reviewed my bill, I can not see whether the break fluid was changed which I believe is part of the 60K check. Could some one please let me know if it was done. Thanks, N F (Butch) Freeland More