Clay Cooley Volkswagen Of Richardson
Richardson, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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This was by far the best new car buying experience my wife and I ever had. All of the individuals we dealt with were courteous, professional, answered any and all questions, etc. There was no pressure wife and I ever had. All of the individuals we dealt with were courteous, professional, answered any and all questions, etc. There was no pressure - just an atmosphere of making the deal work for both us and the dealership. We are very happy to have purchased our new Tiguan from Boardwalk Volkswagon of Richardson. More
Josef was very helpful and nice to us, He put a lot time and effort to close the deal for us. he also provide us with full detail service package for the new car. Thank you Josef! and effort to close the deal for us. he also provide us with full detail service package for the new car. Thank you Josef! More
Our 2006 Touareg had been in for routine service the day before. The day prior to leaving for an extended journey, with the Touareg, an airbag fault illumination appeared on the master caution panel. With n before. The day prior to leaving for an extended journey, with the Touareg, an airbag fault illumination appeared on the master caution panel. With no advanced notice, the Touareg was brought to Boardwalk Volkswagen where Tayari Johnson greeted and immediately started to process the maintenance task. The service was enhanced by having the necessary parts on site and within a three hour window, the vehicle was fully operational. MS. Johnson kept us fully up to date with the progress and was very knowledgeable with her explanation. Her assistance with all matters relating to the service was greatly appreciated. The professionalism of Ms. Johnson and that of her colleagues eliminated a potential delay to the scheduled journey. Well done! More
Although I have only had my Passat for one week, I am extremely happy with my purchase and even more happy with the gas mileage. More importantly, I felt very comfortable being in the showroom and with a extremely happy with my purchase and even more happy with the gas mileage. More importantly, I felt very comfortable being in the showroom and with a friendly staff. The best part of my purchase was the quick buying process, Michael and the finance team had me in and out in a reasonable time. I would recommend Boardwalk VW to all my friends. More
I saw a new Passat for sale on their website and talked to a sales rep regarding the published online sales price. He confirmed it and encouraged me to come see it in person. I took a test drive and the re to a sales rep regarding the published online sales price. He confirmed it and encouraged me to come see it in person. I took a test drive and the rep touted all the car's features. We went to his office and he went to his manager's office to get the price (even though I thought I knew what it would be based on our phone conversation). The price he showed me was $3000 more than the online price- not to mention and additional $800 for all the features he touted- and he was incredulous when I asked him what happened to the internet sales price. He finally explained that the online price was for leasing, even though this was not stated online and he did not mention this when I asked him about it on the phone. I voiced my displeasure and he then had the nerve to ask me If I still wanted to buy it. I firmly said no and left right away. Ten minutes later-once I am home- he calls me and tells me "you won't believe it, I got one thousand knocked off the price for ya." I tell him not to call me again as I am not interested in playing games and would not buy a car from Boardwalk even if they lowered the price five thousand dollars. Very disappointed in their misleading sales strategy and questionable business philosophy. More
This was my first time at Boardwalk VW and it will not be my last. I was very impressed with the staff and service received. Ron was very professional and friendly and kept me updated on my vehicle. Nick my last. I was very impressed with the staff and service received. Ron was very professional and friendly and kept me updated on my vehicle. Nick the service manager introduced himself and continued to check on me and my vehicle as well. Definitely will recommend Boardwalk VW to friends and family. More
It's been several years since I walked into Boardwalk VW in Richardson and knew the Jetta sitting there was the car for me. Today I can unequivocally say that I made the right selection -- not only for the in Richardson and knew the Jetta sitting there was the car for me. Today I can unequivocally say that I made the right selection -- not only for the car, but for the excellent service that has stayed with it over the years. Recently, I needed to call upon Boardwalk VW for maintenance on my car's interior headliner. Kim Lewis and the entire service team provided excellent and thorough service. Thanks to the VW team and a wonderful car, I remain a very satisfied VW owner. Best regards, Carol Griffin More
The entire experience was exceptional. My sales representative was friendly, courteous, and extremely knowledgeable about the Volkswagen product line. He had a great talent for bringing to my atte representative was friendly, courteous, and extremely knowledgeable about the Volkswagen product line. He had a great talent for bringing to my attention important features that I had missed without coming off as pushy. Boardwalk managed to get me a SEL Premium which are extremely hard-to-find at the moment. The financing team was excellent as well. Far from pushy, they help me select the best package for me. In short, this dealership realizes that they have an excellent product line and they provide correspondingly excellent service. Boardwalk will be my first stop the next time I need a vehicle. More
My experience with Boardwalk Volkswagen of Richardson has been very positive. Early in the process, Josef helped us with the tedious task of testing and selecting a car that best suited our needs. The servic been very positive. Early in the process, Josef helped us with the tedious task of testing and selecting a car that best suited our needs. The service has been excellent and will not hesitate in highly recommending Boardwalk to any of my friends. More



