Clay Cooley Volkswagen Of Richardson

I live in Oklahoma City and was looking for a car that is hard to find. My local dealers simply didn't stock what I was looking for. I checked around the region with dealerships in Dallas, Kansas City, even hard to find. My local dealers simply didn't stock what I was looking for. I checked around the region with dealerships in Dallas, Kansas City, even as far as Albuquerque, and finding anyone with this particular car was difficult. I made contact with Michael Trammell from an initial internet inquiry. He called me to confirm exactly what I was looking for and told me he would be on the lookout if one came into his dealership, Boardwalk Volkswagen in Richardson, TX. After about a week or two, Michael called to tell me that the dealership had just received the exact car, trim line and color that I was looking for. I arranged to drive down to Dallas on a Saturday morning and test drive the car. The test drive went great and I loved the car. We hammered out the details fairly quickly, including the terms on my trade-in. I felt the offer he made on the new car and the trade were very fair. Michael introduced me to Jason in the Finance Department and we had the financing done and paperwork signed in well under an hour. Overall, I'm very pleased with the service I received and would strongly recommend Boardwalk Volkswagen. Michael did a great job, as did everyone else at the dealership. 9.5 stars out of 10! More

We have always had our VWs serviced at Boardwalk because they've treated us so well. So when my mom's car, which had been ours, needed service, I knew where I was taking it. Even though that meant driving 4 they've treated us so well. So when my mom's car, which had been ours, needed service, I knew where I was taking it. Even though that meant driving 45 minutes out of Dallas to pick it up, drive back, and then on to Richardson. Kim and Gary both were great to work with. Kim made sure my mom's car got the service it needed versus service the dealer would like to sell me. And when I mentioned that I'd like to test drive a GTI, he connected me with Gary. In turn, Gary was not pushy about the sale or about selling me more car than I needed. I was able to come back the next day and finish the sale at my leisure instead of being pressured into the sale. Very refreshing. They both made the service and sale very easy. More

2nd time I bought a car from Boardwalk VW. If I am the owner of the dealership, I would just figure out how I can find more Garys. Great shopping experience due to Gary's knowledge and help you first att owner of the dealership, I would just figure out how I can find more Garys. Great shopping experience due to Gary's knowledge and help you first attitude. Basically, the customers needs to accept the fact that, the dealership will make money regardless, but for you to get a better deal that you are comfortable with and to have a great shopping experience, just go to Gary. He doesn't ask you to sign on a piece paper to buy if he gets you the deal on paper. I bought a car from him in two weeks, he was prompt with follow up calls. Just go to Gary. More

First experience with Tayari and she made me feel like he has been my private service supervisor for many years. Once we went through all details of the repair on my Passat (New Battery), she kept taking ca has been my private service supervisor for many years. Once we went through all details of the repair on my Passat (New Battery), she kept taking care of me, walked me to the check in booth area for a ride to my office. Then she called mw twice, first to give me an update on my car and then to let me knwow my car was ready and even when she knew someone else was driving me for pick up, she offered the shuttle ride. More

gary was super friendly and aproachable. he went above and beyond to get me into a jetta that was in my pricerange. gary was very personal and professinal to deal with. i will reccomend anyone i can to de and beyond to get me into a jetta that was in my pricerange. gary was very personal and professinal to deal with. i will reccomend anyone i can to deal with him antony mansour More

I found this dealership online, it was the only one that had the car that I was looking for. I called and set up a testdrive. It was the easiest thing I have ever done in car buying. This was the first tim had the car that I was looking for. I called and set up a testdrive. It was the easiest thing I have ever done in car buying. This was the first time that I have ever thought about buying a VW. Mostafa was very good in going thru the cars details. He had very good knowledge about what he was talking about and made me feel confident in the car that I was buying. It was so easy. Comfortable staf. They had everything that I was looking for. Easy financing. Michael was really quick about getting our paperwork ready and talked me through everything that I was signing. It was the first time that I had ever bought a car and they made it SO easy. My next car will come from Broadway VW dealership. THANKS SO MUCH GUYS!! More

The best and smoothest sales I've ever had. I will highly recommend micheal to anyone I know. He is always very professional and promt. Thank you so much I love my new golf and I love the fuel mileage. recommend micheal to anyone I know. He is always very professional and promt. Thank you so much I love my new golf and I love the fuel mileage. More

I test drove the Volkswagen cc with Charles and he was very friendly and informative about the vehicle I was driving. I saw a more loaded version of the vehicle at another dealer's website for a better p very friendly and informative about the vehicle I was driving. I saw a more loaded version of the vehicle at another dealer's website for a better price. Once I went to look at the vehicle at the other dealership, they didn't have the color I was after and didn't know if they could get one. They also kept upcharging everything on the vehicle such as tint, warranty, interest rate, etc. I called Boardwalk Volkswagen and told them exactly what I wanted and they found the vehicle for me at another dealership and threw in the window tinting and had the pricing negotiation and everything over the phone. The sales manager had the vehicle ready for me the next day with tint, pricing, warranty, and all the paperwork true to his word. More

Honest and fair. I've owned 2 Jettas over 10 years and Billy Cooper at Broardwalk has provided me service the ENTIRE time. Highly recommend!! Billy Cooper at Broardwalk has provided me service the ENTIRE time. Highly recommend!! More

My husband and I went to Broadway Volkswagen of Richardson to look at a Jetta Sportswagen. We didn't have any expectation of buying a car that day, but they made it so easy, we ended up purchasing Richardson to look at a Jetta Sportswagen. We didn't have any expectation of buying a car that day, but they made it so easy, we ended up purchasing the car and driving away a few hours later! Absolutely the best car-buying experience we've ever had!! More