Clay Cooley Volkswagen Of Richardson

I go in and out of dealerships on a daily basis as part of my job and our experience with the professional and customer driven staff at Boardwalk Volkswagen exceeded expectations. Boardwalk VW in Richardso of my job and our experience with the professional and customer driven staff at Boardwalk Volkswagen exceeded expectations. Boardwalk VW in Richardson, and the Boardwalk Group in general, are well ahead of the curve in helping customers shop for and buy cars the way customers want to shop for and buy cars! The process was easy and hassle free; if anything it was our 3 kids running around the showroom that were the most difficult to deal with! Donovan took my wife through the 2011 Routan and was extremely knowledgeable. We were originally considering another van and after we inquired about the VW Routan, he pulled them side by side and spent so much time comparing features of both and allowing us to look at both at our pace. Donovan was terrific. Rick, the Sales Manager, was excellent as well! They have a huge selection of great cars, vans and trucks to look at and are just so easy to work with. Thank you Donovan, thank you Rick, and thank you Boardwalk Auto Group! My wife loves her first minivan, her first Volkswagen, and our first experience with Boardwalk VW in Richardson! More

Kim was very helpful and was my first time to get him as my service writer. I had my 2006 Jetta TDI in for the 60000 mile service and he was very helpful in guiding me through the whole process. I would rec my service writer. I had my 2006 Jetta TDI in for the 60000 mile service and he was very helpful in guiding me through the whole process. I would recomend him to anyone in the future. More

Looking for a car has been a big adventure and walking into Broakwalk VW was the best decision... I found a car online and Mark Sayers was my salesman. Mark was straight forward, professional and made me into Broakwalk VW was the best decision... I found a car online and Mark Sayers was my salesman. Mark was straight forward, professional and made me feel comfortable. Mark made the transition smooth and non stressful from beginning to the final purchase in which happened in a short amount of time. The finance person Mike Weimer answered all my questions and I felt he went the extra mile too. Mark also brought my new car to my home fulled car with gas and he adjused the radio stations. I recommend VW Broakwalk and purchasing a car from Mark. My kids love our new Tiguan and it fits all of our needs tuba/baseball equipment and our dog Emma too! Thank you again Mark More

First and foremost, Steve gave me a direct quote over email and that was exactly what I paid for the car. No negotiating necessary. I showed up and took a test drive and within two hours walked out with email and that was exactly what I paid for the car. No negotiating necessary. I showed up and took a test drive and within two hours walked out with a new car. When it needed some service not only did they give me a beautiful loaner car to drive in the meantime, but Steve drove over an hour to bring my car right to my door when it was ready. They were amazingly fast and professional. I plan to buy from them again. Thanks for being a great guy Steve! More

Josef was able to work with me and my tight work schedule. Had car sent out to be wrapped and was finished on time. He was very punctual which to me is very important. schedule. Had car sent out to be wrapped and was finished on time. He was very punctual which to me is very important. More

I enjoyed working with Josef on the sales process. He was very knowledgeable about the vehicle I purchased, very laid back, genuine and answered all my questions regarding the purchase of my Volkswagen C was very knowledgeable about the vehicle I purchased, very laid back, genuine and answered all my questions regarding the purchase of my Volkswagen CC.. After driving a TDI beetle purchased from Boardwalk in 2000, I was looking for something sporty and unique and the CC is all of that and then some. After my purchase, Josef followed up with a phone call to see how I was doing, which was great! More

Boardwalk Volkwagen is by far the best dealership i have dealt with. they will do everything possible to make sure their customers are happy and well taken care of. definitely recommend this dealer to anyon dealt with. they will do everything possible to make sure their customers are happy and well taken care of. definitely recommend this dealer to anyone looking for great customer service! More

We have bought cars from this dealership over the past 15 years. We always have a good experience and return time after time. Our salesman, Gary Blakley, is the best. years. We always have a good experience and return time after time. Our salesman, Gary Blakley, is the best. More

Gary was wonderful! His resourcefulness and helpfulness made it an enjoyable experience. He found me exactly what I wanted, I know I will definitely recommend him and everyone at Boardwalk Richardson to m made it an enjoyable experience. He found me exactly what I wanted, I know I will definitely recommend him and everyone at Boardwalk Richardson to my friends. Thank you! More

My overall experience at Boardwalk was good. Everyone I came in contact with were very friendly. I personally felt my sales guy wasn't very knowledgeable but he was very willing to get any information need came in contact with were very friendly. I personally felt my sales guy wasn't very knowledgeable but he was very willing to get any information needed. I came in on a Saturday wanted to purchase a Volkswagen Jetta S in automatic. They didn't have any on the lot at the time, but they were able to have one in by Monday and even in the exact color that I wanted. I enjoyed my experience and would recommend this dealer to others. More