Clay Cooley Volkswagen Of Richardson

Kim really made a last minute service trip happen for me both on time and his estimate of repair was "spot on". He was very knowledgable with my car problem and kept me informed of the progress along the wa both on time and his estimate of repair was "spot on". He was very knowledgable with my car problem and kept me informed of the progress along the way. Outstanding customer service skills. I highly recommend the service department of Boardwalk of Richardson. More

The sales team listened to what I was saying and worked very hard to get me what I wanted. The dealership was very clean and organized. Jeremy Heuss took the time to show me all features of my new Golf, he very hard to get me what I wanted. The dealership was very clean and organized. Jeremy Heuss took the time to show me all features of my new Golf, he was friendly and professional at all times. More

The rating given Terry Granger is a perfect 5! Terry is always very attentive to the service issue for which I brought my car. He makes sure it's done right, keeps me informed and makes sure my time is re always very attentive to the service issue for which I brought my car. He makes sure it's done right, keeps me informed and makes sure my time is respected. Way to go Terry! More

The Volkswagen: After a few months of test driving every The Volkswagen: After a few months of test driving every sedan known to man, I settled on the Jetta - Not just any Jetta, but the GLI. I needed a The Volkswagen: After a few months of test driving every sedan known to man, I settled on the Jetta - Not just any Jetta, but the GLI. I needed a family sedan I could also feel comfortable taking high level executives around in from time to time. What I wanted personally was something fun to drive, and the GLI does that, in style. The 2.0 Turbo taken from it's GTI brethren loses no amount of enjoyment in a Sedan. The aesthetics inside and out are extremely pleasing, with all the usual well thought out German gadgetry. I went for the AutoBahn edition because of one thing: The Fender sound system. I have heard upscale stock radios before, but this thing was simply stunning. Of course, the stylish rims and leather were a bonus as well. The Dealership: There were currently just 70 Standard GLI AutoBahns in the nation for sale. The one I found at a closer to home VW dealership was traded to Boardwalk before I was ready to buy. Bottom line: They had the rare car I was looking for and did not make me overpay to get it even given that I had chased after it from another dealership. All of the ancillary people I met were extremely polite and helpful. The dealership was spotless and there were plenty of amenities. The Salesman: Mark Sayers was very easy to work with from the minute he took my phone call. I could tell he had years of experience behind him and utilized that to make the whole process easy and streamlined. The price was easily negotiated and, after having done months of research on these cars, I was happy. On a very rainy day, Mark found a dry service garage to swap my belongings out of the trade. When I came back to drop off some missing paperwork a few days later, Mark had a detail guy take out a small scratch I put in while cleaning it. The Paperwork: Jason, the "finance guy", was extremely polite, conversational, and expeditious. While he quickly worked through the mountains of paperwork that are the less than fun moments of car buying, we talked about similar interests and life in general, making the times go by much easier. In a 2010 car purchase, the finance guy was extremely high pressure on extended warranties, effectively souring the whole experience for me. With Jason, there was no pressure. I think he sensed my apprehension. The Experience: I was in and out of the dealership in about 2 hours. I consider that a win given I had not had but one small phone conversation with Mark 30 minutes prior, had a trade, and needed to do all the finance work. The Reward: Boardwalk will certainly earn my business again this year when I trade my wife's car for a Volkswagen. More

I had a wonderful expierence at the Boardwalk Volkswagen. I went in expecting to test drive the 2012 Jetta and beetle. I fell completely in love with the new beetle but never expected to get to the payment r I went in expecting to test drive the 2012 Jetta and beetle. I fell completely in love with the new beetle but never expected to get to the payment rate that would financially suite me. JOSEF PUHRINGER put the hammer down and got me exactly what i wanted!!! I am so excited to continue to get great customer service from the boardwalk in richardson. The Staff was very friendly and helpfull. It was raining when i purchased my car and i even got walked out with an umbrella :) Thanks guys! More

During a routine maintenance checkup some additional problems were found. I had to reschedule to get them done due to personal time constraints. The second time around was a breeze. I took advantage of problems were found. I had to reschedule to get them done due to personal time constraints. The second time around was a breeze. I took advantage of the dealer shuttle and I think I spent just over an hour of time dealing with the repairs. Not a bad deal at a good price. Shopped around to check before I came back in. More

STEVE LIN WAS VERY HELPFUL AND HANDS ON WITH ALL NEW CAR NEEDS AND REQUIREMENTS. WE WOULD DEFINITELY REFER HIM TO OUR FRIENDS AND FAMILY! THANK YOU STEVE NEEDS AND REQUIREMENTS. WE WOULD DEFINITELY REFER HIM TO OUR FRIENDS AND FAMILY! THANK YOU STEVE More

I have a 2007 Volkswagen, my baby, I bring my car in once a year for service. The mileage is very low for the year that I have. Boardwalk takes very good care of me and my Volkswagen, I get full service, and a year for service. The mileage is very low for the year that I have. Boardwalk takes very good care of me and my Volkswagen, I get full service, and my car comes back clean. I'm also told of each detail taken by the service adviser, then asked if there are any questions? Oh yea, the adviser opens the door for me and thanks me for choosing Boardwalk. It was and exceptional experience. More

Gary Blakley is very friendly and entergetic. Services was great. Will recommend to anyone. my experience with broadwalk vw was great i will recomend to my friends to my friends and family menbers keep th was great. Will recommend to anyone. my experience with broadwalk vw was great i will recomend to my friends to my friends and family menbers keep the good work. Thanks. Guadalupe gonzalez More

My family was in search of a new vehicle and we decided on a VW Routan. I contacted Boardwalk VW and spoke with Jeff. After confirming a meeting date and time I meet with Jeff. Jeff was very professiona on a VW Routan. I contacted Boardwalk VW and spoke with Jeff. After confirming a meeting date and time I meet with Jeff. Jeff was very professional and knowledgeable. I decided to purchase the vehicle from Boardwalk because of Jeff's professional manner. My experience with Boardwalk was one of the best that I had with a dealership. More