Clay Cooley Volkswagen Of Richardson

WE WERE VERY PLEASED TO NOT BE PUSHED OR RUSHED AND WERE GIVEN FREE REIGN TO EXPLORE WHAT WE WANTED. THE BUYING PROCESS WAS VERY EFFICIENT AND PROFESSIONAL. GIVEN FREE REIGN TO EXPLORE WHAT WE WANTED. THE BUYING PROCESS WAS VERY EFFICIENT AND PROFESSIONAL. More

Billy Cooper has been my service rep in the past, and has always given me good service. He has always gone over the problem with the vehicle, and I he has always been honest. I learned from the hard way, t always given me good service. He has always gone over the problem with the vehicle, and I he has always been honest. I learned from the hard way, that sometimes saving a few dollars, doesn't always pay off. I bought my car at this dealership, and I trust the workmanship that they have always given on the car. More

great experience.will recomend.sales person was great.hope future dealings with the dealership will be pleasant as the first one.i hope there will not be any disappointment great.hope future dealings with the dealership will be pleasant as the first one.i hope there will not be any disappointment More

This is the best car buying experience I have ever had. I was already seriously considering a couple of cars at other dealerships, but I wanted to drop by and check Boardwalk VW out because I had seen the 20 was already seriously considering a couple of cars at other dealerships, but I wanted to drop by and check Boardwalk VW out because I had seen the 2012 Volkswagens were Ranked #1 by U.S. News and World Report. I walked out the same night with a 2012 Jetta lease, and I’m so glad I did. It was my first time to visit a Volkswagen dealership, and Jeff Kaufman and Jason Daniel (finance manager) were outstanding. I was treated with professionalism, courtesy, and patience. I’ve been to other dealerships, and it can be a pretty draining process. Thanks to Jeff and Jason though, getting my new car was actually fun. Edward DeNice (sales manager) and Darrick Thompson (sales manager) both stopped by during the process to introduce themselves and let us know how to reach them if there was ever anything we needed. I can’t recommend highly enough Boardwalk VW for anyone who is looking for a lease or purchase. More

What a great sales experience. Other dealerships gave me so much pressure with phone calls and emails that all the more I did not want to give them my business. Jeff showed confidence in his product that so much pressure with phone calls and emails that all the more I did not want to give them my business. Jeff showed confidence in his product that he let it sell itself but still provided the support I needed and answered my questions. More

Great car buying experience! Donovan was an outstanding no pressure salesman. Very friendly and seemed genuinely interested in us getting the right car at the right price. However, when we went to the fi no pressure salesman. Very friendly and seemed genuinely interested in us getting the right car at the right price. However, when we went to the finance person, Michael, he utlized high pressure sales tactics and tried to sell us additinaly items like extended warranties, paint protecdtion, and other junk that we were not interested in. He seemed arrogant and irritated that we were not interesetd and also that I wanted to verify his math calcualtions on the financing. Buying a new car is a big decision full of stress and I would prefer to have someone more supportive during the finance portion of the deal. Outside of the finance guy, the salesman, Donovan Guillory, and his manager, Rick Bayon, were exemplary during the process. More

This was a very low-pressure experience. Josef was knowledgeable and helpful as well as friendly and patient with our scheduling. We would definitely recommend him and Boardwalk VW to others. knowledgeable and helpful as well as friendly and patient with our scheduling. We would definitely recommend him and Boardwalk VW to others. More

The service was exceptional. Josef was very knowledgeable and took his time explaining all the features of the car. I hate the car buying process, but Josef made it painless. knowledgeable and took his time explaining all the features of the car. I hate the car buying process, but Josef made it painless. More

I had taken my car to shop and found out it was going to cost me a lot of money to get fixed. Lease was due in June so I didn't really want to spend that money just to turn in a few months. Gary was able to cost me a lot of money to get fixed. Lease was due in June so I didn't really want to spend that money just to turn in a few months. Gary was able to get me a deal and help me get into a brand new 2012 Passat. More

Having entrusted the maintenance of my 2005 Jetta to service advisor Jeffrey Mauldin and the service department at Boardwalk VW for the past three years, this is what I have to say: 1. the job was a service advisor Jeffrey Mauldin and the service department at Boardwalk VW for the past three years, this is what I have to say: 1. the job was always done right the first time 2. the car was ready when they said it would be ready, if not sooner 3. i knew what to expect and what i was paying for before i got the bill 4. i was never encouraged to authorize unnecessary repairs 5. when i needed a loaner, they gave me a brand new Jetta I've been dealing with auto repair shops for a lifetime. Boardwalk VW is as good as it gets. More