Clay Cooley Volkswagen Of Richardson

I test drove the Volkswagen cc with Charles and he was very friendly and informative about the vehicle I was driving. I saw a more loaded version of the vehicle at another dealer's website for a better p very friendly and informative about the vehicle I was driving. I saw a more loaded version of the vehicle at another dealer's website for a better price. Once I went to look at the vehicle at the other dealership, they didn't have the color I was after and didn't know if they could get one. They also kept upcharging everything on the vehicle such as tint, warranty, interest rate, etc. I called Boardwalk Volkswagen and told them exactly what I wanted and they found the vehicle for me at another dealership and threw in the window tinting and had the pricing negotiation and everything over the phone. The sales manager had the vehicle ready for me the next day with tint, pricing, warranty, and all the paperwork true to his word. More

Honest and fair. I've owned 2 Jettas over 10 years and Billy Cooper at Broardwalk has provided me service the ENTIRE time. Highly recommend!! Billy Cooper at Broardwalk has provided me service the ENTIRE time. Highly recommend!! More

My husband and I went to Broadway Volkswagen of Richardson to look at a Jetta Sportswagen. We didn't have any expectation of buying a car that day, but they made it so easy, we ended up purchasing Richardson to look at a Jetta Sportswagen. We didn't have any expectation of buying a car that day, but they made it so easy, we ended up purchasing the car and driving away a few hours later! Absolutely the best car-buying experience we've ever had!! More

OVERALL SERVICE WAS GOOD, SERVICE SCHEDULING WAS KEPT AND COMPLETED IN A TIMELY MANNER. SERVICE MGR CALLED AND ADVISED ME OF ANY ISSUES OUTSIDE OF THE ORIGINAL SCHEDULED MAINTENACE. COMPLETED IN A TIMELY MANNER. SERVICE MGR CALLED AND ADVISED ME OF ANY ISSUES OUTSIDE OF THE ORIGINAL SCHEDULED MAINTENACE. More

Mr. Currier was kind and very informative. He stayed late on the day of the sale to accommodate our schedule and then he took time to go over the functions on the car with me. The dealership even had t late on the day of the sale to accommodate our schedule and then he took time to go over the functions on the car with me. The dealership even had the car on the showroom floor for me when I arrived to pick it up! What a treat! My experience could not have been more positive. He also has contacted us to check on our satisfaction and offer the car washes and any other services we may need. His excellent customer service means a lot. We visited every VW dealership in the metroplex and we chose to do business with Boardwalk because of Mr. Currier. More

After beginning wiht a different dealer in our search for a new VW Turbo Beetle, we stopped in at Boardwalk and met Michael. He was great from the beginning and really spent time with us to determine what w a new VW Turbo Beetle, we stopped in at Boardwalk and met Michael. He was great from the beginning and really spent time with us to determine what we wanted and how his dealership could get us into the perfect car. Even though there were no turbos to test drive, we did drive a non-turbo just to see how it handled. As time went on while we waited for my car to get in, Michael always kept us informed of the status and reason for the delays. He and Boardwalk went above and beyond normal efforts in trying to find a way to get us the car we wanted when the sun roof became an issue for Volkswagen's production, and even ordered us a car without the sun roof for after-market installation in order to get the car to us faster. He did not stop at this solution and finally found the car we wanted listed on another dealer's manifest and made a trade to get it for us. It took 4 months from the time we originally ordered the car, but Michael and his team at Boardwalk never stopped doing everything in their power to get the car as fast as possible and kept us informed at every turn. He also was able to keep our trade-in at the same amount even though 4 months had passed. Overall, a great experience with the dealership, especially when you consider the popularity of the car and production issues along the way. More

I could not be more appreciative of all the help that Charles Currier supplied me while making my car purchase. He is by far the most informative, respectful, helpful, and knowledgeable sales person I h Charles Currier supplied me while making my car purchase. He is by far the most informative, respectful, helpful, and knowledgeable sales person I have come across in my history of buying cars. Mr. Currier went above and beyond his "job description" and was able to help with all aspects of the car buying experience. Buying a car should always be a good experience and a learning experience for the buyer; as a teacher "I" walked away feeling like I made an A+. I am extremely grateful for all that he did with preparing for my visit and not wasting my time; following through on "his word", and getting the LOWEST price possible. He is one of a kind. More

I have purchased four new cars from this dealership in the past and this is first "used" purchase. All were good experiences. Josef was very helpful during the whole process and he really knows the produc the past and this is first "used" purchase. All were good experiences. Josef was very helpful during the whole process and he really knows the product line well. Got a good price and I'm very happy with the gently used 2010 CC I bought. More

Mostafa was no nonsense and to the point, doing what I had asked over the phone before I even went to the dealership, and delivering on his promises once I got there. I am now driving a new GTI that I LOV had asked over the phone before I even went to the dealership, and delivering on his promises once I got there. I am now driving a new GTI that I LOVE and that I purchased on a deal I felt great about. Also, they saved my preferences from previous visits so they knew what I wanted, and were able to contact me when what I wanted was available. Thank you mostafa for finding my new car!! More

Steve was the first person to respond to the internet request. He asked me a few questions about what I was looking for and pulled a couple of cars to test drive that evening. Jeremy helped us once we g request. He asked me a few questions about what I was looking for and pulled a couple of cars to test drive that evening. Jeremy helped us once we got to the dealership. We didn't intend on actually purchasing a vehicle. However, Jeremy was able to stay as close to my budget as he could. He continued to negotiate until we reached something that worked with my budget. This is the second car my family has purchased from Boardwalk Volkswagen of Richardson. Everything about this dealership and service center screams GREAT CUSTOMER SERVICE!!! While waiting for the finance people to do their thing, we has great conversation with the receptionist and other salesmen. More