Clay Cooley Volkswagen Of Richardson

Josef made buying a car hassle-free and quick! This was my first car purchase and he worked with me to get the car I wanted for a reasonable price. my first car purchase and he worked with me to get the car I wanted for a reasonable price. More

Wow! What a wonderful experience with the service department on two separate occasions during the past month. The experiences were far above expectation both with the quality of service and quality o department on two separate occasions during the past month. The experiences were far above expectation both with the quality of service and quality of work. I will recommend Boardwalk VW-Richardson any time the opportunity arises. Keep up the excellent work! Debbie C. More

Working with Mr. Jeff Fagan, service drive manager, to get work done on my 2007 Passat 2.0t has been a truly exceptional experience. Jeff and the staff at Boardwalk of Richardson go above and beyond to ma get work done on my 2007 Passat 2.0t has been a truly exceptional experience. Jeff and the staff at Boardwalk of Richardson go above and beyond to make your visit and overall experience worth your time, which is difficult to come by in this day and age. I would recommend them to all my family and friends and personally drive further than necessary to get my vehicle serviced using them. Give them a try! - Brian R. (Frisco, TX) More

What a great purchase experience. I was all set to purchase a Certified Jetta for my daughters birthday that had 51,000 miles on it. They informed me that a same year model Jetta came in with only 9,0 purchase a Certified Jetta for my daughters birthday that had 51,000 miles on it. They informed me that a same year model Jetta came in with only 9,000 miles on it and sold it to me for almost the same price. The car was like new! There were some issues with the tires when I got there...NO PROBLEM! Rick and the gang told me to bring the car back, and they would replace all four tires at no charge to me. That is above and beyond customer service. They even drove 60 miles round trip to pick up a trade in that was only worth $1,000. I could not have asked for a better experience. I will send anyone that is looking for a VW to Rick. More

they were very professional and did what they said they would do Steve did a great job going over the car and working with me through the entire process would do Steve did a great job going over the car and working with me through the entire process More

This is my second Volkswagen with Boardwalk VW of Richardson. It is so easy to deal with them and the people there are the best. The ones that make me come back are, Billy Cooper, Byron Simms and now Richardson. It is so easy to deal with them and the people there are the best. The ones that make me come back are, Billy Cooper, Byron Simms and now Josef Puhringer. Thanks for the great job and the great car. See you again soon. David Gainey More

I took my car in for maintenance regarding a knocking sound in the engine. The dealership quoted me $1000 for a bent AC rod within the engine, but they specifically told me they were going to take it apa sound in the engine. The dealership quoted me $1000 for a bent AC rod within the engine, but they specifically told me they were going to take it apart and verify that it was the problem. As it turns out that was not the problem the Dual Mass Flywheel was very worn resulting in the sound I heard. This doubled my quote to $2000, but they also changed my oil, found a problem with my transmission flush and repaired it, and fixed my backseat cup holder I had broken a while back. I would say that was well worth the quoted price. Did I mention they also washed and cleaned the car inside and out. Kim was also very honest, friendly, patient, and updated me on the progress. During peek operating hours if I could not reach him he always called back as soon as possible. More

I go in and out of dealerships on a daily basis as part of my job and our experience with the professional and customer driven staff at Boardwalk Volkswagen exceeded expectations. Boardwalk VW in Richardso of my job and our experience with the professional and customer driven staff at Boardwalk Volkswagen exceeded expectations. Boardwalk VW in Richardson, and the Boardwalk Group in general, are well ahead of the curve in helping customers shop for and buy cars the way customers want to shop for and buy cars! The process was easy and hassle free; if anything it was our 3 kids running around the showroom that were the most difficult to deal with! Donovan took my wife through the 2011 Routan and was extremely knowledgeable. We were originally considering another van and after we inquired about the VW Routan, he pulled them side by side and spent so much time comparing features of both and allowing us to look at both at our pace. Donovan was terrific. Rick, the Sales Manager, was excellent as well! They have a huge selection of great cars, vans and trucks to look at and are just so easy to work with. Thank you Donovan, thank you Rick, and thank you Boardwalk Auto Group! My wife loves her first minivan, her first Volkswagen, and our first experience with Boardwalk VW in Richardson! More

Kim was very helpful and was my first time to get him as my service writer. I had my 2006 Jetta TDI in for the 60000 mile service and he was very helpful in guiding me through the whole process. I would rec my service writer. I had my 2006 Jetta TDI in for the 60000 mile service and he was very helpful in guiding me through the whole process. I would recomend him to anyone in the future. More

Looking for a car has been a big adventure and walking into Broakwalk VW was the best decision... I found a car online and Mark Sayers was my salesman. Mark was straight forward, professional and made me into Broakwalk VW was the best decision... I found a car online and Mark Sayers was my salesman. Mark was straight forward, professional and made me feel comfortable. Mark made the transition smooth and non stressful from beginning to the final purchase in which happened in a short amount of time. The finance person Mike Weimer answered all my questions and I felt he went the extra mile too. Mark also brought my new car to my home fulled car with gas and he adjused the radio stations. I recommend VW Broakwalk and purchasing a car from Mark. My kids love our new Tiguan and it fits all of our needs tuba/baseball equipment and our dog Emma too! Thank you again Mark More