Clay Cooley Volkswagen Of Richardson

Having entrusted the maintenance of my 2005 Jetta to service advisor Jeffrey Mauldin and the service department at Boardwalk VW for the past three years, this is what I have to say: 1. the job was a service advisor Jeffrey Mauldin and the service department at Boardwalk VW for the past three years, this is what I have to say: 1. the job was always done right the first time 2. the car was ready when they said it would be ready, if not sooner 3. i knew what to expect and what i was paying for before i got the bill 4. i was never encouraged to authorize unnecessary repairs 5. when i needed a loaner, they gave me a brand new Jetta I've been dealing with auto repair shops for a lifetime. Boardwalk VW is as good as it gets. More

A local muffler shop determined that my catalytic converter was bad and was still under warranty by the manufacturer. After calling Billy, he personally went above and beyond to pick up my vehicle a converter was bad and was still under warranty by the manufacturer. After calling Billy, he personally went above and beyond to pick up my vehicle and get the repairs done. I gratefully appreciated Billy's willingness to help me out by picking up the car, getting the repairs done and letting me know the vehicle was ready - all within a 6 hour period. Outstanding customer service. More

We have been dealing with this dealership since 1996 and have experienced only the finest examples of honesty and helpfulness. We have about a 19 mile one way trip to the dealership and have to pass one on have experienced only the finest examples of honesty and helpfulness. We have about a 19 mile one way trip to the dealership and have to pass one on the way. We have never considered going to another dealership. We have full confidence that if we are told there is a need for a repair, then there is indeed a need. Everyone goes out of their way to be helpful (even to coming to out house to drop off an item). Our only disappointment is that VW Corporate has chosen not to offer a diesel Passat Wagon this year; we were waiting for it and ready to buy. Sadly, there is not one to buy at this time. However, this is certainly not the fault of the dealership; I"m sure they wish there were a diesel Passat wagon to sell us! Since we have only 54,000 miles on our 2004, we can wait and enjoy the one we have! Merita and Steven Hurst More

Best price for overall service dealership or other. Service advisors are friendly and knowlegable. My last oil change January 2012, synthetic oil and filter including tax $71. You can't find it c Service advisors are friendly and knowlegable. My last oil change January 2012, synthetic oil and filter including tax $71. You can't find it cheaper. Car wash after every service. Most service in an hour. More

I have been going to Boardwalk VW since 2001 for service and purchases. I have bought to cars and both experiences were great. They were able to put me in the exact car I wanted.I would highly recommend thi and purchases. I have bought to cars and both experiences were great. They were able to put me in the exact car I wanted.I would highly recommend this dealership and often times do to my friends and family. I especially try to sell people to give the TDI a drive, as it is by far the best car I have ever owned. More

It was a wonderful experience....Gary was awesome!!!! It was a wonderful experience....Gary was awesome!!!! I came into the dealer for service to my Jetta and while there noticed the 2012 CCs .....I It was a wonderful experience....Gary was awesome!!!! I came into the dealer for service to my Jetta and while there noticed the 2012 CCs .....I spoke to Terry and told me he will let one of his best salesman help me. Sure enough Gary was great. More

Being new from AZ.we choose Boardwalk Volkswagen for service needs for our (2) volkswagens.I know we made the right choice.Mr. Granger treated us like we were his old customer.We will be back. Thank You service needs for our (2) volkswagens.I know we made the right choice.Mr. Granger treated us like we were his old customer.We will be back. Thank You.Frank Trevino. More

Price negotiation was fair and swift. Mark went out of his way to answer all my many questions. I was stunned when Mark answered my one remaining objection, that I could not physically get back to the de his way to answer all my many questions. I was stunned when Mark answered my one remaining objection, that I could not physically get back to the dealership, by coming to my home to deliver the car. I've bought many cars in my lifetime, but never has a dealer been so willing to meet my needs. I can't guarantee Mark would deliver a car to your home, but I can safely say that Mark will go out of his way to get a deal done on creative and fair terms. I've never before kept a salesman's business card, but I have Mark's on file. More

I have visited Boardwalk VW on many occasions and I always receive great service from Brandon Bolden but on this visit Mr. Bolden was no longer with the dealership. I saw Ms. Johnson whom I recognized always receive great service from Brandon Bolden but on this visit Mr. Bolden was no longer with the dealership. I saw Ms. Johnson whom I recognized from previous occasions in which she has assisted me and she immediately ask me if I needed any help. I’m always worried about getting a good service representative when I go to the dealer but Tayari Johnson always but my worries to rest because of her Professionalism, Friendliness and Courteous ways. Thanks Ms. Johnson for your continuous professionalism and consistency. More

Gary has helped me with all my cars that I have purchased from Boardwalk and is awesome at making the deal go smoothly. I will always go to him for getting a car. from Boardwalk and is awesome at making the deal go smoothly. I will always go to him for getting a car. More