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Clay Cooley Volkswagen Of Richardson

Richardson, TX

4.6
1,911 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex. Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from. Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
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300 N Central Expy

Richardson, TX

75080

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Showing 1,911 reviews

January 21, 2012

My Beetle had the engine light come on and we took it in right away. Terry was quick to get it diagnosed and found the issue as well as a few recalls that they went ahead and fixed. My parents bought and More

by spschroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Granger, Terry Granger
Jan 21, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your Boardwalk Volkswagen experience. Please let Terry Granger know anytime we can be of further assistance to us. Thank you... and your parents for giving us the opportunity to earn your business. Have a great weekend.

January 20, 2012

Brian made this my best car buying experience ever!!! He Brian made this my best car buying experience ever!!! He was very kind, friendly and experienced. I couldn't imagine the same experience with any ot More

by cleiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Swarvar
Jan 20, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your Boardwalk Volkswagen experience with Brian Swarvar. Please let us know anytime we can be of further assistance to you.

January 20, 2012

The experience at Boardwalk this weekend was superior to any other sales experience hands down that we have ever come across. We not only walked out with the perfect vehicle for our "expanding family" need More

by justjackiehaas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lin, Jeff Kaufman, Steve Lin
Jan 20, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Congratulations on your new Routan. Thank you for sharing your Boardwalk Volkswagen experience with us here on DealerRater. Please let Steve Lin or Jeff Kaufman know anytime we can be of assistance to you. Enjoy this beautiful day in North Texas.

January 19, 2012

I needed to decide between the TDI and a BMW x5, I chose the VW because of the way the dealership treated me. The entire experience and all team members I encountered at the facilities reinforced my decisio More

by mpgrob73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josef Puhringer, Josef Puhringer
Jan 19, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Congratulations on your new Touareg TDI. Thank you for sharing your Boardwalk Volkswagen experience on DealerRater and please let Josef Puhringer know when we can be of further service to you.

January 19, 2012

It has always been a great experience dealing with Bob King, service representative. He is knowledgable, helpful, values customer time, if it is something quick e.g checking tire pressure, he would do it More

by Beth D
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Bob King, Robert King
Jan 19, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your Boardwalk Volkswagen experience with Robert King. Also, thank you for being our 500th review here on DealerRater. Please let Robert King know anytime we can be of further service.

January 18, 2012

Gary worked excellently with me on trading in two cars--a 1973 Beetle and 2005 New Beetle, and shepherded in a red 2012 Beetle meeting my specifications on short notice from another dealership on Saturday 1/ More

by RedII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Blakley, Billy Cooper, Gary Blakley
Jan 18, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your Boardwalk Volkswagen experience with Gary Blakley and Billy Cooper. Congratulations on your new 2012 Beetle. We agree that reviews should be written outside of the showroom and that it the best practice that we follow for all of our dealerships. We appreciate you and look forward to serving you for many years to come.

January 18, 2012

I have been coming for service regularly for my Passat ; I have been coming for service regularly for my Passat ; and Billy Cooper is my service contact. Billy Cooper has always done a very good job, I am More

by jpbhatia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Cooper
Jan 18, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Jyoti, thank you for sharing your Boardwalk Volkswagen service experience with Billy Cooper. Please let us know anytime we can be of further service to you. We appreciate you.

January 17, 2012

My mom had just passed and Her lease was up. I wanted to buy the car out rght with no issues and only wanted to deal with one person to handle the full proccess of buying the car. Gary took care of getting More

by sshorba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Blakley, Gary Blakley
Jan 17, 2012 -

Clay Cooley Volkswagen Of Richardson responded

We are sorry to hear about your Mom's passing. We are glad that we were able to be of assistance to you and please let Gary Blakley know anytime we can be of further service to you.

January 17, 2012

Tayari is great to work with! I had an emergency last year in trying to get my daughter's car inspected before she left for college the next day, that we purchased used from a car dealership in 2010. Af More

by laurag12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tayari Johnson , Tie Johnson
Jan 17, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your Boardwalk Volkswagen experience with Tie Johnson. Please contact us anytime we can be of further service to you. Make it a great week.

January 16, 2012

Josef provided an exceptional experience for our car purchase! We had some specific requirements for the car we wanted and he came through with the right solution at the right price. Thanks for an easy More

by crbeavers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Puhringer, Josef Puhringer
Jan 16, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Jill and Curtis, thank you for sharing your Boardwalk Volkswagen experience with us this on DealerRater. Please let Josef Puhringer know anytime we can be of further service to you. Thank you for giving us the opportunity to earn your business.

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