Clay Cooley Volkswagen Of Richardson

Was greeted by Nikki Cloud with a smile. She made me feel very welcome, and not at all out of place, even though my car was not a VW. This was a very pleasant experience. I would like to thank Ms. Cloud and very welcome, and not at all out of place, even though my car was not a VW. This was a very pleasant experience. I would like to thank Ms. Cloud and Jeff Fagan as well, for their helpfulness, courtesy, and attention to detail. They made me feel like I wasn't just another car on the drive. And their were a lot. You can buy tires anywhere, but that kind of service is hard to come by. Thanks again. More

Billy Cooper is my service advisor. He is always very Billy Cooper is my service advisor. He is always very friendly and helpful. Bottom line he gets my car serviced correctly and quickly So I can get Billy Cooper is my service advisor. He is always very friendly and helpful. Bottom line he gets my car serviced correctly and quickly So I can get back to the important things. Family, friends, And work! More

Great service, I was happy with the loaner car and service Terry provided . The bill not so much but It is me to fault. thanks service Terry provided . The bill not so much but It is me to fault. thanks More

Very Customer Service Orientate. got things done is a quickly manner and informed us indepth of what was done during the service. went out of their way to make this a good experience. quickly manner and informed us indepth of what was done during the service. went out of their way to make this a good experience. More

Whenever I need my Beetle repaired or serviced I take it to Boardwalk VW because they get the job done right. Also great service, especially Tayari Johnson. to Boardwalk VW because they get the job done right. Also great service, especially Tayari Johnson. More

Exceptional service, as usual. This was the first time I've had Tie as my advisor, and she took extra care in getting the car in, arranging the rental and keeping me updated. I appreciate that Boardwalk I've had Tie as my advisor, and she took extra care in getting the car in, arranging the rental and keeping me updated. I appreciate that Boardwalk doesn't hit me with lots of surprises; they let me know what to expect on each service visit. More

I felt very comfortable wih my salesman, Josef. He explained everything in detail and I felt like he was there to help without putting pressure on me. The finance man was pleasant and also explained m explained everything in detail and I felt like he was there to help without putting pressure on me. The finance man was pleasant and also explained my options in a friendly manner. I was very impressed overall. More

Great service and communication even though I was purchasing an automobile over the internet. They also made several follow-up phone calls after the sale to make sure I was pleased with the purchase purchasing an automobile over the internet. They also made several follow-up phone calls after the sale to make sure I was pleased with the purchase. A++++ More

I have been driving and therefore had service preformed on vehicles for over 60 years and I have never dealt with a more professional, reliable and trustworthy Serviceman than Bob King and Boardwalk VW! As on vehicles for over 60 years and I have never dealt with a more professional, reliable and trustworthy Serviceman than Bob King and Boardwalk VW! As a non mechanical female, it is great to have someone you can trust! This time finding a short in the heating system in the seats was an affordable repair. Thank you. More

Email I sent to Jeremy's manager: I wanted to send Email I sent to Jeremy's manager: I wanted to send you a note to say what a great experience we had recently when we purchased our new car. Jer Email I sent to Jeremy's manager: I wanted to send you a note to say what a great experience we had recently when we purchased our new car. Jeremy Heuss was perfectly professional with us - I was really dreading going into a dealership because of my experience buying a car a few years ago was so painful, but Jeremy was great. From my initial experience with him, to the test drive with my 2 kids in the car, to the negotiation, he was really a pleasure to work with. The car was missing a key and they even found it and Jeremy sent it to me later. I couldn't believe that - I thought I'd never see that key! I should also say the finance experience was super easy too. I didn't have to sit through a big pressure session on why I needed to buy an extended warranty. I really appreciated that. I think the whole thing only took 1/2 an hour. I would not hesitate to recommend Jeremy or Boardwalk Auto to my friends. More