Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Clay Cooley Volkswagen Of Richardson
Richardson, TX
1,880 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex.
Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from.
Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,880 reviews
December 19, 2011
This was one of the best customer service that I have received in a long time. I walked into the dealership expecting to get terrible customer service and getting overcharged. But I walked out smiling an received in a long time. I walked into the dealership expecting to get terrible customer service and getting overcharged. But I walked out smiling and I was charged fairly. I really would like to appreciate Ms. Johnson for her amazing service! More
by israel.solomon24
Employees Worked With
Tia Johnson, Tie Johnson
December 19, 2011
The people there were so nice and I will tell everyone about them. The fact that they didn't give any false hope and they really want to help. about them. The fact that they didn't give any false hope and they really want to help. More
by aliyoung25
Employees Worked With
Nichi Wallace, Jae Kwon, Jason Villa
December 19, 2011
This is the second VW we have bought from Gary. We have also recommended others to Gary for their purchases. Gary is the utmost professional, always curteous and willing to make the deal right for his cus also recommended others to Gary for their purchases. Gary is the utmost professional, always curteous and willing to make the deal right for his customers. He also stays in touch with his customers after the purchase to offer his service. Would highly recommend Gary to anyone! More
by SteveMcDermott
Employees Worked With
Gary Blakely, Gary Blakley
December 18, 2011
Billy Cooper is the Service Consultant that I have always trusted to take care of my car! When I bring my car in for service/repair I never worried about what is going to happen to my car when it is in his trusted to take care of my car! When I bring my car in for service/repair I never worried about what is going to happen to my car when it is in his care. I know it will be take of correctly. The Service Center staff has been been great in repairing my Passat and returning it to me looking good with a great car wash. The Staff at the payment center have always been very nice. I would never take my car to any place but to the Boardwalk VW for service. In fact, I never have!!!!! More
by d'ogi
Employees Worked With
Billy Cooper
December 16, 2011
I have gotten really great personal attention, followed by personal e-mails and the service department has scheduled me in, a week after the sale, for a check for any leakage, etc. I wish I could get that by personal e-mails and the service department has scheduled me in, a week after the sale, for a check for any leakage, etc. I wish I could get that level of service from my doctor! More
by bdallin
Employees Worked With
Michael Trammell, Michael Trammell
December 13, 2011
Brandon is always friendly, knowledgeable and helpful in explaining things about our vehicle. Off the top of his head, he knows what service needs to be done, prices of particular services and how long the explaining things about our vehicle. Off the top of his head, he knows what service needs to be done, prices of particular services and how long the service work will take. I always know that our car will be well taken care of when Brandon is our Service Advisor. More
by Mwestie
Employees Worked With
Brandon Boldon
December 12, 2011
I have now done business with every VW dealer in the metroplex, including their service departments. This service department is second to none! I am a VW "lifer" and as long as I live in DFW, I will o metroplex, including their service departments. This service department is second to none! I am a VW "lifer" and as long as I live in DFW, I will only do business with Boardwalk VW and their service department....their serice defines good service. More
by Rev. Angela Campbell
Employees Worked With
Bob, Robert King
December 12, 2011
Bob King is wonderful! He immediately diagnosed the problem with Passat. The needed part was ordered and arrived in a couple of days. I went for the repair, was driven home by a very nice driver. problem with Passat. The needed part was ordered and arrived in a couple of days. I went for the repair, was driven home by a very nice driver. My Passat was repaired in a few hours. I was very pleased with the service and with Bob King. More
by BerylBell
Employees Worked With
Bob King, Robert King
