
Clay Cooley Volkswagen Of Richardson
Richardson, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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First time to purchase a vehicle from this dealership but I had used them for repairs and service issues and was vey happy with their workmanship and response time. Would recommend friends to them. I had used them for repairs and service issues and was vey happy with their workmanship and response time. Would recommend friends to them. More
The service guys are always friendly and prompt. I don't feel like they are trying to make money as I have experienced at other dealers. The service guys always keep you informed when you are waiting at th feel like they are trying to make money as I have experienced at other dealers. The service guys always keep you informed when you are waiting at the dealer. More
Nikki was very helpful and the work was up to standard. the wait time was extremely long though for an "express" service. Nikki recognized the wait time and helped to make it worth the wait. the wait time was extremely long though for an "express" service. Nikki recognized the wait time and helped to make it worth the wait. More
I would not recommend doing business with Edward. He gave me an ultimatum and then guaranteed a deal he could not deliver. Furthermore, he made me come into the dealership and wait 30 minutes before he could me an ultimatum and then guaranteed a deal he could not deliver. Furthermore, he made me come into the dealership and wait 30 minutes before he could tell me the deal he promised wasn't going to happen. Not the kind of guy can trust or want to do business with. More
Gary is a pleasure to work with. I am a return customer, but this was the first time to work with Gary. I actually felt he was on my side during the entire process and will definitely ask for him with any but this was the first time to work with Gary. I actually felt he was on my side during the entire process and will definitely ask for him with any future purchases. More
Overall great experience at this dealership. I didn't have to bargain for hrs to reach on an agreement . Gary, my sales agent was very friendly. I will highly recommend this dealership and especially Gar have to bargain for hrs to reach on an agreement . Gary, my sales agent was very friendly. I will highly recommend this dealership and especially Gary. More
Billy was friendly and very helpful. The work I had done was a 40,000 mile check up for a 2010 Jetta. Everything works great and the price was great. was a 40,000 mile check up for a 2010 Jetta. Everything works great and the price was great. More
This was my first car purchase, Gary made the process a million times smoother than I had ever imagined. If they have what i'm looking for in the future, I would defiantly purchase another vehicle from Bo million times smoother than I had ever imagined. If they have what i'm looking for in the future, I would defiantly purchase another vehicle from Boardwalk VW and Gary. More
Over the past several years I have bought five cars from Gary B. They were/are: Beetle (Gary let me drive it home to see if it would fit in my garage, as i have a 1950s house with a one car garage. Enjoye Gary B. They were/are: Beetle (Gary let me drive it home to see if it would fit in my garage, as i have a 1950s house with a one car garage. Enjoyed the ride so much that I called&said it was mine when I returned in about 40 min. Next was a Jetta (comfy but not enough rear view vision over the long haul!! Went back and, as before, asked for Gary but he was away that Sat. . . .so i called midweek for the following Sat. He is so gracious, cheerful & great about answering questions that a Rabbit was mine with no hassel paperwork. The following year my nephew was visiting from Univ of Alabama; needing a car, so I called Gary who said he'd look for a solid, decent mileage car if he could have two days max (nephew leaving shortly). Found 3 yr old Jetta & it is still doing fine in CA today!! My office was really amused when I said it was time for a change again!! Went. back and on Monday I came in with a Rabbit . . .due to Gary's salesmanship,personality, &the fact that he makes each cutomer feel that they are getting his full attention and is doing the best to get a fair deal . . .(including coffee, drinks, and Beetle choice of flowers . .until no longer offered). 2009 was last purchase, and he just laughed when I called to see if he would be working that Saturday so that i could support his retirement fund by looking at a New Beetle! Gary cannot even SPELL high pressure. . . .a real positive over all these years. He is quiet with a fun sense of humor and somehow manages to think one step ahead of what a customer will be asking!! Betting that he has built a large following of customers who are happy to mention his name when friends/family are inquiring about cars. More