Clay Cooley Volkswagen Of Richardson

William asked us if we needed any help, and then allowed us our space to browse when we declined. When I had questions for him he was quick to respond and if he did not know the answer he went right away to us our space to browse when we declined. When I had questions for him he was quick to respond and if he did not know the answer he went right away to find out. He made the whole car buying process a lot less painful than I imagined it would be. More

We were contemplating a purchase of a new vehicle for few months and my husband had test driven VW Passat TDI SE earlier and was impressed. He had asked to me to visit VW dealership and take a look but I ne months and my husband had test driven VW Passat TDI SE earlier and was impressed. He had asked to me to visit VW dealership and take a look but I never had time for it. Finally, Thaksgiving Day I started looking for dealerships and went on VW website and requested a quote from all local dealers. Within an hour I had an e-mail from Steve Lin at Boardwalk VW and all he did was wished us a happy Thanksgiving and that he is looking forward to meeting with us. I was impressed - right there I felt that there was no pressure, just a pleasant, thoughtful note. Finally on Friday evening, we had the opportunity to call him and went to see him. We were pleased with our meeting. Steve was very professional yet friendly, enthusiastic and easy to talk to. We were in luck! Not only did we meet a very nice person, the dealership had a 2012 VW Passat TDI in stock and we purchased it. We love it! More

Brought my 2005 Passat Wagon into Boardwalk Service Department because I had observed a coolant leak. Despite not having an appointment, Brandon was able to have my car looked at; the mechanic diagnose Department because I had observed a coolant leak. Despite not having an appointment, Brandon was able to have my car looked at; the mechanic diagnosed the problem (leaking coolant flange) and was able to repair it properly within a few hours. We also have a 2004 Passat Wagon that had a minor issue, Brandon got us a quick diagnosis on it while we were picking up the '05, and let us know it was something to keep an eye on, but didn't require immediate attention. When Boardwalk moved a bit further north on North Central, we had our cars serviced by others that were more "convenient", but we were not always happy with the work. Our recent experience at Boardwalk was great, Brandon was friendly and attentive to our needs. We look forward to having our cars serviced at Boardwalk. Want to also mention that we purchased our 2005 from Gary Blakely and Jim Duke, which also was a good experience. More

I hate when my car needs to be fixed but I love knowing that I can count on Mr. Boldon to care of all of my car needs. that I can count on Mr. Boldon to care of all of my car needs. More

My most recent service was an issue related to an accident last spring in which a part failed that should have been replaced as part of the body work related to the accident. Bob King identified thi accident last spring in which a part failed that should have been replaced as part of the body work related to the accident. Bob King identified this as an issue that needed to be covered by insurance through a supplemental claim. When it was difficult to get the insurance company to respond on a timely basis he put me in a loan vehilce and continued to 'bird dog' the insurance people until they approved the work. Bob was persistant, polite, and very professional. I enjoyed working with him. More

I can't say enough positive things about my experience. It was far and away the absolute best experience I've ever had buying a car. Brian was completely thorough yet quick to get me thru the process. The It was far and away the absolute best experience I've ever had buying a car. Brian was completely thorough yet quick to get me thru the process. There was no waiting around, second guessing or double talk. He was straight forward with me and extremely helpful. I would reccommed anyone work with him and he will definitely get repeat business from me! More

From the time I came into the service department to the time I left, Terry was very pleasant. He was able to get the price down and he got me a rental car. I will definetely be back in the future and I wil time I left, Terry was very pleasant. He was able to get the price down and he got me a rental car. I will definetely be back in the future and I will spread the word about the service. More

Jeff Fagan is awesome to work with! He really makes each visit pleasant and as smooth as possible. Jeff goes above and beyond the call of duty to meet your needs and give you the most sound advice, as well visit pleasant and as smooth as possible. Jeff goes above and beyond the call of duty to meet your needs and give you the most sound advice, as well as maintaining great contact with his clients to ensure the best care is given. HIGHLY RECOMMEND! More

Have purchased several cars from this dealership, Gary Blakley has been my sales person. Would not go anywhere else! He goes above and beyond what is required and is always eager to help as is everyone at Blakley has been my sales person. Would not go anywhere else! He goes above and beyond what is required and is always eager to help as is everyone at this dealership! More

I have been going to this dealership since I bought my GTI back in 2007. No issues/complains ever. Time wise, the last services I remember were very fast. As for price, they have always been fair with the GTI back in 2007. No issues/complains ever. Time wise, the last services I remember were very fast. As for price, they have always been fair with the repairs, don't argue what is not needed, etc... And for friendliness, I listed few of their employees which I remember because they specially helped for one reason or another and I happen to have their cards, but truth is that all were good. Also, thank you to the shuttle service driver (sorry, I don't remember his name...) which was timely the few times I had to use his services. More