Clay Cooley Volkswagen Of Richardson

I cannot say enough about the great customer service provided to me at Boardwalk VW of Richardson. In a situation where I was forced to begin searching for a new car, I listened to the advice of a frien provided to me at Boardwalk VW of Richardson. In a situation where I was forced to begin searching for a new car, I listened to the advice of a friend--and current VW owner--and landed at Boardwalk VW. Will Fail, my Sales Consultant, demonstrated a true interest in my needs, my financing preference, as well as the realistic parameters for my next car purchase. His customer communication skills are to be commended! Additionally, Will's quality customer-focused approach, combined with a no-pressure salesman attitude, convinced me that I was at the right dealership and I was selecting a quality vehicle. After my car selection, it was a seamless transition to Patrick Carroll, the Finance Manager, to finalize my paperwork. Patrick made me feel quite at ease and completed the required documentation in a timely manner. Overall, I felt that I had landed in the hands of two big brothers--although I'm certain that I'm older than both of these great VW employees! Thanks again to the folks at VW Richardson! - Sharon Fletcher More

Service was simple to arrange, staff was very friendly and very helpful, the waiting room was clean and comfortable, and my service needs were well taken care of in a timely manner! and very helpful, the waiting room was clean and comfortable, and my service needs were well taken care of in a timely manner! More

Jeff has been great to work with. He is a great asset to your company. I would recommend your Dealership solely based on Jeff professionalism. your company. I would recommend your Dealership solely based on Jeff professionalism. More

Seems to be a really good shop. Am used to Mercedes - Benz dealerships, so I am favorably impressed. Time will tell as I vist to have warranty service performed over the next three years. I understan Benz dealerships, so I am favorably impressed. Time will tell as I vist to have warranty service performed over the next three years. I understand surveys are important, but it seems like Boardwalk has a lot of them. Can they effectively digest all this info? More

Me and my fiance went in to trade in our Kia Sorento to get a VW Jetta. Upon arrival we were very please from the beginning. There are not sales people waiting outside to bombard you like there are at ever get a VW Jetta. Upon arrival we were very please from the beginning. There are not sales people waiting outside to bombard you like there are at every dealership. Gary our sale guy was awesome. He really made sure that we are okay and was constantly asking if we needing anything throughout the car buying process. We had 2 of our children with us, they had a kid room for the kids to play in, and all types of refreshments to help keep them busy. We have already decided that when we are ready to buy another car we will be going back to Board Walk VW in Richardson, Texas and we will be meeting with Gary again. He called to check and see how we like the car and we love it. Everybody up there was extremely friendly, and I would highly recommend them and Gary to anyone. I have bragged to all of our friends in family members how great they are, and they are shocked at our happiness coming from a car buying experience. More

Gary rocks. Easy to work with, Gary is the best salesperson I have ever worked with. He answered all my questions about cars and financing options and I never felt pressured. I'll definitely ask fo salesperson I have ever worked with. He answered all my questions about cars and financing options and I never felt pressured. I'll definitely ask for him the next time I'm in the market for a car. More

Gary Blakely at Boardwalk VW in Richardson, TX was referred to me by a neighbor about 10 - 12 years ago. Since then Gary & the folks at Boardwalk have provided very good to excellent service in each v referred to me by a neighbor about 10 - 12 years ago. Since then Gary & the folks at Boardwalk have provided very good to excellent service in each visit, whether for purchase or car service. Gary specifically makes new or used car purchase as easy as possible. It would be very hard to consider buying a vehicle from anyone else. More

I have been taking my two Jetta VWs for service here since 1985. I have always received great service at a fair price. Being a female it is comforting to know that the car is maintain correctly and the since 1985. I have always received great service at a fair price. Being a female it is comforting to know that the car is maintain correctly and they check out and suggest repairs that I am not aware of needing. Just this past week I was taking a long trip and knew I needed tires before leaving town - what I did not know is that my brake pads were in dire need of replacing - thanks to Kenny I drove out on Saturday morning knowing that the car was at it's optimal safe condition! More

Billy Cooper at Boardwalk Volkswagen in Richardson, TX may be the best in the business. I am on my 2nd Jetta and have gone to him for over 10 years. Even when I lived in LA for 4 of those years, I still may be the best in the business. I am on my 2nd Jetta and have gone to him for over 10 years. Even when I lived in LA for 4 of those years, I still called him for advise. Would never dream of going anywhere else and if you want to feel 100% positive you are getting a good deal, see Billy! Jeff More

Josef was great to work with! He was very friendly and very patient with all my questions. He helped me find the car I was looking for, for the price I was looking for. The day I walked in I was able to l very patient with all my questions. He helped me find the car I was looking for, for the price I was looking for. The day I walked in I was able to leave the dealership with the car I wanted and extremely satisfied. Thank you Josef! More