Clay Cooley Volkswagen Of Richardson

I worked with Edward Denice and Donovan Guillory at Boardwalk Volkswagen of Richardson. They treated me awesome and showed me all there was to know about my car. I would send family and friends to th Boardwalk Volkswagen of Richardson. They treated me awesome and showed me all there was to know about my car. I would send family and friends to them!!! Thanks again guys!!! More

PLEASE READ BELOW NOTES: I was very disappointed with PLEASE READ BELOW NOTES: I was very disappointed with Edward Denice - Sales Manager, not willing to help, very arrogant and inappropriate. On the o PLEASE READ BELOW NOTES: I was very disappointed with Edward Denice - Sales Manager, not willing to help, very arrogant and inappropriate. On the other hand, Patrick Carroll - Financial Consultant bent over backwards to help me, but his hands were TIED. I'm taking my business after 11 years of loyalty to VW to another dealership that is willing and able to help me. I have placed a call into the GM, as he needs to be informed about Mr. Denice's behavior. More

With the recession and financial preparedness I needed to get from 2 car payments down to 1. Rick and his sales and finance team made it happen. I was able to trade in my vehicles yes vehicles and walk away get from 2 car payments down to 1. Rick and his sales and finance team made it happen. I was able to trade in my vehicles yes vehicles and walk away with a new car that will last me for a long time. However most importantly I accomplished to get myself into only one car payments I had wanted. The service is among the best and actually the second time I make a purchase there. I have also recommended a few friends to Boardwalk and yes you guessed it they are all VW owners now too. THANK YOU BOARDWALK VW!!! More

The service here was fast and friendly. My car was ready prior to the anticipated time and Jeff let me know about special deals that were happening. I felt like he dealt very fairly with me. prior to the anticipated time and Jeff let me know about special deals that were happening. I felt like he dealt very fairly with me. More

I went in and bought a car from Gary, had great knowledge about the vehicles and helped answer all of my questions. I would highly recommend buying a car from him. Great all around service and deal. about the vehicles and helped answer all of my questions. I would highly recommend buying a car from him. Great all around service and deal. More

This dealership is GREAT!!!!!!!!!! Customer needs oriented. Jim Dukes is one fine, attentive salesman. If you go to Boardwalk talk to Jim. Service Department is top notch. You can see a total team oriented. Jim Dukes is one fine, attentive salesman. If you go to Boardwalk talk to Jim. Service Department is top notch. You can see a total team effort here. More

Excellent work done on brakes. The time promised was accomplished. They washed the car as a courtesy, and even took out and washed the rubber FLOOR MATS in my dirty car. The waiting room was furnished accomplished. They washed the car as a courtesy, and even took out and washed the rubber FLOOR MATS in my dirty car. The waiting room was furnished with comfortable furniture - chairs with adjacent tables to set your free coffee on, too. I go only to this VW dealer for service on my 2005 VW Jetta. More

Bret was very helpful and was able to find me exactly what I was looking for within my budget. All of the other staff members that we encountered were also very helpful. The Finance Manager was very ea what I was looking for within my budget. All of the other staff members that we encountered were also very helpful. The Finance Manager was very easy to deal with as well. More

Nicole was wonderful to work with! She was so helpful and had me in and out so quickly I didnt even need a loaner car. It was very much appreciated! and had me in and out so quickly I didnt even need a loaner car. It was very much appreciated! More

I recently relocated from CA to TX and after having had my cars serviced at the same place for over ten years( with great service), I was concerned with starting somewhere new. I have had consistently good my cars serviced at the same place for over ten years( with great service), I was concerned with starting somewhere new. I have had consistently good experiences with the staff and service at Boardwalk VW of Richardson. My Service Specialist is Terry Granger. He has been a pleasure to work with. He is always very patient and thorough in explaining any issue, as well as associated costs and what is or is not a necessity. My car is quickly in and out and back on the road. No one wants to deal with car issues but it makes things a lot less stressful when you know you have a reliable place to go. More