Clay Cooley Volkswagen Of Richardson

I would recommend Gary Blakely because he helped me solve my transportation problems rather than just trying to sell me a car. He shows respect to the customer and views his work as consultative rather than my transportation problems rather than just trying to sell me a car. He shows respect to the customer and views his work as consultative rather than just "selling" More

Took a long time and far too expensive. Just because you are the only people who can perform a 4-Link alignment doesn't mean you should gauge the service-price. Also, I saw an advertised online price of aro are the only people who can perform a 4-Link alignment doesn't mean you should gauge the service-price. Also, I saw an advertised online price of around $100 for the 10k mile service (oil change, tire rotation, etc) and it was about $150. Why? More

Have been into the dealership 3 times in the last week and half. Everyone has been very friendly and helpful. The drivers taking me home and back, have also been very friendly and helpful. Have had and half. Everyone has been very friendly and helpful. The drivers taking me home and back, have also been very friendly and helpful. Have had a great experience in the dealership. More

We met with Tony Brown in July, knowing our car would not be available until October. We were able to pre-order our car to our liking and Tony was able to have it delivered to the dealership early. The whol be available until October. We were able to pre-order our car to our liking and Tony was able to have it delivered to the dealership early. The whole process from ordering the car to purchasing was fast and easy. Tony kept in touch with us on the status of the car and informed us when a car was available for a test drive. I had just had a baby and Tony offered to have the car sent to hour house, so we wouldn't have to make the trip to the dealership. We went to the dealership, but it's customer service that goes above and beyond is why we keep coming back. More

This dealer took the traditional sales pitch and haggle out of the process. I was detailed in my needs and they came back with their best offer. Simple. The product was exceptional. The only down side to t out of the process. I was detailed in my needs and they came back with their best offer. Simple. The product was exceptional. The only down side to this purchase was that I was subject to anothers custommers LONG list of financing questions and required me to wait hours to finalize my deal which then lead me to return the next day to complete my deal. However, barring this factor, I would definately return. More

I called to get a quote on how much it be to replace my coolant flange on my 2003 vw passat and Terry was very helpful from the beginning of the converstion until the end of the conversation. Once my vehic coolant flange on my 2003 vw passat and Terry was very helpful from the beginning of the converstion until the end of the conversation. Once my vehicle was at the dealeership Terry called to give me updated on the status of my vechile and I really appreciated that from him. Once my vehicle was ready Terry called and informed me and had a VW courtesy driver( which very nice) come and pick me up from work and bring me to the dealership, as I waiting at the cashiers desk(which both young ladies were ver nice and friendley) Terry greeted me with a hand shake once my vehicle was complete and ready for me to drive off. Great JOB and going foward any issues I will bring my vehicle to BOARDWALK VW and will buy another passat from BOARDWALK VW as well. More

I take my W-8 Passatt in for service at Boardwalk VW in Richardson, Texas because I feel that they are the most qualified for giving advice and service on my car. I especially have confidence in my servic Richardson, Texas because I feel that they are the most qualified for giving advice and service on my car. I especially have confidence in my service advisor, Robert King. He takes a keen interest in the overall quality and performance of my car and it is very evident to me that he knows the W-8 as well as other VW models inside and out! I fully depend on the dealership for keeping my vehicle up and running to its' maximum performance. Lisa More

I've beenusing Terry Granger as my service person for a couple of years swith two cars. I've always had exceptional service from Terfry and the entire crew atr Boardwalk. couple of years swith two cars. I've always had exceptional service from Terfry and the entire crew atr Boardwalk. More

The service was fast and friendly. Jeff explained everything in detail as to what be work needed to be done. It was done fast and correctly. The shuttles were on time and the drives were very fri everything in detail as to what be work needed to be done. It was done fast and correctly. The shuttles were on time and the drives were very friendly. More

Bob King is by far the best service adviser at Boardwalk VW. He keeps his word, follows up when he says he will, knows VWs inside and out better than anyone and most importantly, he's honest. VW. He keeps his word, follows up when he says he will, knows VWs inside and out better than anyone and most importantly, he's honest. More