Clay Cooley Volkswagen Of Richardson

Boardwalk volkswagen has always taken great care of my Jetta. Their service advisors are friendly and always keep you up to date as your car gets worked on. I don't live in the area, but always worth it t Jetta. Their service advisors are friendly and always keep you up to date as your car gets worked on. I don't live in the area, but always worth it to drive a little further to get such good service for my car. And they are always efficient, and able to get my car back to me quickly. More

We walked in to Boardwalk off an internet ad and were very pleased with the professionalism and knowledge of the dealership, specifically Steve Lin. Steve was super helpful and made it easy for us to pur very pleased with the professionalism and knowledge of the dealership, specifically Steve Lin. Steve was super helpful and made it easy for us to purchase the car the same day. Overall the experience was excellent. More

Good experience at Boardwalk Volkswagen. I usually dread trying to find a car and the inevitable haggle. Jim made it fairly easy on me. There should be a way to customize a car at the dealership, like the g trying to find a car and the inevitable haggle. Jim made it fairly easy on me. There should be a way to customize a car at the dealership, like the global VW website offers, and search for an instant match on the property. Overall, good experience. More

I worked with Gary Blakley today when I purchased my new 2012 GTI. I was very impressed with Gary and Sales manager Edward. Gary was very helpfull, professional and friendly. I strongly suggest this dealers 2012 GTI. I was very impressed with Gary and Sales manager Edward. Gary was very helpfull, professional and friendly. I strongly suggest this dealership to VW lovers. More

My overall experience with working with Terry Granger and the VW team was great. Terry was very helpful and even researched a prior service ticket. I am still waiting on a phone call regarding my center co the VW team was great. Terry was very helpful and even researched a prior service ticket. I am still waiting on a phone call regarding my center console for my 2006 Pasat. Apparently the part was returned or given to someone else. As soon as it arrives I would like to know so it won't happen again. Terry was on top of this issue and made the necessary phone cals to get another one ordered for me----I truly appreciated his extra efforts. The only reason I gave "price" an okay is because I can never seem to get out of the VW dealerhip with repairs less than $1000. Would appreciate any coupons to assist with the cost. I did utilize my 10% coupon for this service visit. Thanks, Martha (Marti) McCune More

Jeff Fagan at Boardwalk VW in Richardson is by far the best Service Adviser I have ever dealt with on any car that I have owned. He called us everyday with service updates and advised us on what work nee best Service Adviser I have ever dealt with on any car that I have owned. He called us everyday with service updates and advised us on what work needed to be done. Everything was above board, and we absolutely appreciated to continuous follow up until our service was complete. More

Gary has been the best salesman I have had the pleasure of working with! He made sure I knew every option and I can say that the honesty and help is not something I see often. of working with! He made sure I knew every option and I can say that the honesty and help is not something I see often. More

I bought by New Beetle a little over 2 years ago and have been back to the dealer maybe 4 or 5 times for oil changes, a new tire, and a couple of minor things. Every time I was there, without exception, eve been back to the dealer maybe 4 or 5 times for oil changes, a new tire, and a couple of minor things. Every time I was there, without exception, every person I dealt with could not have been nicer, more friendly, or more helpful. The waiting area is nice (flat screen TV, tables, chairs, magazines, drinks, food--even free cookies--the good kind!), nice restrooms -- and if you don't want to wait, they'll take you wherever you want to go. And they always wash your car for free. As for the price, I don't know how it compares to other places because I don't WANT to go anywhere else -- so my "ok" rating is not really a reflection on Boardwalk Volkswagon's price -- I would just naturally rather pay less. More

My AC compressor went out on my way home from work. Terry Granger met me without an appointment and kept me updated on the work needed to fix my car and the estimated times required. At all times he w Terry Granger met me without an appointment and kept me updated on the work needed to fix my car and the estimated times required. At all times he was helpful and easy to talk to. The repair was done quickly and very well. I left with a working AC and a much cleaner car. Thanks Terry and everyone associated with the repair. More