Clay Cooley Volkswagen Of Richardson

Jeremy Heuss was great to work with. I had my list the vehicles narrowed down between two different models that I was interested in when I walked into the dealership, but Jeremy very patiently showed me a vehicles narrowed down between two different models that I was interested in when I walked into the dealership, but Jeremy very patiently showed me around both models and explained the differences between them and the options. He was very knowledgeable about the cars and was able to listen and understand my needs and match me to the right car. I also found it impressive that he personally owned one of the models that I was looking at and showed me some of the customizations that he had done to it. The fact that he personally drives what he sells speaks volumes. The dealership did a great job working with me on a lease arrangement that fit my budget and seemed like a fair price. And the whole process to do all the paperwork and drive out with the car was very smooth and relatively quick. The dealership was very earnest in making sure I understood and had all my questions answered on the details of the purchase and leasing arrangements. More

From the first phone call to picking up my vehicle, ALL employees at this dealership were focused on customer service. VERY RARE...I believe the GM must be exemplary, since it always starts at the top! employees at this dealership were focused on customer service. VERY RARE...I believe the GM must be exemplary, since it always starts at the top! More

WE JUST HAPPENDED TO DRIVE BY THIS DEALERSHIPE AND DECIDED TO WALK IN TO SEE ABOUT PURCHASING A VEHICLE. WE HAD JUST HAD A VERY BAD EXPERIENCE AT ANOTHER DEALER AND HAD LEFT TO LOOK FOR ANOTHER CAR. DECIDED TO WALK IN TO SEE ABOUT PURCHASING A VEHICLE. WE HAD JUST HAD A VERY BAD EXPERIENCE AT ANOTHER DEALER AND HAD LEFT TO LOOK FOR ANOTHER CAR. HAROLD WAS VERY HELPFUL AND WE PURCHASED A CAR FROM HIM IMMEDIATELY. IT WAS NICE TO HAVE A POSITIVE EXPERIENCE AND I FEEL GREAT ABOUT MY PURCHASE. More

I am a first time car buyer and I was a little nervous purchasing a car but Steve was great about helping me find a car that fit my budget and lifestyle. He showed me different makes and models and talked purchasing a car but Steve was great about helping me find a car that fit my budget and lifestyle. He showed me different makes and models and talked me through the ins and outs of buying a car. At no point did I ever feel like I was making the wrong decision and I cannot be any happier! If you ever need a car, call Steve. More

I contacted Boardwalk Volkswagen after I learned the insurance company totaled my 2009 Jetta. I was not really ready to purchase a car and was mostly seeking information. I spoke with Josef Puhringer insurance company totaled my 2009 Jetta. I was not really ready to purchase a car and was mostly seeking information. I spoke with Josef Puhringer who exhibited a 'can do' attitude from the very beginning. I preferred to speak with him in person to gather information and told him about the car that I wanted. I came from the far side of the metroplex and was not able to get to the dealer until nearly closing time. He identified the vehicle from their inventory and had it available upon my arrival. After demonstrating that we could make the purchase that evening, we went forward to make that car mine. I got a deal I am very happy with and Josef Puhringer, the sales manager, and the finance manager all stayed well past closing to put me in the car. Even with the late hours, they did not cut any corners on courtesy. This was an overall great experience, thanks to their efforts. I have owned innumerable VW's in the past and this was my third Jetta. I will continue to purchase VWs and will revisit Boardwalk Volkswagen when the time comes again. Thank you Josef Puhringer!!! Gary C. More

MATTHEW SMITH was extremely friendly, happy to do his job, his enthusiastic approach was contagious, he clearly loved, I repeat, loved what he was doing and it makes a huge difference for me as a consume job, his enthusiastic approach was contagious, he clearly loved, I repeat, loved what he was doing and it makes a huge difference for me as a consumer and a pleasant experience in general. I would actually will come back to him few days later and will thank him again for being who he is. The Internet sales manager, DONOVAN GUILLORY, helped a lot thru the process as well. He was very helpful, patient and professional. New car sales manager EDWARD DENICE was pleasant to deal with and very professional. PATRICK CARROL, the finance manager, was pleasant to deal with and very professional. More

I went in looking for a lease on a new jetta advertised by volkswagon. Other area dealerships told me the price (2199 down plus first month) was non-negotiable. Vw boardwalk let me trade in my golf for the by volkswagon. Other area dealerships told me the price (2199 down plus first month) was non-negotiable. Vw boardwalk let me trade in my golf for the down payment and first month. It was my first time leasing and they made the process very easy and hassle free. Mr. Guillory was very nice and didn't try to convince me to upgrade, he worked within my price limitations. Pat Carroll made the financing worry free as well, I was in and out of the dealership in two hours with my new jetta! Incant recommend these guys enough. Great service, super friendly and welcoming. They set up my first servicing right then and there, and even topped off my gas. If you want a great car experience I suggest boardwalk vw! More

I have already and will continue referring friends to I have already and will continue referring friends to Boardwalk VW. Its Not your dealership that impressesed me nor was it the selection of used car I have already and will continue referring friends to Boardwalk VW. Its Not your dealership that impressesed me nor was it the selection of used cars. I found my car on line, I live two and a half hours away. Made it to Boardwalk met Mark and drove the jetta i was interested in. LOVED it from bought it. Drove it home, on my way home ck engine light comes on. I take it to my certified vw mechanic and finds no oil on dipstick. I painic I immediately think engine. I was called earlier by Bill Gironda following up on my purchase. When i told him of the no oil he asked me to bring it in. Not until i brought it in and mechanics checked it and the timing belt{My other big concern}Light went off drives smooth and got the ok till closer to 100,000 on timing belt. For the first time on my ride home did i open the sunroof crank the radio and cruise on back with peace of mind. Thanks to Bill and really following up and seeing the car was exactly what i thought i was buying. Money is tighter and tighter everyday, its such a blessing to know Boardwalk appreaciates you choosing them and truely want to take car of their customers. It matters! Thanks again guys I love my jetta! More

I've been a VW fan for life. I've had 4 VW in the past 22 years. I purchased my last Jetta from Boardwalk and kept it for nearly 10 years, always having it serviced with their service department. When it cam years. I purchased my last Jetta from Boardwalk and kept it for nearly 10 years, always having it serviced with their service department. When it came time to purchase my new VW, the CC in question there was no question about where to go in order to get the best experience possible. Boardwalk Richardson. Quite frankly for location convenience and trying to stay in the family, I had my first two warranty service visits done with another VW dealer closer to home. For this visit, I stopped by the Boardwalk Richardson service department on my way home, after having my battery drained due to the extreme heat we've been having. Unannounced and unscheduled by the way and 30min from closing. I was promptly attended by the service advisor who was extremely helpful in finding me a loaner vehicle (instead of having to drop the car off the next morning) and took my car in for service the next day. In 15minutes I was on my way home. The service crew not only resolved the battery issue, performed the 30K mile revision work, and state inspection, but was able to resolve a radio issue that was unresolved for months. Boardwalk VW of Richardson Service Advisors, Cashiers, and Technicians are 5 Star material. All were extremly helpfull and resolved my service issuses, even one that other service places could not resolve. Even with a dealer closer to home you can be certain that all of my VW vehicle service needs will be with Boardwalk of Richardson going forward. More

Sales Consultant Josef Puhringer was extremely helpful,courteous and professional. He made certain we were given all the information in regard to the vehicle we were interested in. He made what so helpful,courteous and professional. He made certain we were given all the information in regard to the vehicle we were interested in. He made what sometimes can be a frustrating ordeal into a pleasant experience. More