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Clay Cooley Volkswagen Of Richardson
Richardson, TX
1,954 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex.
Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from.
Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,954 reviews
July 02, 2025
Excellent service every time we go to have our passat worked on. Alex provided tremendous attention to our needs and coordination to ensure we had a quick service. worked on. Alex provided tremendous attention to our needs and coordination to ensure we had a quick service. More
by robby.feagley
Verified CustomerEmployees Worked With
Alex Treber
July 02, 2025
Mike Peace and Windell Jones were great to work with on the sales side. Kaelon from the Business / Finance Manager department was also very helpful and made the process seamless. Overall, the price was v the sales side. Kaelon from the Business / Finance Manager department was also very helpful and made the process seamless. Overall, the price was very reasonable and a good value. More
by RM
June 30, 2025
My service advisor Kari was great and so was the work that was performed however, the time it took to get the work done was too long. I was there for almost five hours. that was performed however, the time it took to get the work done was too long. I was there for almost five hours. More
by nadiyarajan
Employees Worked With
Kari in service dept
June 30, 2025
I was charged twice for the same diagnostic. The issue wasn’t identified the first time, and I was made to feel like it was my fault. The second time around, they finally figured it out—but I fe The issue wasn’t identified the first time, and I was made to feel like it was my fault. The second time around, they finally figured it out—but I felt it was unfair to be charged again due to the technician’s oversight. After speaking with the managers for about 30 minutes, they agreed to waive the second diagnostic fee, which I really appreciated. It’s not about the money—I just don’t want to be treated that way. I trust them because I don’t understand the mechanics of vehicles, and I hope that trust isn’t taken advantage of. More
by marshally
Employees Worked With
Kari
June 29, 2025
Erik was nice and professional. He had the car waiting for us when we arrived. He showed us the engine, and took me for a test drive. He then went over all the financial options. I He had the car waiting for us when we arrived. He showed us the engine, and took me for a test drive. He then went over all the financial options. I highly recommend this dealership. They were extremely professional. More
by millerkatrina1
Employees Worked With
Erik,
June 28, 2025
In comparison to other dealers experience was lower overall in multiple areas. Would not recommend overall in multiple areas. Would not recommend More
by Rvarjian
