Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Clay Cooley Volkswagen Of Richardson
Richardson, TX
1,926 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex.
Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from.
Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,926 reviews
June 02, 2014
Purchase of NEW VW Passat TDI I would highly recommend AutoNation in Richardson to anyone looking for a new car. Great customer service (not pushy)...I was only "looking" for a ve I would highly recommend AutoNation in Richardson to anyone looking for a new car. Great customer service (not pushy)...I was only "looking" for a vehicle and walked way with a purchase. I have had the car for a month and LOVE it! My salesperson, Josef was the best salesperson I have ever dealt with. Josef listened to what I wanted in a vehicle and fitted me to the Passat! More
by bethi1978
Employees Worked With
Josef Puhringer
May 19, 2014
Outstanding service!! Steven Khammanivong was great to work with. Transparent and not pushy at all. I will definitely bring my family here to work with him to buy their nex Steven Khammanivong was great to work with. Transparent and not pushy at all. I will definitely bring my family here to work with him to buy their next vehicle. More
by micaheady
Employees Worked With
Steven Khammanivong
May 18, 2014
Extremely helpful Joseph did an exceptional job helping me find the right car, he worked with me on the price, we test drove several cars, he also had a tiny imperfecti Joseph did an exceptional job helping me find the right car, he worked with me on the price, we test drove several cars, he also had a tiny imperfection fixed that was on the car I ultimately purchased. The rest of the staff was also very nice. More
by manls101
Employees Worked With
Josef Puhringer
April 30, 2014
Great service Edmond Elder was a very professional and friendly employee. He took care of my car in a timely manor, and helped me with any questions that I had. Edmond Elder was a very professional and friendly employee. He took care of my car in a timely manor, and helped me with any questions that I had. More
by CraigEngle
Employees Worked With
Edmond Elder
April 24, 2014
Great Service Representative Tie Johnson is an excellent service representative! It has always been a great experience every time I have taken my car to be serviced. She is alw Tie Johnson is an excellent service representative! It has always been a great experience every time I have taken my car to be serviced. She is always courteous and efficient. She is indeed a great asset! More
by armicady
Employees Worked With
Tie Johnson
April 07, 2014
Very friendly dealership and staff. No pressure sales tactics, up front and transparent throughout the process. I would highly recommend this dealership to anyone, and would do business with them again. tactics, up front and transparent throughout the process. I would highly recommend this dealership to anyone, and would do business with them again. More
by ezenbrowntown
Employees Worked With
Samir Parekh, Michael Trammell, Steve Lin
April 03, 2014
Steve was great. This was my first experience buying a car, and Steve made it seamless! He was very knowledgeable, friendly, and passionate about what he does. He answered my questions and made the experi car, and Steve made it seamless! He was very knowledgeable, friendly, and passionate about what he does. He answered my questions and made the experience personal. He was very professional with a great sense of humor. I highly recommend him! More
by nikkiruh
Employees Worked With
Steve Lin
April 01, 2014
Took the car there for a simple oil change, he said two hours, no problem i wait, more than a hour later he comes back and says it will be four more hours maybe to the end of working day!!! his respond to hours, no problem i wait, more than a hour later he comes back and says it will be four more hours maybe to the end of working day!!! his respond to my surprise was that he can bring me the car back. wasted half of my day. never to take my car there, and for everyone out there save your time and go else where, at auto Nation Volkswagen at Richardson, TX you get German engineer car with half xxx service quality. More
by hootan
Employees Worked With
Mr. Brown, at service desk
March 31, 2014
It was great and super easy! They worked with me on the price we wanted and I took advantage of the Lease trade in deal they offered, which worked out really well. Steve was great! price we wanted and I took advantage of the Lease trade in deal they offered, which worked out really well. Steve was great! More
by sarals24
Employees Worked With
Steve Lin
March 25, 2014
Great service. Listened to what we wanted and worked with us to complete satisfaction. Josef took a lot of time to answer all our questions and did not pressure us. Very easy to work with. A very ple with us to complete satisfaction. Josef took a lot of time to answer all our questions and did not pressure us. Very easy to work with. A very pleasant experience. We got the perfect car for us. More
by bobpeterson
Employees Worked With
Josef Puhringer
