Clay Cooley Volkswagen Of Richardson

Tie Johnson ALWAYS goes above and beyond to keep me happy!! I hope Autonation realizes what a GREAT service writer she is!! I will continue to go Tie for all my service needs. happy!! I hope Autonation realizes what a GREAT service writer she is!! I will continue to go Tie for all my service needs. More

It was very easy working with Donnie. He was very courteous and accomodating. The car had few minor issues, but Donnie worked to correct all of them. Overall, it was a pleasant experience and I wou courteous and accomodating. The car had few minor issues, but Donnie worked to correct all of them. Overall, it was a pleasant experience and I would sure recommend Donnie to others. More

Everything was great in dealing with Steve Lin and Boardwalk Volkswagen. I would definetly recommend friends and family to Steve, when the chance comes up. Boardwalk Volkswagen. I would definetly recommend friends and family to Steve, when the chance comes up. More

I am basing my experience from last 2 years 2012 and 2013. I had the worst experience of car service in my life but I keep going back because I put too match money and time for the same service. I swor 2013. I had the worst experience of car service in my life but I keep going back because I put too match money and time for the same service. I sworn not to go back to this place aging but the service they charge me for twice was not fix and I took my chance to go back to this dreadful place. To my surprise I found it to be completely different place the manager behind the counter last year I couldn’t find a manager over the phone and I have to go to the car dear side for help. Now because of Derek Johnson I will go back and recommend others to use the service. More

Steve Lin is a very good person, he helps me to buy my first new car. I would recommend this Autonation dealer to my friends. first new car. I would recommend this Autonation dealer to my friends. More

This is my 2nd purchase from this location. Both times, Steve and Mike made it a very friendly and comfortable experience, from the sales process through the finance paperwork. Thank you! Steve and Mike made it a very friendly and comfortable experience, from the sales process through the finance paperwork. Thank you! More

Being able to agree on a price for the car I wanted was only the first step in a positive buying experience. Steve Lin was as responsive to my online inquiries as he was over the phone. He took additional only the first step in a positive buying experience. Steve Lin was as responsive to my online inquiries as he was over the phone. He took additional photos of the vehicle, procured and sent a copy of the original window sticker. Buying a vehicle online, out of state, having to fly out, purchase it, and drive it home was a first for me so there was considerable trepidation involved. Steve picked me up at DFW, took me to lunch, and made sure everything went quickly and smoothly so I could begin the long drive home. When you have salesmen who care about their customers you have the recipe for success. More

I entered a request for a test drive around 8 pm and received an immediate response from a live person. I was immediately greeted when I entered and not by sales people standing around like sharks. My s received an immediate response from a live person. I was immediately greeted when I entered and not by sales people standing around like sharks. My salesperson was ready for me even though I got there 45 minutes early. I never once felt like I was being taken advantage of. Everything was very clear and easy. I didn't feel pressured. Everyone was very friendly, humorous and personable. Steve Lin was very knowledgeable of the vehicle. He was able to quickly show me how to use all the features. He even helped me move the ridiculous amount of stuff from my old car to my new car. I was in and out in less than 4 hours. More

satisfy in general and make me easier to purchase my first new car.Steve is so nice and professional to provide proper solutions to me which makes me more comfortable. first new car.Steve is so nice and professional to provide proper solutions to me which makes me more comfortable. More

I bought a new jetta in May this year and I am very happy with the car but not with Autonation.This dealer has dishonest people working in there. I was told that i get a very good deal and on top of that a with the car but not with Autonation.This dealer has dishonest people working in there. I was told that i get a very good deal and on top of that a FREE CARWASH FOR LIFE. Well I've just found out Today that they lied to me when i went up there to get my car washed.This is one of the reasons i bought the car from here and that I live in Plano.It made sense at the time even though I had a better,cheaper offer from a VW dealer in Arlington. Tony Ventura the sales manager and Mustafa,the salesman said that if i live in plano,it makes sense to buy it from here,in case i need anything,it's really close plus i get FREE CARWASH FOR LIFE so overtime it will be a better deal to buy it from them not Arlington Vw dealer. Today I went up there to talk to the GM,she wasn't available but i did talk to Tony Ventura so when I confronted him about the lie he sold me a few months ago,he got really mad and asked me to GO NOW. Save yourself the headache and from rude people and go buy Vw from a different dealership. More