
Clay Cooley Volkswagen Of Richardson
Richardson, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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I am came to this dealership to buy a new 2013 Passat since I did not get the price I was looking for at a VW dealership in Lewisville. They were not willing to negotiate a single penny below MSRP, I was since I did not get the price I was looking for at a VW dealership in Lewisville. They were not willing to negotiate a single penny below MSRP, I was shocked and I am glad I did not buy from them. I started to look elsewhere and I am so happy I bought a car from Josef Puhringer! I felt like he is the best car salesman on the Planet Earth that has Ever existed PERIOD! From the moment I called the dealership in the morning to talk to sales he was happy to help me find a 2013 Passat that I was looking for. I told him what I wanted and he called me back lightning fast within 5 minutes to tell me he had the vehicle I wanted in stock and ready to sell. I made an appointment to see the car that evening and he even told me they would negotiate on the price even below MSRP and they sure did! I got a great car at a discount price that was fair for both me and the dealership. Josef ALWAYS was very professional, patient, a great attitude and had a big smile on his face for the whole duration of the sale. Once I went through finance Josef gave me a very detailed overview of the vehicle from outside to inside with an excellent explanation of ALL the vehicle features. The next morning I got a follow-up call from Josef to confirm that we were happy with the purchase and I told him yes I was and I will definitely come back and buy my next car from him. Josef treated me with great respect and dignity and he was very humble and more friendly than most people that I have ever met in my life. Bottom Line if your in the DFW area and want to buy a Volkswagen look no further than the Amazing, Superb, Most Excellent Mr Josef Puhringer, a very honest, friendly, and professional Salesman expert on VW. I also wanted to acknowledge the finance gentlemen I believe his name was Darren? and also Darrick and Michael for approving my offer on the car! More
This is the second car we've purchased from Josef. And this is the 6th VW I've owned. Our new CC is the latest member of the family. This dealership has the standard car dealer trappings that can And this is the 6th VW I've owned. Our new CC is the latest member of the family. This dealership has the standard car dealer trappings that can be annoying (pushing gap insurance during financing, etc.), but Josef and the rest of the team are reasonable and willing to work with you. The facility is great, the service department is top notch, and we'll be back in the future. More
Gary Blakley was very good to work with, he was knowledgeable and friendly. We made several visits before purchasing a Jetta, and Gary was very helpful each time. knowledgeable and friendly. We made several visits before purchasing a Jetta, and Gary was very helpful each time. More
I am a long time service customer of this dealership. Bob King has kept me coming back from the service side with outstanding service and support. This is the first new vehicle I have purchased from thi Bob King has kept me coming back from the service side with outstanding service and support. This is the first new vehicle I have purchased from this dealership. My dealing with Gary Blakley has been great. Gary is a true professional and is an asset to your organization. With Bob and Gary at your dealership, I see no reason to shop anywhere else. Thank you. More
Gary is very up to date about the Volkswagen autos, we appreciate his through understanding and explanation of the cars we were interested in leasing. The 2013 Tiguan we leased a few weeks ago was a repl appreciate his through understanding and explanation of the cars we were interested in leasing. The 2013 Tiguan we leased a few weeks ago was a replacement for a 2010 Tiguan and we also have a 2012 CC-RLine. I appreciated the courtesy each time I visit especially the carwashes and his friendliness. We have not had any mechanical problems. But, the efficiency when having oil changes and tire issues taken care has been just great. I would refer Gary Blakley to whoever is interested in the purchase of a used or new car WRMorse Jr & Lorraine Richardson TX More
I came in back in January and purchased a new VW. Well, I was in an accident in March and my brand new car was totaled. I was so afraid I wouldn't be able to get a new car since I had no down payment, and I was in an accident in March and my brand new car was totaled. I was so afraid I wouldn't be able to get a new car since I had no down payment, and had just wrecked the car I had just purchased. Gary got me the exact same car that I had purchased back in January, a great deal with no money down, and monthly payments that I am very comfortable with. Thank you again Gary and Anthony for making my experience quick and very satisfying. More
Thank you for the special treatment and patience with me. I test drove the two vehicles that I was interested in and ended up with the purchase I wanted. Donnie went out of his way to find the right car fo I test drove the two vehicles that I was interested in and ended up with the purchase I wanted. Donnie went out of his way to find the right car for me. I am not a very easy person to work with - am "picky" about my cars, but his patience prevailed and I decided to purchase one of the cars he felt was right for me. It was a pleasure to purchase this car. More
1 day after i bought a pre-owned passat wagon,i found the rear arm rest is broken and cannot be pulled out.2 weeks later, the warning sign'front parking light failure' goes on and off on my panel,but all the rear arm rest is broken and cannot be pulled out.2 weeks later, the warning sign'front parking light failure' goes on and off on my panel,but all the light bulbs works good. 1 month later, check engine light goes on.They ask 1k to fix all the things. Their 60days limited warranty doesn't cover anything. More
Pete Nicholson and every team member at AutoNation Volkswagen in Richardson, TX provides exceptional customer service. It is a delight to do business with them! Volkswagen in Richardson, TX provides exceptional customer service. It is a delight to do business with them! More
Tony is an excellent customer service rep. He kept a me informed thru out the day on my service status. He could not have been more helpful and showed his concerns for my auto need. He's a great young man. informed thru out the day on my service status. He could not have been more helpful and showed his concerns for my auto need. He's a great young man. More