Clay Cooley Volkswagen Of Richardson

Our son's car broke and we needed to replace it quickly. We saw the Springtoberfest TV commercial so I went to AutoNation for more information. Mostafa Abou-Auf was asked to help me. He very quickl quickly. We saw the Springtoberfest TV commercial so I went to AutoNation for more information. Mostafa Abou-Auf was asked to help me. He very quickly understood what I needed, explained the Springtoberfest deal and took me for test drives so I could evaluate several models that were on hand. We selected a car and Mostafa and Mike Trammell made the paperwork easy. We were done within 3 and a half hours. Since our purchase, Mostafa has been very responsive and supportive of our son and his young family. We appreciate the warm response we've consistently gotten from AutoNation. More

Great deal, excellent customer service. Steve Lin went the extra mile and then some to get me into the new car I was looking for. the extra mile and then some to get me into the new car I was looking for. More

I have been looking for a vehicle to replace my 2007 BMW Z4. I considered a Porsche 911, Audi S5, Mercedes S class, and Cheverolet Camaro and the Dodge Challenger. My usual searches can last for months as I Z4. I considered a Porsche 911, Audi S5, Mercedes S class, and Cheverolet Camaro and the Dodge Challenger. My usual searches can last for months as I think that an automobile purchase is a very important decision. Through my search, I realized that what I wanted was a sporty car and a manual transmission. A few other features were important, but those were near the list's top. As I came closer to making a decision, I realized that I wanted to lease or buy a vehicle that was much less expensive than the high end cars that I started with ($60-$70k). Then I had a flash, get a VW in the $20 to $$30k range with most or all of the features I want. And I found the Beetle to fit that bill. As a 2012 the car was priced down to arounfd $20,000, my trade was at my target (without negotiating) and the vehicle had a 2.0 Turbo, leather and many other features available with a newer car. In this experience, I worked with Charles. Charles was a really nice guy and very knowleddgable. We talked VW and went through all of the features of the car. Charles explained what was available with regard to a lease or purchase choice. And of course the test drive. Charles took me on the road and directed me to areas were I could experience different driving conditions, ie. highway, residential, country... The experience was informative and fun. I am looking forward to enjoying my new Beetle as well as stopping in to say hello to the staff at AutoNation VW. More

Great service. I got an excellent deal. They really worked hard to deliver the best car possible. Josef was the best salesman I've ever worked with. worked hard to deliver the best car possible. Josef was the best salesman I've ever worked with. More

Jessica Raimo was very professional, helpful, put me in a loaner, told me when to expect my car. She called me before the promised time, went over the charges and told me the car was being washed. When I a a loaner, told me when to expect my car. She called me before the promised time, went over the charges and told me the car was being washed. When I arrived it was clean on the inside and out and serviced as promised. More

Jessica was very nice and was able to set me up on a service plan for the used car that I purchased at Boardwalk the previous year. The cost of labor is a bit higher that I would have hoped, but was no service plan for the used car that I purchased at Boardwalk the previous year. The cost of labor is a bit higher that I would have hoped, but was not completely unreasonable. More

Service is always efficient and complete. I have had 4 cars from family members and we have always had a fair price for our service cars from family members and we have always had a fair price for our service More

Pete described what would be done, put me in a loaner, told me when to expect my car. He called me before the promised time, went over the charges and told me the car was being washed. When I arrived it w told me when to expect my car. He called me before the promised time, went over the charges and told me the car was being washed. When I arrived it was clean on the inside and out and serviced as promised. More

We had an excellent buying experience with Volkswagen. Everyone was friendly, I didn't feel pressured, and I absolutely love my new car. I would recommend this dealership to anyone. My husband is even con Everyone was friendly, I didn't feel pressured, and I absolutely love my new car. I would recommend this dealership to anyone. My husband is even considering buying his next car here. More

Kirks was awesome from start to finish. I have never met an unfriendly staff member at this location and I will continue to come back to this location for all of my service or new/used car needs. Kirks was an unfriendly staff member at this location and I will continue to come back to this location for all of my service or new/used car needs. Kirks was friendly when he greeted me and as soon as he knew how long I might be there and the cost estimate for my repairs he came and discussed with me. He was very professional and a very friendly face! More