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Clay Cooley Volkswagen Of Richardson

Richardson, TX

4.6
1,927 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex. Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from. Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
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300 N Central Expy

Richardson, TX

75080

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Showing 1,927 reviews

May 02, 2013

The quality of attention was especially impressive. Josef listened and understood very clearly my own driving habits, history, and preferences, and then helped find me the car that met those needs. His court More

by wesleydunham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josef Puhringer
May 02, 2013 -

Clay Cooley Volkswagen Of Richardson responded

I want to thank you for putting your confidence in Josef Puhringer and the rest of us at AutoNation Volkswagen Richardson. We are pleased to hear you had a great experience! Do not hesitate to contact Josef, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Passat TDI SE! Douglas Lucas Customer Relations Manager AutoNation Volkswagen Richardson

May 01, 2013

Excellent all around dealings. Thank you so very much. Our only negative is we get too many post-purchase surveys but guess that's a function of being satisfied vs someone who needs to express not being s More

by dskel2kdwls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Weimer, Tie Johnson, Charles Currier, Kenneth Fleeger
May 02, 2013 -

Clay Cooley Volkswagen Of Richardson responded

I want to thank you for putting your confidence in Kenneth Fleeger and the rest of us at AutoNation Volkswagen Richardson. We are pleased to hear you had a great experience! Do not hesitate to contact Ken, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Touareg! Douglas Lucas Customer Relations Manager AutoNation Volkswagen Richardson

April 30, 2013

My entire experience was excellent. Working with Josef My entire experience was excellent. Working with Josef could not have been a better experience. I would certainly recommend Josef and the dealersh More

by rcleveland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josef Puhringer
May 02, 2013 -

Clay Cooley Volkswagen Of Richardson responded

I want to thank you for putting your confidence in Josef Puhringer and the rest of us at AutoNation Volkswagen Richardson. We are pleased to hear you had a great experience! Do not hesitate to contact Willy, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Beetle! Douglas Lucas Customer Relations Manager AutoNation Volkswagen Richardson

April 25, 2013

Great service by my Sales Representative-Gary Blakeley. My family has worked with him in the past for 3 different cars before this one. He is one of the reasons that I came to this dealership and wanted to More

by KateWiesmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Blakley
Apr 25, 2013 -

Clay Cooley Volkswagen Of Richardson responded

Ms. Wiesmann, Hello, my name is Douglas Lucas, and I am the Customer Relations Manager for AutoNation Volkswagen Richardson. I want to thank you for your review of Gary Blakley, and I am glad to hear he provided you with a positive first car purchase experience! I do apologize that your experience in Finance did not meet that same high standard. I will provide our Finance department with your feedback, so we can learn from it. Any customer should always feel free to ask questions about their purchase so they feel comfortable about their decision. If you do have any questions, please feel free to let me know, and I will make sure we provide you with all the information you need. Thank you for the opportunity to assist you with this and, hopefully, your next car purchase! Enjoy your new Volkswagen! Douglas Lucas Customer Relations Manager AutoNation Volkswagen Richardson 214.453.5083

April 24, 2013

Robert was professional in making the appointment for my oil change and greeted me personally upon my arrival. He kept his eye on the process and assisted in the check out process. He verified that my car More

by michaelgrantz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert King
Apr 24, 2013 -

Clay Cooley Volkswagen Of Richardson responded

Michael, thank you for sharing your AutoNation Volkswagen Richardson service experience on DealerRater. Please let Robert King know anytime that we can be of further service to you. We appreciate you entrusting your VW to us for service. Have a great rest of your week.

April 24, 2013

I am came to this dealership to buy a new 2013 Passat since I did not get the price I was looking for at a VW dealership in Lewisville. They were not willing to negotiate a single penny below MSRP, I was More

by nnawaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josef Puhringer, Michael Weimer, Darrick Thompson
Apr 24, 2013 -

Clay Cooley Volkswagen Of Richardson responded

Congratulations on your new Passat and thank you for giving AutoNation Volkswagen Richardson the opportunity to earn your business. Please let Josef Puhringer, Darrick Thompson and Michael Weimer know anytime that we can be of further service to you. We appreciate your business and recommendation. Enjoy your new VW.

April 22, 2013

This is the second car we've purchased from Josef. And this is the 6th VW I've owned. Our new CC is the latest member of the family. This dealership has the standard car dealer trappings that can More

by zortronica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josef Puhringer
Apr 22, 2013 -

Clay Cooley Volkswagen Of Richardson responded

Congratulations on your new VW and thank you for sharing your AutoNation Volkswagen Richardson experience on DealerRater. Please let Josef Puhringer know anytime that we can be of further service to you. We appreciate your business and recommendation. Enjoy your new CC.

April 21, 2013

Gary Blakley was very good to work with, he was knowledgeable and friendly. We made several visits before purchasing a Jetta, and Gary was very helpful each time. More

by estegw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Blakley
Apr 22, 2013 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your AutoNation Volkswagen Richardson experience on DealerRater. Please let Gary Blakley know anytime that we can be of further service to you. We appreciate your business and recommendation.

April 19, 2013

I am a long time service customer of this dealership. Bob King has kept me coming back from the service side with outstanding service and support. This is the first new vehicle I have purchased from thi More

by aminikes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Blakley, Robert King
Apr 19, 2013 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your AutoNation Volkswagen Richardson experience on DealerRater. Please let Gary Blakley and Bob King know anytime that we can be of further service to you. We appreciate your business and recommendation. Have a great weekend and enjoy this beautiful weather.

April 12, 2013

Gary is very up to date about the Volkswagen autos, we appreciate his through understanding and explanation of the cars we were interested in leasing. The 2013 Tiguan we leased a few weeks ago was a repl More

by 2013Tiguan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Blakley
Apr 12, 2013 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your AutoNation Volkswagen Richardson experience on DealerRater. Please let Gary Blakley know anytime that we can be of further service to you. We appreciate your business and congratulations on your new 2013 Tiguan. Have a great weekend.

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