Clay Cooley Volkswagen Of Richardson

I was looking for a Volkswagen GTI and Boardwalk was the only dealer with an exceptional inventory. Their salesman Josef was very helpful and patient with me in deciding which car I was going to buy. The te only dealer with an exceptional inventory. Their salesman Josef was very helpful and patient with me in deciding which car I was going to buy. The team at Boardwalk at one point was even willing to bring in a car from another dealership in Louisiana to satisfy me. When I was ready to purchase my car the experience could not have been more pleasant and quick. I was driving my brand new GTI in less than 2 hours. The Boardwalk team did an excellent job and I could not be happier. More

Mo was very good and made us feel good about our purchase until the next morning when we saw our vehicle (same vin number) being advertised for $300 less than we paid for it. They claimed it was a mistake ev until the next morning when we saw our vehicle (same vin number) being advertised for $300 less than we paid for it. They claimed it was a mistake even though we have it in print. Left a bad taste in my mouth for feeling that I received a good deal and that I could believe them. Also, when I called to make an appointment to have my license plates put on, a software update and car wash, I was told it would take from 60 to 90 minutes. It took over 2 1/2 hours before I was able to leave. I'll go somewhere else from now to wash the van. Altogether, I liked Mo and Tie but the overall experience was less than I had hoped for. I would recommend the dealership but not as much as if didn't feel like I paid too much for my vehicle. More

I have never enjoyed the car buying experience in all my many years. However, my experience with GARY BLAKLEY at Auto Nation Richardson has totally changed that. His professional attention to our needs as w many years. However, my experience with GARY BLAKLEY at Auto Nation Richardson has totally changed that. His professional attention to our needs as well as his answering all our questions and taking the time to introduce us to the value of dealing with this dealership actually made the experience enjoyable. I will recommend this dealership and GARY to anyone. More

We really enjoyed working with Kenneth. He listened to what we wanted and helped us to find a great car at a really good price !! We would recommend him and the Passat to anyone !!!! what we wanted and helped us to find a great car at a really good price !! We would recommend him and the Passat to anyone !!!! More

Great service and quick, accurate service. Cost for the service was a little high ($35 - $45) more than I expected, but you do get a car wash and vacuumed interior. Waiting room is comfortable and has inte service was a little high ($35 - $45) more than I expected, but you do get a car wash and vacuumed interior. Waiting room is comfortable and has internet access. Staff are friendly and knowledgeable. I would recommend without question. Jeff Ellis Dallas, TX. More

Kevon was very helpful, and he took care of me and my car every step of the way. They checked the car carefully after it had been cutting out, and the check engine light had come on. They ran a diagnostic on every step of the way. They checked the car carefully after it had been cutting out, and the check engine light had come on. They ran a diagnostic on the car and couldn't find what caused the check engine light to come on, and it quit cutting out, so they didn't charge for anything except the oil change. They also fixed my front license plate that had come off, and didn't charge. What a great company! They give friendly and extraordinary service! More

I never write review but this time I am pleased to do so. By far the best car buying experience I ever had. I did the whole deal by phone and e-mail. When I arrrived the car was ready and in perfect conditio By far the best car buying experience I ever had. I did the whole deal by phone and e-mail. When I arrrived the car was ready and in perfect condition. No push for unwanted services. Donnie made sure I was happy with the car and went through the paperwork in a very professional and friendly manner. Great, great service by Donnie and the rest of the team. More

Very pleased with my recent certified pre-owned purchase at Boardwalk Volkswagen. Emily Graham was extremely helpful, especially after the sale, making sure I was satisfied with my purchase and had a few m at Boardwalk Volkswagen. Emily Graham was extremely helpful, especially after the sale, making sure I was satisfied with my purchase and had a few minor repairs taken care of (free of charge). First experience with Bob King and the service department also went well. Was treated with absolute courtesy and respect throughout the entire process. Would highly recommend Boardwalk Volkswagen to anyone looking to buy a VW in the DFW Metroplex. More

I brought my car to Boardwalk Volkswagen to have the driver's side dashboard replaced. Terry Granger looked at my car for about 10 minutes and got back to me with a service / parts quote within the hou driver's side dashboard replaced. Terry Granger looked at my car for about 10 minutes and got back to me with a service / parts quote within the hour! When I took my car in to be serviced, the team had it replaced and ready for pick-up within 2 hours.. not to mention they washed/detailed my car too. It was a pleasure working with Terry at Boardwalk - thanks for making my autobody repair experience a positive one! More

Gary is a wonderful person and a helpful knowledgeable sales person. He is not your typical "Car Salesman". He takes the time to listen to your questions and concerns, and then takes the time to answer/ sales person. He is not your typical "Car Salesman". He takes the time to listen to your questions and concerns, and then takes the time to answer/address them. He has lots of experience and builds on that every day. You cannot “know Gary” and not be a friend of his! He is always happy, smiling and willing to serve his customer’s needs. We have No Reason not to refer Gary to others OR not come back in the future!!! Robert & Sylvia Andrews More