Clay Cooley Volkswagen Of Richardson

Gary is very up to date about the Volkswagen autos, we appreciate his through understanding and explanation of the cars we were interested in leasing. The 2013 Tiguan we leased a few weeks ago was a repl appreciate his through understanding and explanation of the cars we were interested in leasing. The 2013 Tiguan we leased a few weeks ago was a replacement for a 2010 Tiguan and we also have a 2012 CC-RLine. I appreciated the courtesy each time I visit especially the carwashes and his friendliness. We have not had any mechanical problems. But, the efficiency when having oil changes and tire issues taken care has been just great. I would refer Gary Blakley to whoever is interested in the purchase of a used or new car WRMorse Jr & Lorraine Richardson TX More

I came in back in January and purchased a new VW. Well, I was in an accident in March and my brand new car was totaled. I was so afraid I wouldn't be able to get a new car since I had no down payment, and I was in an accident in March and my brand new car was totaled. I was so afraid I wouldn't be able to get a new car since I had no down payment, and had just wrecked the car I had just purchased. Gary got me the exact same car that I had purchased back in January, a great deal with no money down, and monthly payments that I am very comfortable with. Thank you again Gary and Anthony for making my experience quick and very satisfying. More

Thank you for the special treatment and patience with me. I test drove the two vehicles that I was interested in and ended up with the purchase I wanted. Donnie went out of his way to find the right car fo I test drove the two vehicles that I was interested in and ended up with the purchase I wanted. Donnie went out of his way to find the right car for me. I am not a very easy person to work with - am "picky" about my cars, but his patience prevailed and I decided to purchase one of the cars he felt was right for me. It was a pleasure to purchase this car. More

Pete Nicholson and every team member at AutoNation Volkswagen in Richardson, TX provides exceptional customer service. It is a delight to do business with them! Volkswagen in Richardson, TX provides exceptional customer service. It is a delight to do business with them! More

Tony is an excellent customer service rep. He kept a me informed thru out the day on my service status. He could not have been more helpful and showed his concerns for my auto need. He's a great young man. informed thru out the day on my service status. He could not have been more helpful and showed his concerns for my auto need. He's a great young man. More

First time I have met and worked with Pete. Another unidentified person came up to me first, when I pulled in and offered to help, however, they went to go get someone (I guess, a Service Advisor). Tha unidentified person came up to me first, when I pulled in and offered to help, however, they went to go get someone (I guess, a Service Advisor). That is when I met Pete, he saw me standing there looking around and he took charge of the situation. I was immediately relieved and pleased. I told Pete why I was there (primarily an oil change) along with some areas of concern that I wanted checked out and priced but not worked on. Pete followed up via my cell later with all of my concerns addressed. I arrived back at VW to pick up my car. Pete saw me in the waiting room and told me everything was done and just needed to do the paper work. I did not wait very long and was pleasantly surprised by Pete's attentiveness (but, not overdoing it :-) ). He was polite and even offered upfront if I wanted my long-time S.A. instead. I politely declined as I wanted to see how Pete would perform (as I already know how GREAT Tie is!) and he performed outstandingly !! More

Great experience overall. 2nd vehicle purchased from this dealership. Love the new ride! I would come here again without hesitation for next vehicle purchase and recomend to all friends interested. this dealership. Love the new ride! I would come here again without hesitation for next vehicle purchase and recomend to all friends interested. More

Took my car in to get some things taken care of. Because of the amount of work that had to be done, they gave me a ride home and called me when my car was ready. When I got back, the check engine light was of the amount of work that had to be done, they gave me a ride home and called me when my car was ready. When I got back, the check engine light was on. As it was the end of the day and they would be closed the day after, they sent me home in a brand new loaner and took another look at the problem for free. When I got my car back, it was just like new. More

Jeremy was very informative, helpful, and easy to talk to about my used car purchase. He was never pushy or overbearing, and he let the process unfold naturally as my interest in the car grew. He was very pa about my used car purchase. He was never pushy or overbearing, and he let the process unfold naturally as my interest in the car grew. He was very patient as we waited for my wife to join us after she got off work, and also again, when I had to work with my insurance company on the phone in order to coordinate for the car purchase. He spent several hours with me during the process and never made me feel like I was wasting his time. I would definitely recommend Jeremy to other used car buyers. More