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Clay Cooley Volkswagen Of Richardson

Richardson, TX

4.6
1,928 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex. Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from. Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
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300 N Central Expy

Richardson, TX

75080

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Showing 1,928 reviews

March 19, 2013

I had a great experience working with Steve Lin at AutoNation Richardson. He worked with me over email and made the experience as quick as possible. We love our Passat and like the price!! More

by medlinm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lin
Mar 19, 2013 -

Clay Cooley Volkswagen Of Richardson responded

Congratulations on your new Passat and thank you for sharing your experience with Steve Lin at AutoNation Volkswagen Richardson. We appreciate your business and please let us know anytime that we can be of further service to you. Make it a great week and enjoy your new VW.

March 19, 2013

I thought the entire experience at Boardwalk Volkswagen was excellent. Josef answered all of our questions about the vehicle and the finance department gave us a great deal. I would certainly go back to th More

by dcmurray12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josef Puhringer
Mar 19, 2013 -

Clay Cooley Volkswagen Of Richardson responded

Congrats on your new VW and thank you for sharing your AutoNation Volkswagen Richardson experience on DealerRater. Please let Josef Puhringer know anytime that we can be of further service to you. We appreciate your business and recommendation.

March 19, 2013

This place is exactly why people go to dealerships for preowned cars. The entire experience is very pleasant, they are very helpful and not aggressive, and you can trust the car is in top shape! Highly re More

by mattrh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Baldwin
Mar 19, 2013 -

Clay Cooley Volkswagen Of Richardson responded

Matt, thank you for sharing your AutoNation Volkswagen Richardson experience on DealerRater. Please let Donnie Baldwin know anytime that we can be of further service to you. We appreciate your business and recommendation.

March 18, 2013

I have relied on the professional service, knowledge and attention to detail that Bob King provides for many years. Bob is our 'go-to' guy for the servicing of all of our vehicles. Even though we live clo More

by CLOTZ5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert King
Mar 18, 2013 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your AutoNation Volkswagen Richardson service experience on DealerRater. Please let Bob King know anytime that we can be of further service to you. We appreciate your business and recommendation.

March 16, 2013

Excellent service, Tie is the best. She is always helpful and she keeps always keeps you up to date about your service. The service department rocks! More

by Avoz2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tie Johnson
Mar 18, 2013 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your AutoNation Volkswagen Richardson service experience on DealerRater. Please let Tie Johnson know anytime that we can be of further service to you. We appreciate your business and recommendation.

March 13, 2013

Good timely service, in - out in a short amount of time and good work. Thanks again for making my purchase of a 2011 Jetta, the right choice. More

by tmcgowan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tie Johnson
Mar 13, 2013 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your AutoNation Volkswagen Richardson service experience on DealerRater. Please let Tie Johnson know anytime that we can be of further service to you. We appreciate your business and recommendation.

March 12, 2013

Gary is a very pleasant cheerful sales person, he is very knowledgeable of his products, he is also very honest person to work with.I am very pleased with his professionalism. I would recommend him to any of More

by nessimrafael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Blakley
Mar 12, 2013 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your AutoNation Volkswagen Richardson experience on DealerRater. Please let Gary Blakley know anytime that we can be of further service to you. We appreciate your business and recommendation.

March 12, 2013

Tie was very friendly and helpful. I was not expecting an issue on my rotor so I was upset of having to to spend an additional $300+. I asked if we could postpone the work on that and she said we could, More

by aa22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tie Johnson
Mar 12, 2013 -

Clay Cooley Volkswagen Of Richardson responded

We appreciate your service business and please know that we have your safety as our highest priority. Please let Tie Johnson know anytime that we can be of further service to you. We appreciate your recommendation. Have a great week.

March 12, 2013

There was a lot to be done on our Jetta and Tie managed the repairs and maintenance in an excellent manner. We appreciate the repair discounts she afforded us. Doug and Dara Skelton More

by dskel2k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tie Johnson
Mar 12, 2013 -

Clay Cooley Volkswagen Of Richardson responded

Doug and Dara, thank you for taking your time to share your AutoNation Volkswagen Richardson experience on DealerRater. Please let Tie Johnson know anytime that we can be of further service to you. We appreciate your business and recommendation. Make it a great week.

March 11, 2013

The service representatives were all very friendly, and the waiting room was comfortable. I appreciated the free wi-fi. I usually get my car serviced between college classes, so it was nice to be able to More

by cstefko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Nicholson
Mar 12, 2013 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your AutoNation Volkswagen Richardson service experience and you have our apology on the loud customer in the waiting area. Please know that all of our team members have received this review, so hopefully they can address that quicker in the future. Please let Pete Nicholson know anytime that we can be of further service to you.

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