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Clay Cooley Volkswagen Of Richardson

Richardson, TX

4.6
1,928 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex. Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from. Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
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300 N Central Expy

Richardson, TX

75080

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Showing 1,928 reviews

March 08, 2013

This was easily my best car buying experience ever. After finding my car online, I test drove it and a few other ones and reached the fantastic deal quickly. There was none of the all too common pressure but More

by mag998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lin
Mar 08, 2013 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your AutoNation Volkswagen Richardson experience on DealerRater. Please let Steve Lin know anytime that we can be of further service to you. We appreciate your business and recommendation. Have a great weekend.

March 08, 2013

Wow, what a great experience at Autonation VW. Not only did they have the exact car I wanted, my salesman, Nate Keron, was courteous, knowledgeable, and helpful from my first email inquiry to the final han More

by joeytomus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Medeiros
Mar 08, 2013 -

Clay Cooley Volkswagen Of Richardson responded

Joey, congratulations on your new VW and thank you for sharing your AutoNation Volkswagen Richardson experience on DealerRater. Please let Nate Keron and Darren Medeiros know anytime that we can be of further service to you. Have a great weekend.

March 06, 2013

needed lots of basics fixed on a car, it's starting to get old. kirk was a very good representative, returns calls within the hour. was kept updated on car work and when it would be completed. finished More

by m0jell0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirks McCoy
Mar 06, 2013 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your AutoNation Volkswagen Richardson service experience on DealerRater. Please let Kirks McCoy know anytime that we can be of further service to you. We appreciate your busines and recommendation. Have a great afternoon.

March 04, 2013

Cheerful. Provide an accurate estimate of the time the repair will take so that you know how to plan your day. Gives me heads up on upcoming service. More

by anagraf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tie Johnson
Mar 04, 2013 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your AutoNation Volkswagen Richardson service experience on DealerRater. Please let Tie Johnson know anytime that we can be of further service to you. We appreciate your business and recommendation. Have a great week and hope that you get to enjoy this beautiful weather today.

March 03, 2013

Great experience witrh Josef Puhringer. I bought from this dealer even though there was another dealer closer to me due to my experience with Josef. More

by Tanker114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josef Puhringer
Mar 03, 2013 -

Clay Cooley Volkswagen Of Richardson responded

Congratulations on your new VW and thank you for sharing your AutoNation Volkswagen Richardson experience on DealerRater. Please let Josef Puhringer know anytime that we can be of further service to you. We appreciate your business and recommendation. Have a great Sunday and enjoy this beautiful weather in North Texas today and tomorrow.

March 02, 2013

I went in to have them take a look at my coolant system, and they were incredibly courteous and professional. Terry even managed to save the part that was initially thought to be the problem, and replaced More

by negativefour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Granger
Mar 03, 2013 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your AutoNation Volkswagen Richardson service experience on DealerRater. Please let Terry Granger know anytime that we can be of further service to you. We appreciate your business and recommendation. Have a great Sunday.

March 01, 2013

Bob took care of all my car needs. He was very kind, helpful, and considerate. Bob was able to make the repairs more affordable for me. I'm very happy. More

by lonestarvolksguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert King
Mar 01, 2013 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your AutoNation Volkswagen Richardson service experience on DealerRater this evening. Please let Bob King know anytime that we can be of further service to you. We appreciate you. Have a great weekend.

February 27, 2013

I brought my 2 year old Routan in for service and ended up buying my 2013 "loaner" Beetle 3 days later!!!! And yes, I kept my Routan!!! You can't have too many VW's:) Gary was fantastic to work with, fr More

by marideana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Blakley, Kevon Fazelimanesh
Feb 27, 2013 -

Clay Cooley Volkswagen Of Richardson responded

Congratulations on your new 2013 Beetle and thank you for sharing your AutoNation Volkswagen Richardson experience. Please let Gary, Jessica and Kevon know anytime that we can be of further service to you. We appreciate your business and recommendation. Enjoy your Routan (I love mine too) and your 2013 Beetle.

February 26, 2013

I was looking for a Volkswagen GTI and Boardwalk was the only dealer with an exceptional inventory. Their salesman Josef was very helpful and patient with me in deciding which car I was going to buy. The te More

by reydesel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josef Puhringer
Feb 27, 2013 -

Clay Cooley Volkswagen Of Richardson responded

Congratulations on your new Volkswagen GTI and thank you for sharing your AutoNation Volkswagen Richardson experience this evening. Please let Josef Puhringer know anytime that we can be of further service to you. We appreciate you and your recommendation.

February 25, 2013

Mo was very good and made us feel good about our purchase until the next morning when we saw our vehicle (same vin number) being advertised for $300 less than we paid for it. They claimed it was a mistake ev More

by davbecca
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tie Johnson
Feb 26, 2013 -

Clay Cooley Volkswagen Of Richardson responded

We appreciate the feedback and it is very important to us at AutoNation Volkswagen Richardson. We take pride in ensuring our customer’s satisfaction. As a testament to strive for perfection, we have taken steps to ensure that we do not have any future oversights on internet pricing. Because of the oversight, we are going to provide you with a $300 check for the difference that was published on-line. We value your relationship as customer and are committed to providing you with the highest level of service simply because our customer’s deserve the very best. Sincerely, Jason Muncy, General Manager AutoNation Volkswagen Richardson

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