
Clay Cooley Volkswagen Of Richardson
Richardson, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,928 reviews
I have never enjoyed the car buying experience in all my many years. However, my experience with GARY BLAKLEY at Auto Nation Richardson has totally changed that. His professional attention to our needs as w many years. However, my experience with GARY BLAKLEY at Auto Nation Richardson has totally changed that. His professional attention to our needs as well as his answering all our questions and taking the time to introduce us to the value of dealing with this dealership actually made the experience enjoyable. I will recommend this dealership and GARY to anyone. More
We really enjoyed working with Kenneth. He listened to what we wanted and helped us to find a great car at a really good price !! We would recommend him and the Passat to anyone !!!! what we wanted and helped us to find a great car at a really good price !! We would recommend him and the Passat to anyone !!!! More
Great service and quick, accurate service. Cost for the service was a little high ($35 - $45) more than I expected, but you do get a car wash and vacuumed interior. Waiting room is comfortable and has inte service was a little high ($35 - $45) more than I expected, but you do get a car wash and vacuumed interior. Waiting room is comfortable and has internet access. Staff are friendly and knowledgeable. I would recommend without question. Jeff Ellis Dallas, TX. More
Kevon was very helpful, and he took care of me and my car every step of the way. They checked the car carefully after it had been cutting out, and the check engine light had come on. They ran a diagnostic on every step of the way. They checked the car carefully after it had been cutting out, and the check engine light had come on. They ran a diagnostic on the car and couldn't find what caused the check engine light to come on, and it quit cutting out, so they didn't charge for anything except the oil change. They also fixed my front license plate that had come off, and didn't charge. What a great company! They give friendly and extraordinary service! More
I never write review but this time I am pleased to do so. By far the best car buying experience I ever had. I did the whole deal by phone and e-mail. When I arrrived the car was ready and in perfect conditio By far the best car buying experience I ever had. I did the whole deal by phone and e-mail. When I arrrived the car was ready and in perfect condition. No push for unwanted services. Donnie made sure I was happy with the car and went through the paperwork in a very professional and friendly manner. Great, great service by Donnie and the rest of the team. More
Very pleased with my recent certified pre-owned purchase at Boardwalk Volkswagen. Emily Graham was extremely helpful, especially after the sale, making sure I was satisfied with my purchase and had a few m at Boardwalk Volkswagen. Emily Graham was extremely helpful, especially after the sale, making sure I was satisfied with my purchase and had a few minor repairs taken care of (free of charge). First experience with Bob King and the service department also went well. Was treated with absolute courtesy and respect throughout the entire process. Would highly recommend Boardwalk Volkswagen to anyone looking to buy a VW in the DFW Metroplex. More
I brought my car to Boardwalk Volkswagen to have the driver's side dashboard replaced. Terry Granger looked at my car for about 10 minutes and got back to me with a service / parts quote within the hou driver's side dashboard replaced. Terry Granger looked at my car for about 10 minutes and got back to me with a service / parts quote within the hour! When I took my car in to be serviced, the team had it replaced and ready for pick-up within 2 hours.. not to mention they washed/detailed my car too. It was a pleasure working with Terry at Boardwalk - thanks for making my autobody repair experience a positive one! More
Gary is a wonderful person and a helpful knowledgeable sales person. He is not your typical "Car Salesman". He takes the time to listen to your questions and concerns, and then takes the time to answer/ sales person. He is not your typical "Car Salesman". He takes the time to listen to your questions and concerns, and then takes the time to answer/address them. He has lots of experience and builds on that every day. You cannot “know Gary” and not be a friend of his! He is always happy, smiling and willing to serve his customer’s needs. We have No Reason not to refer Gary to others OR not come back in the future!!! Robert & Sylvia Andrews More
My experience with Boardwalk Volkswagen(now Autonation) was top notch as soon as I arrived. The sales manager greeted me quickly and was soon followed by Jeff Cox. All of the employees at the dealership we was top notch as soon as I arrived. The sales manager greeted me quickly and was soon followed by Jeff Cox. All of the employees at the dealership were extremely helpful without being "pushy". Jeff took the time to cover every detail concerning the CC I was interested in. He demonstrated all of the electronics and pointed out the advantages of each until I was comfortable. The negotiation process concerning my trade in, and the price of the CC, was without pressure or drama. Within the first five minutes of my arrival, Jeff said "if you are serious about buying a car, you will drive it home when you leave." He was right! I give Boardwalk/Autonation the highest ratings because of my experience with the dealership and they are far above past experiences at other dealerships. Jeff and Kristin have already contacted me to see if I was happy, and it has only been 48 hours since the purchase. A great experience. More
I have nothing but nice things to say about this dealership. I bought a new 2011 Jetta from Park Cities VW and have been taking it to Boardwalk VW in Richardson for service. Robert King has always b dealership. I bought a new 2011 Jetta from Park Cities VW and have been taking it to Boardwalk VW in Richardson for service. Robert King has always been amazing when taking care of maintenance and any issues. I've always liked my Jetta but really wanted a Golf. VW wanted my Jetta, so I worked with Gary to exchange it for a Golf TDI. He was very personable, professional, down to Earth, and friendly. He actually cared about my interests, found the right car for me, and got me a great deal without any hassle. All of the other service staff members have been very kind and I can tell Volkswagen of America is very customer driven. I highly recommend this dealership! More