Clay Cooley Volkswagen Of Richardson

Gary Blakley is always friendly, fast, and efficient. I wouldn't hesitate to recommend him to family and friends who are looking for a car. wouldn't hesitate to recommend him to family and friends who are looking for a car. More

I would highly recommend anyone in the market for a new vehicle to go visit Gary Blakley at Boardwalk Volkswagen in Richardson. I recently purchased a new vehicle from this dealership after discovering a vehicle to go visit Gary Blakley at Boardwalk Volkswagen in Richardson. I recently purchased a new vehicle from this dealership after discovering a lot of work that needed to be done on my existing VW. I usually hate purchasing new vehicles and dealing with the negotiating that comes with it but, not this time. Gary helped us get exactly what we were looking for and at the price we wanted to pay. Thank you Gary & Boardwalk VW. More

Purchased my Passat at the dealership and continue to return for regularly scheduled maintenance visits. At all times the service, personnel and convenience of doing business with Boardwalk has met or ex return for regularly scheduled maintenance visits. At all times the service, personnel and convenience of doing business with Boardwalk has met or exceeded my expectations. I have never encountered a problem...and if I had...I know they would address if properly. More

This is my second purchase from Boardwalk Volkswagen in Richardson TX. A couple of years ago, I purchased a 2009 VW Pre-owned and Certified Tiguan and Josef Puhringer was our salesman. Josef was outstand Richardson TX. A couple of years ago, I purchased a 2009 VW Pre-owned and Certified Tiguan and Josef Puhringer was our salesman. Josef was outstanding in every respect. He was instrumental in helping make every aspect of the Tiguan purchase a pleasant experience (and I can tell you, I absolutely hate buying a car from a dealership.) I had such a good experience with the Tiguan purchase, that I drove across town again last week (I live closer to Lewisville VW) to do business with Josef. Always cheerful and knowledgeable of the product, Josef actually takes the time to listen to his customer and tailors his assistance to what the customer needs. I am a retired military officer, very picky, almost 60 years old, have owned many vehicles and am hard to please. I can honestly tell you this, by far, has been my best car buying experience at a dealership and it is due, in great measure, to the services provided by Josef Puhringer. Whenever I encounter a friend who is considering purchasing a VW, I will highly recommend that Josef Puhringer be their sales rep. My 2009 Tiguan will eventually need to be traded and I look forward to doing business with Josef in the near future. He is definitely an outstanding asset to Boardwalk Volkswagen !!!! More

Great customer service and friendliness. I also love that they wash my car every time. Terry is great to work with also. I am Happy to keep my business at boardwalk vw. they wash my car every time. Terry is great to work with also. I am Happy to keep my business at boardwalk vw. More

Terry was very helpful and understood what I needed. Made me feel like he cared to give me the best service possible and was also very pleasant to talk to. It was a great experience and the price was r Made me feel like he cared to give me the best service possible and was also very pleasant to talk to. It was a great experience and the price was reasonable. More

After purchasing my vw from this dealership I have doing business with this company. On average I have been given great service especially in the past year since Billy left the company and Tie has taken ove business with this company. On average I have been given great service especially in the past year since Billy left the company and Tie has taken over. SHE IS EXCEPTIONAL . More

This was the second purchase from Steve and this dealership, the last being in June of 2012 (not very far apart). We don't live close to this store, but from our attempts at another dealership it as dealership, the last being in June of 2012 (not very far apart). We don't live close to this store, but from our attempts at another dealership it as worth the drive out there. Both times we have been taken care of to the highest standards. We were treated the same whether we bought used (the first one) or new (the second one). The pricing was better than the local competition both times so already we were considering the distance for the better price. But the customer service definitely was the deciding factor. Our spur of the moment decision to purchase again led us out to the dealership after work on a Thursday, putting us there around 8:00 PM. The only heads up we gave them was wanting to see a couple brand new Beetles. By 8:30 we were test driving two different models, and shortly after we were working on financing. Financing usually takes the longest, as we are in a similar business and we have to stay late regularly to get this part of the deal done, and we were the customers now in that situation, the dealership closed at 9:00 but they were still going ahead with everything as if it was normal hours. We finally got things all wrapped up and drove out of there about 9:45 with a brand new Beetle with everyone still treating us just as friendly and excited for us with our new purchase. Being that late we had not even seen the car in the daylight, or had a chance to go through everything on it before taking it home. Unfortunately we found a couple cosmetic issues and one other small item, but Steve didn't hesitate to offer to pick up the vehicle, get all of our concerns fixed and return the vehicle back to us. These are the kinds of details that make a dealership stand out from the rest. To us, it makes it worth it to drive an hour to get there, and when it's time for service, we will take it there as well even though we have a dealership 5 minutes from our house, literally. More

I had received a price quote during my last visit. The dealership honored it. I got my car in and out within the promised time frame. Since I only had one day to get the repairs done this and last time dealership honored it. I got my car in and out within the promised time frame. Since I only had one day to get the repairs done this and last time - the service has been great. Terry was very helpful and kept in communication with me letting me know what my repair status was so that I had sufficient time to plan the interim time and my arrival. More

Terry listens. It seems to me that too many people in the service business today do not listen to the customer they are supposed to serve. He took care of everything asked for the first time. He is also frie service business today do not listen to the customer they are supposed to serve. He took care of everything asked for the first time. He is also friendly and seems to care about giving the best service possible. I have found him to be that way every time I come in for service. I like my CC too - More