Clay Cooley Volkswagen Of Richardson

First, let me advise that I hadn't purchased a new vehicle in 26 years -- since my last sports car as a single woman! Once the kids came, I was in hand-me-down minivans up until now. Choosing my VW Je vehicle in 26 years -- since my last sports car as a single woman! Once the kids came, I was in hand-me-down minivans up until now. Choosing my VW Jetta Sportwagen TDI (to haul the dogs now, not the kids!) was easy after the first test drive. From my first phone conversation with Mark Sayers, fleet sales, I felt comfortable to cut to the chase with him and get our business done! He was always courteous, professional, knoweledgeable, flexible, understanding, and amenable. He answered his phone all the time, or returned my calls within a very short time frame to answer the many questions I had about the vehicle and our 'deal'. He made it very convenient for me to meet him at the dealership even if was not scheduled to be there (twice!) to meet at my availability. That impressed me. I always felt respect from him and that earned my trust, making the car-buying experience so much less stressful, and even - yes - easy. What also impressed me about Mark is that he didn't pretend to have all the answers, but he always knew who would. That exposed me to others at the dealership who were always friendly and helpful. This tells that the Boardwalk VW mission/credo obviously values the customer by providing excellent service and care, and for a new car buyer re-entering the market, that is a very welcoming attitude, and important differentiator! Thanks, Mark! I will definitely refer all my friends and family in the market for a new car your way. More

Josef was wonderful to work with! I got the trade in I wanted on my Beetle and I love my new Passat! See you again in 3 years when my lease is up! wanted on my Beetle and I love my new Passat! See you again in 3 years when my lease is up! More

I have bought from Gary and this dealership before and they have always been very good to work with. I would recommend them as a great place to buy a car. they have always been very good to work with. I would recommend them as a great place to buy a car. More

Best car buying experience ever !!! Dealing with Steve Best car buying experience ever !!! Dealing with Steve was very pleasant, he took great interest in helping me to find the perfect vehicle & goes o Best car buying experience ever !!! Dealing with Steve was very pleasant, he took great interest in helping me to find the perfect vehicle & goes out of his way to accommodate my needs. Thanks you Steve, I'll definitely recommend you to my friends and families. More

Customer for life, Even after the sale Steve gives you great service. I am the owner of Genroku Japanese Restaurant, I do not have the time to spend in the customer lounge to wait for my 2012 Beetle to great service. I am the owner of Genroku Japanese Restaurant, I do not have the time to spend in the customer lounge to wait for my 2012 Beetle to be serviced. Steve came to rescued, he picked up my 2012 Beetle from my restaurant had it serviced and washed ! Excellent experience, will recommend Steve to all my customers and friends !!! More

Had my first oil change, it took slightly longer than what I thought it would due to having a part replaced. Satisfied customer, will go back again. what I thought it would due to having a part replaced. Satisfied customer, will go back again. More

Gary Blakley helped turn a negative (car died and had to be towed) into a positive experience (new lease). I will be a return customer! be towed) into a positive experience (new lease). I will be a return customer! More

Wonderful friendly reliable service and sales. I liked gary and the office manager a lot.They helped me find the perfect car and where helpful in arranging a workable deal. gary and the office manager a lot.They helped me find the perfect car and where helpful in arranging a workable deal. More

It's really to bad......... That I had not meet these gentlemen earlier. Over the years I have not enjoyed the experience of shopping for an automobile. Josh was knowledgeable and patient. When it gentlemen earlier. Over the years I have not enjoyed the experience of shopping for an automobile. Josh was knowledgeable and patient. When it came time to financing he worked with Michael to secure a loan that worked for me. This is the first major item I have been able to purchase after a bankruptcy. I would recommend anyone to work with these gentlemen. If this is the type of employee that Boardwalk has my longterm relationship with this company should be enjoyable. More

I have bought 38 cars in my life, number 38 is a VW Passat which Steve sold to me. Dealing with Steve was very plesant,he is NOT pushy yet gets things done, he goes out of his way to accommodate you. Passat which Steve sold to me. Dealing with Steve was very plesant,he is NOT pushy yet gets things done, he goes out of his way to accommodate you. Even after the sale he gives you great service. I mentioned the 38 cars because it meant dealing with a lot of car salesmen and some not so great exeriences, Steve ranks very high on my list of good salesmen. More