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Clay Cooley Volkswagen Of Richardson

Richardson, TX

4.6
1,879 Reviews
Clay Cooley Volkswagen of Richardson offers an extensive selection of new and used Volkswagen cars and SUVs. Conveniently located off I-75 at Beltline, Clay Cooley VW provides competitive Volkswagen lease & finance specials to residents in Richardson, Dallas, Plano, Mesquite, Addison, and other surrounding cities in the DFW Metroplex. Clay Cooley VW Richardson is dedicated to providing a great buying experience, as well as incentives and dealer discounts on Volkswagen models, including the new VW Tiguan and the popular VW Jetta. We offer multiple finance options for both new and preowned Volkswagens, with an impressive collection of used and certified preowned vehicles to choose from. Visit our Richardson Volkswagen showroom, and ask about the Clay Cooley Family Guarantee Program. Or, schedule an appointment with our VW Service Center for quality attention to your vehicle. Clay Cooley VW of Richardson provides courteous and knowledge sales and service.
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300 N Central Expy

Richardson, TX

75080

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Showing 1,879 reviews

September 29, 2012

I came there to have my oil changed, alsoy battery was bad. It's been about 4 months since my last visit. Terry gave me a discounted price for the battery then. Usually, other shops won't give you the pri More

by tofeur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Granger
Sep 30, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Kristof, thank you for sharing your Boardwalk Volkswagen service experience this evening. Please let Terry Granger know anytime we can be of further service to you. Have a great Sunday.

September 28, 2012

Incredible experience with exemplary professionals. From the moment that we stepped onto the lot we became part of the Boardwalk family. Josef, our sales representative, earned our trust and our business bu More

by juschris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josef Puhringer, Josef Puhringer
Sep 28, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Congrats on your new Volkswagen. Thank you for sharing your Boardwalk Volkswagen experience on DealerRater. Please let Josef Puhringer know anytime we can be of further service to you. Have a great evening.

September 28, 2012

Awesome guy, made my first official car buying experience something I will never forget. I reallys do hope to do more buisness in the future . More

by MalcolmC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josef puhringer , Josef Puhringer
Sep 28, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Malcolm, thank you for sharing your Boardwalk Volkswagen experience on DealerRater. Please let Josef Puhringer know anytime we can be of further service to you. Congratulations on your new VW and have a great weekend.

September 28, 2012

Margaret exhibited the highest degree of professionalism and was very knowledgeable and skillful in the presentation of her product. On a personal level, she was most kind and considerate of our needs. We More

by Patscott6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Larry and Pat, thank you for sharing your Boardwalk Volkswagen experience with Margaret Bartram. Please let us know anytime we can be of further service to you. Congratulations on your new Volkswagen Beetle. Have fun with it this weekend.

September 28, 2012

Boardwalk Volkswagen in Richardson is amazing!!! The best customer service ALWAYS!!!! They have totally taken care of me every single time I have stepped on the property! Excellent customer service every sin More

by sandycis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tie Johnson
Sep 28, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Sandy, thank you for sharing your Boardwalk Volkswagen experience with Tie Johnson on DealerRater. Please let us know anytime we can be of further service to you. We appreciate you and your business. Have a fantastic weekend.

September 28, 2012

We would highly recommend both Boardwalk Volkswagen of Richardson and Josef Puhringer. This was our first experience (9/15/12) purchasing a Volkswagen and we were extremely impressed with the high level More

by Christi Roberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josef Puhringer
Sep 28, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Congratulations on your new Beetle Turbo. What a fun car! Thank you for sharing your Boardwalk Volkswagen experience on DealerRater. Please let Josef Puhringer know anytime we can be of further service to you. Have a great weekend.

September 26, 2012

When we were in Volkswagen we enjoyed purchasing our car because Josef was very friendly and professional,we received a very good customer service, also, he gave us a good price and explained all about the More

by jorgeeos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josef Puhringer
Sep 26, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Jorge, thank you for sharing your Boardwalk Volkswagen experience with Josef Puhringer. Please let us know anytime we can be of further service to you and congratulations on your new Volkswagen EOS. Have fun and enjoy it in this beautiful weather this Fall. We appreciate you and your recommendation here on DealerRater.

September 26, 2012

While your customer service is great except that you let Billy Cannon leave :) The price on repair parts is grotesque, especially when it comes to safety related parts.This the second time in 6 months More

by RG Scott
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Ron Scott, Robert King, Tie Johnson
Sep 26, 2012 -

Clay Cooley Volkswagen Of Richardson responded

RG Scott, We work very hard to ensure that we are providing the highest level of service at Boardwalk Volkswagen. I apologize for your recent frustration with your air bag service visits. I take this very seriously and I have reviewed this with everyone on our service team. Please call me on my personal extension anytime that I may be of assistance to you. My direct number is 214-453-5026. Sincerely, Jason Lederer, Service Director Boardwalk Volkswagen

September 25, 2012

The service I received was good. The service rep explained the repairs and went through the options. He was able to maximize the labor costs since there was overlap More

by Jbreland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirks McCoy , Kirks McCoy
Sep 25, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your Boardwalk Volkswagen service experience on DealerRater. Please let Kirks McCoy know anytime we can be of further service to you. Have a great week.

September 21, 2012

My husband and I had a great experience. Everyone was friendly and knew their cars. We did not have to wait around for hours to get what we needed. More

by liviajose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connie Flores, Connie Flores
Sep 21, 2012 -

Clay Cooley Volkswagen Of Richardson responded

Thank you for sharing your Boardwalk Volkswagen experience on DealerRater. Please let Connie Flores know anytime we can be of further service to you. We appreciate you and enjoy your VW this weekend.

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