Clay Cooley Volkswagen Of Richardson

Josef and Steve were both great. They were extremely accommodating and very knowledgeable about the car we ended up purchasing. We looked at a few different models and when we narrowed our focus onto on accommodating and very knowledgeable about the car we ended up purchasing. We looked at a few different models and when we narrowed our focus onto one model, they found the right car and let us drive it for a day. That was a big reason we were ready to purchase the car. More

Steve Lin was the reason I bought at Boardwalk even though I had a COSTCO discount at an Irving VW dealership! He was the reason I bought there. He was very friendly and knowledgeable about all aspects though I had a COSTCO discount at an Irving VW dealership! He was the reason I bought there. He was very friendly and knowledgeable about all aspects of the Jetta TDI Sportsvagen!!! More

My engine light was on and my inspection was running out at the end of this month. Test showed it needed a thermostat. It was replaced along with all necessary parts, computer was reset, and inspection at the end of this month. Test showed it needed a thermostat. It was replaced along with all necessary parts, computer was reset, and inspection was done. Completely satisfied. Good job. More

I gave this rating because becuas the dealership was very responsive to my inquiry and gave me fair quote on the new car that I was trying to purchase. There were two other dealers that received my e-mail an responsive to my inquiry and gave me fair quote on the new car that I was trying to purchase. There were two other dealers that received my e-mail and I got no response om them. More

Tie is a great person to serve your vehicle. She provided me with great auto part price and great quality. I would definitely recommend this person as well as this dealer to you for your future service. me with great auto part price and great quality. I would definitely recommend this person as well as this dealer to you for your future service. More

Quick service completed efficiently. No problems but for Quick service completed efficiently. No problems but for an oil change this should be able to be completed more quickly. Waiting room very pleasant Quick service completed efficiently. No problems but for an oil change this should be able to be completed more quickly. Waiting room very pleasant and cookies very tasty. More

Steve and team were Extremely helpful. They guided us through the whole process with utmost proffessionalism and candid knowwledge of the subject matter. I would highly recommend. through the whole process with utmost proffessionalism and candid knowwledge of the subject matter. I would highly recommend. More

I always come here for the good customer service. Ask for Robert (Bob) King or Terry Granger and they will always take care of you. They always do a great job at accommodating my needs and let me know w for Robert (Bob) King or Terry Granger and they will always take care of you. They always do a great job at accommodating my needs and let me know what their daily specials are (if applicable) for coupons which keeps me coming back. The price is a little bit higher compared to other places but you can guarantee the quality of work. Will be coming back More

Tie Johnson is so welcoming, with her smile and her manner! She is an asset to your company as are the technicians who worked on my car and found two things not working up to speed. I am impressed! manner! She is an asset to your company as are the technicians who worked on my car and found two things not working up to speed. I am impressed! This is my first VW and I see why my son and daughter are so pleased to be driving VWs. Thank you. More

I have been a VW owner for the past 12 years and I have been very pleased and satisfied with my VW's performance, reliability and especially maintenance and service. Boardwalk is very customer sensitive in been very pleased and satisfied with my VW's performance, reliability and especially maintenance and service. Boardwalk is very customer sensitive in that they will go all out in their personal relationship with me the moment I drive in. Not only that but they have an excellent service area lounge that is very clean and comfortable and even provide me with coffee or tea and other goodies. Boardwalk even welcomes my big boy Mac, an English Labrador retriever. People waiting in the lounge love to come by for a little pet therapy when they see Mac. The world class service team here are a special breed of people who actually appear to love what they do - that is, to please the customer, me who came in for service. My repairs have always been done right the first time. Not only that but a couple of years ago I had a very unusual but minor problem with my [Pre-owned certified] 2005 Touareg that required much diligence and time to identify and correct. Well, I was more impressed than relieved to know that they actually identified what the problem was and replaced the defective part without question. Thank you my friends at Boardwalk VW, you have proven yourselves to me and now I'm a customer for life. HK More