Clay Cooley Volkswagen of Park Cities - Service Center

Aaron Allison has been stellar. In customer experience it is rare that you find someone who intuits your needs and works to meet them in a manner that best suits the customer. Aaron exceeded expectations it is rare that you find someone who intuits your needs and works to meet them in a manner that best suits the customer. Aaron exceeded expectations. It is refreshing have an experience with someone who understands the term service. I would highly recommend Aaron to any of my friends that need VW service. More

I recently bought a VW Golf for the first time after driving Toyota Camrys for years. Steve Wyatt sold the car to me and made the whole experience both easy and enjoyable. I have been so impressed by ea driving Toyota Camrys for years. Steve Wyatt sold the car to me and made the whole experience both easy and enjoyable. I have been so impressed by each of the VW employees that I've met. Aaron Allison was my service adviser yesterday for my first 90 days courtesy inspection. I also spoke with Clint Givens and David Elsea. Everyone was friendly, helpful, and thorough. Also, I had a few questions about how my car was running since I've never owned a VW before. Mr. Tucker took me on a test drive and completely explained everything to my satisfaction. The whole VW service experience is like night and day from what I experienced at Toyota. I am extremely happy with my new Golf and appreciative of the service I have received so far at VW Park Cities. More

Since the day I bought my car from Parkcities, everyone I have came in to contact with has been extremely nice and beyond helpful. The service team is wonderful, althought I've only brought my car in twice, have came in to contact with has been extremely nice and beyond helpful. The service team is wonderful, althought I've only brought my car in twice, both times I was never dissapointed. I just came in today and Aaron was outstanding. Extremely nice, and very helpful. More

David Elsea has always attended to me very professionally, and does his utmost to make the service experience very positive. And he succeeds. I won't do business with any other dealership, professionally, and does his utmost to make the service experience very positive. And he succeeds. I won't do business with any other dealership, and always request that David assist me. I appreciate that someone with his integrity and attention to detail is always at Park Cities. Overall, I am delighted to work with him. More

Robert is by far the best service person I've ever dealt with at Park Citie's Volkwagon. I always request Robert because time and time again he always ensures an excellent customer experience. He always m with at Park Citie's Volkwagon. I always request Robert because time and time again he always ensures an excellent customer experience. He always makes sure that my needs are met and gets me in and out quickly. He is a huge asset to VW! More

For the most part, my husband and I have driven luxury vehicles: Acura, BMW and Mercedes. When our daughter moved out of the country, I took over payments on her 2006 Passat. When it needed its schedul vehicles: Acura, BMW and Mercedes. When our daughter moved out of the country, I took over payments on her 2006 Passat. When it needed its scheduled service, I took it to Park Cities VW, the closest dealership to my home. Surprisingly, I was treated better at the VW dealership than at the luxury dealerships. My service advisor has genuinely shown interest in making sure I have a good experience. This includes making arrangements for a ride home or a loaner car, giving me phone calls with status updates, and ensuring that the work is completed timely and efficiently. Overall, I am pleased with the car, the dealership, and especially my service advisor. Thanks, Robert! More

Good customer service, on time work, good guest waiting place, quick customer service response, helpful attitude, quality work service. All are good, except this survey comments requirement is a little to place, quick customer service response, helpful attitude, quality work service. All are good, except this survey comments requirement is a little too much. It is good if there are a lot of bad experience with the dealership. More

I have leased three cars from Park City Volkswagon. I have always received excellent service and the staff is superior. The Service team, the Financial team and my recent encounter with Mr. Steve Wyatt have always received excellent service and the staff is superior. The Service team, the Financial team and my recent encounter with Mr. Steve Wyatt was esceptional. These people make Park City the best VW dealership that I know. Mr. Wyatt was understainding of my need for a new car. He worked with me to help me achive the best possible deal for the car. My husband was extremely impressed with Mr. Wyatt because of his honesty as to what he could do to get us in a new 2011 CC Pasatt. I thougth Mr. Wyatt was charming and patient with me. I was a little apprehenvsive about getting a new car, but I knew we needed one. Mr. Wyatt went into detail with us both about the differnt functions of the car. I was pleased to hear from Mr. Wyatt as a follow-up call with us about how we were enjoying the car. He extened his knowledge and experience if we had any questions about our new car and he immediatley assigend us a service person whom I had worked with before and is pleased to be working with him again. My experience was a pleasuable one. I know I will be dealing with them in the future. Sicerely, Beverley Phillips More

I dont think I will buy another VW product. If I did decide to buy another it would be because of the service that I have received from David. He has gone out of his way each and everytime I have had s decide to buy another it would be because of the service that I have received from David. He has gone out of his way each and everytime I have had service performed. He is a professional in every way. More

I am currently on my third VW from Park Cities. I live in the Park Cities, so in 1998, the location was important. However, the service and friendliness of the staff has kept me coming back. Recently, I made the Park Cities, so in 1998, the location was important. However, the service and friendliness of the staff has kept me coming back. Recently, I made an appointment for the 20K service on my 2009 Jetta and Tony informed me of a minor recall that I had not received in the mail yet. When I have scheduled maintenance, the work is completed on time. More