Clay Subaru

Excellent customer service. Appreciate having a designated representative, up front repair estimate, loaner car, and car wash. Quality of service is of course #1. Appreciate having a designated representative, up front repair estimate, loaner car, and car wash. Quality of service is of course #1. More

Friendly staff, comfortable waiting area for service, and help finding my car when service was completed help finding my car when service was completed More

It was a very friendly environment where I felt very welcomed. All my questioned were answered and bill was extremely helpful. welcomed. All my questioned were answered and bill was extremely helpful. More

Service has been quick, efficient and to the point. The service adviser was very relevant to recommend the necessary future maintenance requirements. The service adviser was very relevant to recommend the necessary future maintenance requirements. More

This is our 3rd Subaru that we bought from Clay. We still had the same salesperson Tony. And the experience still great and not complicated. Most of all, I don't feel the 'slim' from talking to a We still had the same salesperson Tony. And the experience still great and not complicated. Most of all, I don't feel the 'slim' from talking to any salesperson here unlike other dealerships. More

Dealer side is excellent. Service quality is excellent. But recent service charges to replace liftgate struts were way out of line, about $1600 for work that should cost about Service quality is excellent. But recent service charges to replace liftgate struts were way out of line, about $1600 for work that should cost about $250 at most. OEM struts cost ~$125 and work, if DIY, takes 15 minutes. After buying 3 cars there, I will look elsewhere for future purchases. More

The Salesman was excellent, extremely helpful & pleasant. I did not finance. The transaction was quick & efficient. I did not finance. The transaction was quick & efficient. More

Found a screw in the sidewall of my tire. Called to see if I needed an appointment. I was told to bring it right in. I did; they had the replacement tire ; and I was driving home an hour late Called to see if I needed an appointment. I was told to bring it right in. I did; they had the replacement tire ; and I was driving home an hour later. Quick and easy and the staff in service are great. Kept me informed at each step and told me how much longer It would take. More

This is my second car bought from Clay Subaru, and from Franco. Just as good an experience as the first one. Franco was great, as was Michelle. Process was smooth, quick, professional, and pleasant…After o Franco. Just as good an experience as the first one. Franco was great, as was Michelle. Process was smooth, quick, professional, and pleasant…After our first purchase, I invited a friend to look at buying a car from Clay, and Franco…and she did. Also, Tony Chahwan helped me the first morning that I came in, very helpful about a used car I was initially interested in…did this even though I told him I would be working with Franco again…that’s teamwork! More

My husband and I have purchased at least 8 vehicles from this dealership. We travel approximately 75 miles to purchase and service our cars. I think that says it all. All but 1 of these cars have been Ou this dealership. We travel approximately 75 miles to purchase and service our cars. I think that says it all. All but 1 of these cars have been Outbacks. I decided to change it up this time and buy a Forester, just 2 days ago. The sales dept. is outstanding, we have worked with Joe Rizzo for 2 of our purchases, in the future it will be him again. Michelle Vasconcelos was our Finance person and was an incredible asset to your company. I have had reason to be in contact with her previously and could not ask for a more helpful, intelligent and kind person to deal with. I had a rollover accident in December which totaled my 2025 Outback. I only had a couple of broken ribs from that accident. I honestly believe the car saved my life, so thank you for that. Thank you for having such a great place for us to purchase our many vehicles. More