Clearwater Toyota

Worst Customer Service Ever xxxx poor customer service. The finance manager Mo was a real jerk who did very little to assist us in our purchase. We have a fleet of over 50 vehi xxxx poor customer service. The finance manager Mo was a real jerk who did very little to assist us in our purchase. We have a fleet of over 50 vehicles and deal with many dealerships in the Tampa Bay Area. We buy 2-3 vehicles a month on average. I have never purchased a vehicle in which the dealership intentionally tried to stress me and my coworkers out on a vehicle purchase, All we had asked was to hold the vehicle for 3-4 days while our bank had the loan application processed. The bank had even called them several times and sent out emails confirming the application delay was on their end due to all the PPP apps they were processing. Mr Mo was unable to assist us no was he able to contact us back when he stated he would. His answer was always; "there is nothing I can do to help you in this situation" Thank You Clearwater Toyota. I will never buy a vehicle from you guys nor recommend you to anyone we know. More

ANOTHER GREAT EXPERIENCE I've leased three cars from Clearwater Toyota and had all the scheduled service done at this dealership. Everything has gone smoothly. Parvez Islam ha I've leased three cars from Clearwater Toyota and had all the scheduled service done at this dealership. Everything has gone smoothly. Parvez Islam has been my sales rep for each transaction, and has provided lots of information and options, so I could make the right decision.I feel he works hard to get me the best deal possible. In fact, I'm so impressed with Parvez that, when my son needed a new car, I brought him straight to Parvez. When getting my cars serviced in the past, I've waited in the lounge. Along with the TV and comfortable chairs, they've provided free beverages, popcorn, and on various occasions, fresh baked chocolate cookies, and sandwiches. With my newest car, Parvez and I followed all the CDC Covid-19 protocols, as did the people I saw/worked with. Bottom line: I felt as safe as I could under the circumstances. More

Very detailed and respectaful , on time car complete .. walk with me out to show me where is my car ... trying to find out why my car remote not working... walk with me out to show me where is my car ... trying to find out why my car remote not working... More

Did not like the service that was done. I was misquoted on the price and I did not get my complimentary car knowing that you get one after you do the service. on the price and I did not get my complimentary car knowing that you get one after you do the service. More

Always excellent!They great you nicely and keep you informed of any issues. They treat you like they care and they are very nice. Go team! informed of any issues. They treat you like they care and they are very nice. Go team! More

Very efficient. Service adviser was excellent. Facility seemed safe. Appointment time was kept. No real complaints about any aspect of the experience. Have been coming for 16 years. This was one of the bet seemed safe. Appointment time was kept. No real complaints about any aspect of the experience. Have been coming for 16 years. This was one of the better visits. More

Could not be happier with my Toyota corolla SE. Willie Brown is the best sales rep at Clearwater location. Wouldn’t go to anyone else Brown is the best sales rep at Clearwater location. Wouldn’t go to anyone else More

Long delay in servicing vehicle I made my appointment by phone.. 15 or more minutes of waiting after arrive at dealer, they tell me it will be 3 hours or more to complete the servic I made my appointment by phone.. 15 or more minutes of waiting after arrive at dealer, they tell me it will be 3 hours or more to complete the service. They had no courtesy van available. I finally reached someone by phone to pick me up at the dealer. Then I had to find someone to take me back to pick up my cat after completion. I think they should have alerted me to the time required since I told them what they needed to do. I could have then either made the appointment for a different time or made arrangements for pickup and return. They could do better. More

Sales person is always great, purchased a Mercedes Benz Amg GLC43 for 40k + but came to find out I need new tires, 2k in tires. We always buy from Clearwater Gm Toyota but from now on I guess I really have Amg GLC43 for 40k + but came to find out I need new tires, 2k in tires. We always buy from Clearwater Gm Toyota but from now on I guess I really have to inspect their used cars more carefully. More