Clearwater Toyota - Service Center

I went for service at Clearwater Toyota two times which is two times too many. I had them perform my first 10,000 mile oil change on my 2012 Tundra which took nearly three hours to perform. Whenever someon is two times too many. I had them perform my first 10,000 mile oil change on my 2012 Tundra which took nearly three hours to perform. Whenever someone takes this much time to perform a simple task it signals me that the technician is struggling to complete his task. Problems with a simple oil change? Three hours? People have lives and don't want to be tied up at a dealership for hours on end, especially for something so simple. My second visit or should I say regret was to bring my truck in at 14,800 miles to find and repair a rattle located just below the glove box. I told the service representative where this rattle was located instructing her to tell the technician to simply drive over one of their speed bumps and they will hear the rattle to find it's exact location. After having my truck there for over two hours I questioned the service representative as to why this was taking so long. I was floored when I was told that rattles were difficult to trace and the technician had to take a portion of the dash out three times to finally fix it so it stopped the rattle. By the time I signed my paperwork it was over 2-1/2 hours so when I drove over my first speed bump on my way out I heard the same rattle, less noticeable but definitely still present. The service holds the same value as I paid which is zero, except I've wasted a total of over 5-1/2 hours of my time for work that should have taken a fraction of this time. Yet I can assume only the oil change was correctly performed. As you may be able to read, I am not a happy camper. More

In July 2007 I bought used Toyota matrix from a Clearwater Toyota dealer. I was told that car was checked and had one owner. After one year when I was cleaning my car, I found a ticket from Hertz i Clearwater Toyota dealer. I was told that car was checked and had one owner. After one year when I was cleaning my car, I found a ticket from Hertz in the trunk. So my car was used as a rental car. And the dealer lied to me. If I knew that this car was used as a rental car I would have never bought it. I would like to let you know that I am not satisfied with this kind of customer service. More

I bought a new Camry less than 2 years ago, now it needs $600 in maintaince. $60 to clean the battery terminals, $90 to remove the dust from the rear brakes, $90 to replace the ps fluid. I sent my wife for $600 in maintaince. $60 to clean the battery terminals, $90 to remove the dust from the rear brakes, $90 to replace the ps fluid. I sent my wife for an oil change, on her car, and they write an estimate like this. EVERYONE BEWARE OF CLEARWATER TOYOTA. More