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Clement Ford
O'Fallon, MO
718 Reviews
We’re proud to be located in the great city of O’Fallon, MO and have been earning the business of customers in St. Charles County and surrounding areas! Clement Ford is a full service Ford dealership – offering also a Service Department & Body Shop.
Get more value on every new or pre-owned vehicle with our 30-Year, 300,000-Mile Power-Train Warranty at Clement Ford with no cost to you. Our goal is to give everybody an opportunity to own a vehicle they love with a price & payment they can afford.
Expect to receive all the information you need in an up-front & laid-back environment that creates a buying experience like no other - experience better, experience the "Clement Way"!
We're a short drive from anywhere in the St. Louis, St. Charles, and Wentzville areas and we hope to be your new favorite dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 718 reviews
February 26, 2022
Coach was fantastic to work with! He was never pushy but kept us informed with the options and different vehicles the whole time! I'd gladly go back to him and refer everyone I know! He was never pushy but kept us informed with the options and different vehicles the whole time! I'd gladly go back to him and refer everyone I know! Thanks Coach for helping us find out perfect car! More
by vuckovi2
Employees Worked With
Darrell Simmons
February 26, 2022
I honestly can't rate the dealership as a whole because I currently have yet to purchase a vehicle from the dealership. I give them a high rating based on the addition of Darrel Simmons to their sales team. currently have yet to purchase a vehicle from the dealership. I give them a high rating based on the addition of Darrel Simmons to their sales team. I have purchased 3 vehicles from Darrell over the span of the past 10 years. I've had a great experience with each of those vehicles. The process was smooth and inviting from beginning to end. I anticipate the same process in my not too distant..... future purchase.😊 More
by Kcheadle1stop@hotmail.com
Employees Worked With
Darrell Simmons
February 26, 2022
This is my 3rd purchase with Darrell Simmons. He always finds what I’m looking for and, ensures the price I want for trade and purchase. Darrell makes the process smooth, efficient and understand He always finds what I’m looking for and, ensures the price I want for trade and purchase. Darrell makes the process smooth, efficient and understandable, he’s a joy to work with! More
by MATTESONCOURTNEY23
Employees Worked With
Darrell Simmons
February 24, 2022
Brandon was very knowledgeable and helpful in getting my my bronco. They are hard to find right now and he made it possible to get one. Thank you so much for your help! Really nice and straight forward! my bronco. They are hard to find right now and he made it possible to get one. Thank you so much for your help! Really nice and straight forward! More
by corf809
February 21, 2022
In general the dealership is catching up to the services provided by Marshall Ford. The first time I attempted to set an oil change there was a misunderstanding of time of service. The latest time I set f provided by Marshall Ford. The first time I attempted to set an oil change there was a misunderstanding of time of service. The latest time I set for service went well. Darnell Terrell is an excellent sales associate. He explained all capabilities of my new Ranger and has been a great source of help to me when needed. More
by mlgc61370
Employees Worked With
Darnell Terrell
February 14, 2022
Inquired about purchasing/ ordering a vehicle via email which Brittney quickly responded and told me Chris would be in touch with me very shortly. After 48hrs of no contact I sent a follow-up email to Brit which Brittney quickly responded and told me Chris would be in touch with me very shortly. After 48hrs of no contact I sent a follow-up email to Brittney, to which she told me someone would be in contact with me very shortly. Another 24 hours went by still no info. Not the first run in I've had with this dealership, had plenty of service issues recently as well. Customer service is definitely not a top priority for this dealership. More
by Chris R
Employees Worked With
Chris Parsons
February 07, 2022
We love working with Lynn. We was a customer of Marshall Ford for years. Good Ford for years. Good More
by 58helpme
February 05, 2022
UNETHICAL, DISHONEST DON'T TRUST ANYTHING! Friends and family. Piece of advise, don't purchase anything from CLEMENT FORD in O'fallon MO. They would not honor the price on my order sheet when I went to pi family. Piece of advise, don't purchase anything from CLEMENT FORD in O'fallon MO. They would not honor the price on my order sheet when I went to pick up my truck. My actual order form had a price locked at $92,290 with MSRP at $97,290. I had to pay $97,790 before they would let me drive away. They stole my downpayment of $500 that was cashed in March of 2021. I sold my truck under it's value based on the price we agreed for the new 2022 F450 Dually Truck of $92,290. Waited 9 months and drove 18 hours to pick up on Jan. 13th. They refused to do the deal at $92,290. Before I could get possession and head back to Florida where I was vacationing, I was forced to pay $97,790. What a RIPOFF! I asked for my truck back and they said that wasn't possible. I was also told they don't honor the price from taking over Marshall's dealership. What they refused to understand since they are about greed is that the order form the day they took ownership says no price change. They also had 7 months to talk to me. My original salesman left this crooked dealership. I corresponded many times about my truck, I even mentioned that I heard there is a few shady dealerships were not honoring prices at delivery. They did not respond or inform me that is what they were going to do. I would have cancelled and kept my truck. They had me over the barrell since I needed the truck. RIPOFF DEALERSHIP!!!! More
by wwwdale
Employees Worked With
Kevin Pettit and his boss Mike, Tim Hector
January 27, 2022
Jamel was excellent to work with, he went above and beyond to get us into the car that we wanted. I would definitely be going back to Ford clement in the future. Such caring staff! beyond to get us into the car that we wanted. I would definitely be going back to Ford clement in the future. Such caring staff! More
by Lexi H
Employees Worked With
Jamel Heard
January 25, 2022
I had the pleasure of dealing with Jamel today and when I say he went above and beyond that’s no joke. Since I had dealt with him previously I wanted to make sure I went through him after coming across a tru say he went above and beyond that’s no joke. Since I had dealt with him previously I wanted to make sure I went through him after coming across a truck I was interested in. Not only did he work an AMAZING deal out for me he came in and did it on his day off!! Top notch great Salesman!! If you find yourself at Clermont Ford O’Fallon be sure to ask for Jamel!!! More
by Massie
Employees Worked With
Jamel Heard
